Client Relations Support Representative

Job Summary

A company is looking for a Client Relations Support Representative II.

Key Responsibilities

• Research and resolve client issues efficiently while maintaining professionalism
• Foster positive client relationships through personalized service and solutions-focused support
• Assist with onboarding and training clients on processes, products, or services

Required Qualifications

• High school diploma required; Bachelor's preferred
• Typically requires 2+ years of related work experience
• Proficiency with CRM or support ticketing systems
• Ability to manage multiple priorities in a fast-paced environment
• Previous experience handling escalated client issues is a plus