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Receiving Specialist & Sales Associate

Company Description

Average total pay: $16.50 - $20+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal)

 

Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread,  deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.

Job Description

What to expect when you work here

As a Receiving Specialist & Sales Associate, you will be responsible for managing the store's backroom operations by receiving products into the POS system, keeping products organized and accounted for, and helping process weekly pallets. You would also be in charge of processing damaged or defective products back to the Fulfillment Center, and reporting these items to the Inventory Control Team. Additionally, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers with in-depth information on product features and benefits.

You can expect our 5 Core Values to drive everything we do.

Aim For The Podium:

  • We provide an outstanding shopping experience and deliver exceptional customer service - the Receiving Specialist & Sales Associate ensures this is possible by maintaining accurate inventory, ensuring proper placement and display of merchandise, and completing price updates
  • We provide an outstanding shopping experience and deliver exceptional customer service. Sales Associates are responsible for hitting their daily/weekly/monthly sales goals
  • Maintain store presentation according to company standards, including store housekeeping, merchandising, and retail standards. This includes the backroom and workstations.
  • Maintain awareness of all product knowledge information, merchandise promotions, and advertisements set forth by the Marketing Team

Take Risks; Wear a Helmet:

  • It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
  • As a Receiving Specialist & Sales Associate, the planogram will be your guiding light to properly displaying monthly sales, but you will also be encouraged to use your creativity and try new ideas
  • Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road: 

  • We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offer workshops, classes, resources, etc. to all of our team members 
  • Our Diversity, Equity, and Inclusion Council and Employee Resource Groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
  • Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real:

  • You will split your time between receiving hours and selling hours (the split will vary depending on season and/or store operational needs). You will earn your hourly base pay rate during receiving hours. During selling hours, you will have a chance to earn commission, on a tiered structure based on meeting your sales goals
  • Full-Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, 401K, and a generous employee discount
  • Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
  • We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning

Fuel Your Passion:

  • Work in an industry that you are passionate about!
  • We are a growing company, and we promote from within - career opportunities!
  • Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.
  • We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Qualifications

Our next Receiving Specialist & Sales Associate has:

  • Previous retail, inventory management, customer service, or sales experience
  • Ability to work retail schedule, including occasional nights/evenings, weekends, and holidays
  • Strong computer acumen, writing, and math ability to count and manage inventory and control cash
  • A self-starter mentality with a strong attention to detail
  • An open mind, and is eager to learn and be a part of the riding community
  • Experience with computers and POS systems (particularly RetailPro)
  • Motorcycle riding, knowledge, or interest (not a must, but a plus!) 

Additional Information

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Average salary estimate

$37960 / YEARLY (est.)
min
max
$34320K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Receiving Specialist & Sales Associate, Comoto

If you're an enthusiastic individual looking to work with a dedicated team in the powersports industry, Comoto Holdings has the perfect opportunity for you as a Receiving Specialist & Sales Associate. Located at 5749 Pacheco Blvd, Pacheco, CA, we are on a mission to enhance the experience of powersports enthusiasts across the globe. In this hybrid role, you will be the backbone of our store's backroom operations, ensuring all products are received efficiently and kept organized. Not only will you manage inventory and handle damaged goods, but you'll also get to interact with our vibrant customer base, sharing your knowledge on product features and benefits. You will be responsible for meeting sales goals while maintaining the store's visual standards, making your role essential to delivering exceptional customer service. We value creativity and initiative, so don’t hesitate to bring your ideas to the table! For those with a passion for powersports, this job allows you to work in an environment that champions your interests and supports your growth. With competitive pay rates and uncapped commission opportunities, along with great benefits like daily pay access and development training, we’re excited to welcome someone who embodies our core values and is eager to fuel their passion with us at Comoto Holdings. Join us in a place where your passion meets career growth.

Frequently Asked Questions (FAQs) for Receiving Specialist & Sales Associate Role at Comoto
What does a Receiving Specialist & Sales Associate do at Comoto Holdings?

At Comoto Holdings, a Receiving Specialist & Sales Associate is responsible for managing store backroom operations, organizing inventory, processing sales, and providing excellent customer service. This role includes responsibilities like receiving products into the POS system, ensuring product knowledge is up to date, and maintaining store appearance according to company standards.

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What qualifications are needed for the Receiving Specialist & Sales Associate position at Comoto Holdings?

To thrive as a Receiving Specialist & Sales Associate at Comoto Holdings, candidates should possess previous retail, inventory management, or customer service experience. Strong computer skills and an eagerness to learn are also important, along with a passion for the riding community, which is a significant focus in our work environment.

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What are the benefits of working as a Receiving Specialist & Sales Associate at Comoto Holdings?

Comoto Holdings offers fantastic benefits to the Receiving Specialist & Sales Associate, including medical, dental, vision, and life insurance, a 401(k) plan, Paid Time Off, and an employee discount. Additionally, employees have access to DailyPay for instant transfers of earned pay, which promotes financial wellness.

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How does the commission structure work for the Receiving Specialist & Sales Associate role at Comoto Holdings?

The commission structure for the Receiving Specialist & Sales Associate at Comoto Holdings is uncapped and tiered based on achieving sales goals. This means you have the opportunity to increase your earnings as you meet or exceed your targets, offering you a chance to be rewarded for your hard work and dedication.

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Is previous experience in the powersports industry required for the Receiving Specialist & Sales Associate role at Comoto Holdings?

While having prior experience in the powersports industry can be a plus, it is not a strict requirement for the Receiving Specialist & Sales Associate position at Comoto Holdings. We value passion, a willingness to learn, and strong customer service skills just as highly.

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What growth opportunities are available for Receiving Specialist & Sales Associates at Comoto Holdings?

Comoto Holdings is committed to promoting from within, providing Receiving Specialist & Sales Associates with exciting opportunities for career advancement. Hard work and a passion for the industry can lead to various paths within the company, allowing you to grow professionally while staying connected to the powersports community.

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What does the training process look like for new Receiving Specialist & Sales Associates at Comoto Holdings?

New Receiving Specialist & Sales Associates at Comoto Holdings will undergo thorough training in their first five shifts, focusing primarily on developing product knowledge and understanding store operations. This period allows new hires to orient themselves before earning commission, ensuring they feel confident in their roles.

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Common Interview Questions for Receiving Specialist & Sales Associate
Can you describe your experience with inventory management as a Receiving Specialist & Sales Associate?

When answering this question, focus on specific examples from your past roles where you've managed inventory. Discuss any systems you've used, your methods for ensuring product accuracy, and how you've successfully resolved inventory discrepancies in the past.

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How do you prioritize your tasks when faced with multiple responsibilities in a retail environment?

It's essential to demonstrate your organizational skills here. Share your approach to prioritization, such as assessing the urgency of tasks, setting deadlines, and maintaining communication with team members to ensure all responsibilities are addressed effectively.

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What strategies do you use to provide excellent customer service as a Sales Associate?

Highlight your customer service philosophy and provide specific examples of successful interactions. Discuss the importance of active listening, understanding customer needs, and how you've gone the extra mile in past roles to enhance customer satisfaction.

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How do you stay updated on product knowledge and trends in the powersports industry?

This question invites you to showcase your passion for learning. Discuss your methods for keeping informed, such as following relevant news, engaging with communities online, and participating in training or certifications related to the powersports field.

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Describe a time you helped a customer make an informed product choice.

Be specific in your response by walking the interviewer through the scenario. Explain how you assessed the customer's needs, provided relevant information, and ultimately guided them toward a positive purchasing decision.

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What approaches do you take to handle disgruntled customers?

Here you want to show your conflict resolution skills. Discuss techniques such as remaining calm and empathetic, listening actively to the customer’s concerns, and effectively resolving the issue while ensuring the customer feels valued.

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How would you contribute to maintaining a positive team environment as a Receiving Specialist & Sales Associate?

Share your belief in collaboration and respectful communication. Describe how you foster teamwork by supporting colleagues, contributing ideas, and promoting a culture of inclusivity and positivity in the workplace.

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What methods do you use to stay organized while managing the backroom operations?

Provide specific organization strategies you currently use, such as maintaining clear communication with your team, keeping detailed inventory records, and regularly scheduled reviews of product placement and availability.

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How do you handle a situation where merchandise has been damaged during transit?

Share your approach for dealing with damaged merchandise, including reporting procedures, documenting the issue, and coordinating with team members to ensure prompt resolution and minimal disruption to service.

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Why do you want to work as a Receiving Specialist & Sales Associate at Comoto Holdings?

This is your chance to express your passion for the industry and the company. Focus on Comoto Holdings' values, your excitement about joining a team dedicated to the powersports community, and how you feel your skills align with the role's responsibilities.

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Comoto is a free CV Manager application - the central place - where you can create, manage and distribute your CV's, Resume's, Curriculum Vitae's, Coverletters, etc. You can make a CV in less than a minute if you start by importing your LinkedIn p...

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November 27, 2024

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