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Senior eDiscovery Technician

Senior eDiscovery Technician

Employment Type: Full Time, Mid-Level

Department: Legal


CGS is seeking a Senior eDiscovery Technician to join our team supporting the legal organization within a large Federal agency.


CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.


Skills and attributes for success:

- Log the production in the Agency's eDiscovery Tracking System.

- Digest the cover letter (which may be several pages long) and provide a brief description of the production.

- If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.

- Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.

- Virus scan the production off-network, using multiple virus protection software and other tools. 

- If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.

- Once the production is determined to be “clean” of viruses, the contractor shall copy the production to the Agency's network.

- Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper.

- Analyze the productions to determine what type of processing is required of them, and which protocol to follow.

- Analyze the data to ensure its completeness.

- If the data is “load ready”, inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.

- Monitor for incoming productions arriving via email.

- Monitor the Agency's FTP site for productions being delivered via FTP.

- Scan and OCR small amounts of paper documents in preparation for loading into Relativity. 

- If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off-site.


Qualifications:

- Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.

- Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree.

- Knowledge of information resources.

- Excellent analytical capabilities.

- Excellent written and oral communication skills.

- Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.

- Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated.

- Must be a U.S. Citizen.

- Must be able to obtain a Public Trust clearance.


Ideally, you will also have:

- Experience with Government software  policies and procedures

- Client-facing communication experience

- Federal Agency issued security clearance


Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.


For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.


Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.


We care about our employees. Therefore, we offer a comprehensive benefits package.

- Health, Dental, and Vision

- Life Insurance

- 401k

- Flexible Spending Account (Health, Dependent Care, and Commuter)

- Paid Time Off and Observance of State/Federal Holidays


Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!


Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/


For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com


$69,888 - $100,949.33 a year

Average salary estimate

$85418.5 / YEARLY (est.)
min
max
$69888K
$100949K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior eDiscovery Technician, Contact Government Services, LLC

Are you ready to take your career to the next level? At CGS, we’re on the lookout for a talented Senior eDiscovery Technician to join our dynamic team dedicated to supporting legal operations within a major Federal agency. In this full-time role, you’ll harness your skills to solve some of the most exciting challenges in government innovation. You’ll log productions in the Agency's eDiscovery Tracking System while reviewing cover letters and ensuring all media is ready for submission into our systems. If you thrive in a fast-paced environment, you’ll find yourself managing email productions, overseeing FTP submissions, and coordinating the scanning of paper documents with ease. Collaboration is key in our workplace; you’ll work closely with Litigation Support Specialists to ensure all data meets requirements and is processed efficiently. Your attention to detail will shine as you handle various document types, ensuring compliance with protocols ranging from financial privacy to complex government regulations. With at least three years of experience in eDiscovery and strong analytical skills, you’ll play a pivotal role in producing high-quality work under tight deadlines. Plus, at CGS, your growth is our priority—we offer a supportive environment where professional development is encouraged. Come be a part of a team that values integrity, quality, and innovation. If you’re a U.S. Citizen excited to contribute your expertise while enjoying a comprehensive benefits package, we want to hear from you. Join us and make a difference in government services while advancing your career!

Frequently Asked Questions (FAQs) for Senior eDiscovery Technician Role at Contact Government Services, LLC
What are the responsibilities of a Senior eDiscovery Technician at CGS?

As a Senior eDiscovery Technician at CGS, you are responsible for logging productions, digesting cover letters, virus scanning data, and ensuring compliance with various document protocols. You’ll also need to analyze productions for readiness, communicate issues with the Litigation Support Specialist, and monitor incoming productions via email and FTP. With your background, you’ll play an essential role in supporting the legal team and enhancing government innovation.

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What qualifications do I need to apply for the Senior eDiscovery Technician position at CGS?

To be eligible for the Senior eDiscovery Technician role at CGS, you should have at least three years of technical eDiscovery experience and a Bachelor’s degree. Alternatively, if you have significant experience beyond the minimum requirements, that could substitute for your degree. The position requires excellent analytical and communication skills, as well as the ability to perform under pressure. A Public Trust clearance will also be necessary for this role.

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What can I expect in terms of career growth as a Senior eDiscovery Technician at CGS?

At CGS, we genuinely prioritize professional development and career growth for our team members. As a Senior eDiscovery Technician, you will have access to various learning opportunities and resources to enhance your skills continuously. We encourage collaboration and knowledge sharing, which will allow you to build your expertise in eDiscovery and advance within the organization.

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Is remote work available for the Senior eDiscovery Technician role at CGS?

While the job description does not specify a location, CGS typically supports flexible working arrangements to accommodate the needs of our dedicated team. However, due to the nature of working with government projects, there may be specific requirements for onsite presence depending on project needs. You can expect to discuss these details during the interview process.

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What kind of projects will I work on as a Senior eDiscovery Technician at CGS?

As a Senior eDiscovery Technician at CGS, you'll engage in diverse and challenging projects associated with legal processes in government operations. You will work on projects that involve compiling, analyzing, and synthesizing information to support legal requirements, making your contributions vital in promoting effective government services.

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How does CGS support work-life balance for its team members in the Senior eDiscovery Technician role?

CGS values the well-being of its employees and actively promotes work-life balance. Our comprehensive benefits package, which includes paid time off and flexible spending accounts, helps ensure that our team members can enjoy personal time while contributing to impactful government projects. We understand the importance of a healthy work-life relationship and work to foster it within our culture.

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What is the salary range for the Senior eDiscovery Technician position at CGS?

The salary for the Senior eDiscovery Technician position at CGS ranges from $69,888 to $100,949.33 per year. This competitive compensation reflects the importance of your experience and the strategic role you will play in supporting legal functions within the government.

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Common Interview Questions for Senior eDiscovery Technician
How do you ensure the integrity of data during eDiscovery?

To ensure data integrity during eDiscovery, it’s essential to follow strict protocols for logging, tracking, and processing each production. I would detail my methods for virus scanning and maintaining a clean record of all media received, ensuring compliance with legal standards throughout the process.

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Can you explain your experience with eDiscovery tools, especially Relativity?

Certainly! In my previous roles, I have extensively utilized Relativity for data loading and review processes. I would share specific examples of how I have managed productions, ensuring thorough analysis for readiness and addressing any issues that arose effectively.

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What strategies do you use to communicate technical issues to non-technical stakeholders?

I believe in simplifying complex information when communicating with non-technical stakeholders. I would discuss a strategy involving clear terminology, visual aids when appropriate, and focusing on how the issue affects the project’s objectives to ensure all parties understand the impact.

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Describe a challenging situation you faced in eDiscovery and how you resolved it.

I would share an example of a complex production filled with errors requiring immediate attention. I coordinated swiftly with my team, utilized our standard protocols to identify issues, and worked collaboratively to resolve the production before deadlines, demonstrating resilience under pressure.

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How do you prioritize multiple tasks in a high-pressure environment?

Prioritizing tasks in high-pressure situations starts with clear organization and time management. I make lists, categorize tasks by urgency, and regularly check in to adjust priorities as needed. I would give an example where this strategy helped meet strict deadlines.

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What steps do you follow for document analysis before loading data into a system?

Before loading data into a system, I implement a detailed analysis process that includes checking for completeness, ensuring all components are present, and confirming compliance with protocol. I would discuss a specific example where this diligence made a significant difference in our workflow.

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In your opinion, what are the most critical skills for a Senior eDiscovery Technician?

The most critical skills include excellent analytical capabilities, attention to detail, effective communication, and adaptability. I would elaborate on how each of these attributes helps in successfully managing the diverse tasks of an eDiscovery Technician.

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How do you stay current with eDiscovery trends and technology?

Staying current involves continuous learning through online courses, attending workshops, and engaging with professional communities in eDiscovery. I would provide examples of resources I use to further my knowledge and how I incorporate that into my work.

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What role does teamwork play in your approach to eDiscovery?

Teamwork is essential in eDiscovery. Collaboration allows for diverse perspectives, minimizes errors, and streamlines the workflow. I would share instances where teaming up with colleagues led to innovative solutions for complex challenges.

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How do you handle tight deadlines in eDiscovery projects?

Handling tight deadlines requires clear planning and efficient task management. I would describe my proactive approaches, such as establishing milestones, maintaining open communication with stakeholders, and ensuring flexibility to adapt to changing priorities.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 27, 2024

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