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EEO Investigator

Job Description

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

The DCAS Diversity & EEO Office is responsible for the effective implementation of initiatives related to maintaining a diverse workforce and an inclusive workplace and ensuring that the agency’s services are provided in an inclusive manner that reflects the communities we serve. Through its initiatives, the Diversity & EEO Office handles the intake and investigation of EEO-related complaints, processing of reasonable accommodation requests, facilitation of EEO, diversity and inclusion training, and workforce analysis.

The EEO Investigator will work under the direction of the DCAS Diversity and EEO Officer to investigate complaints of discrimination, process requests for reasonable accommodation, provide training to agency employees on their rights and responsibilities under Federal, State, and City EEO-related laws and policies, and support agency diversity, equity, and inclusion initiatives.

The responsibilities of the EEO Investigator will include but not be limited to the following:

- Provides guidance to employees on the City’s EEO Policy, internal complaint procedures, and reasonable accommodation request procedures.

- Conducts interviews of all relevant parties to a discrimination complaint, including the complainant, the respondent, witnesses, and any relevant staff. Investigations may require travel to DCAS facilities in any of the five boroughs.

- Analyzes complaints, develops investigative plans, conducts fact-finding, reviews documents, conducts related research, prepares related correspondence, and submits confidential reports containing investigative findings.

- Processes reasonable accommodation requests and maintains related records.

- Inputs complaints, reasonable accommodations, and related inquiries into the City’s EEO Database.

- Assists with the coordination and completion of reports mandated by federal, state, and local agencies, such as the Equal Employment Practices Commission (EEPC).

- Assists in the analysis of workforce data to identify trends and best practices for agency diversity, equity, and inclusion.

- May assist in the implementation of agency diversity, equity, and inclusion initiatives, as needed.

Qualifications

1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and two years of satisfactory full-time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation or fiscal management; or in a related area.
Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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What You Should Know About EEO Investigator, City of New York

Are you passionate about fostering a diverse and inclusive workplace? Join DCAS as an EEO Investigator in vibrant New York City! In this pivotal role, you'll be instrumental in investigating complaints of discrimination and addressing reasonable accommodation requests while also educating agency employees about their rights under EEO laws. Your expertise will guide employees through the City’s EEO Policy and internal complaint procedures, helping to create an environment where everyone can thrive. You’ll conduct thorough interviews with all relevant individuals, analyze complaints, and develop detailed investigative plans, all focused on maintaining equity and inclusion within city government. Beyond investigations, your work will contribute to reports for federal and local agencies, offering insights on workforce data to enhance the effectiveness of diversity initiatives. At DCAS, every day is an opportunity to make a significant impact not just in your role, but across multiple city agencies. We seek candidates with either a master’s degree in a relevant field or those with a bachelor’s degree along with two years of professional experience in areas like public administration or human resources. If you’re ready to champion diversity and become a key player in shaping the future of city operations, apply now and learn how you can help New York City shine even brighter!

Frequently Asked Questions (FAQs) for EEO Investigator Role at City of New York
What does an EEO Investigator do at DCAS?

As an EEO Investigator at DCAS, your main responsibilities include investigating complaints of discrimination, processing reasonable accommodation requests, and conducting training sessions on EEO-related rights and policies. Your work is vital in ensuring that DCAS maintains a diverse workforce and an inclusive workplace.

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What qualifications are needed for the EEO Investigator position at DCAS?

To qualify for the EEO Investigator role at DCAS, you will need a master’s degree in fields related to public administration, human resources, or a similar area. Alternatively, a bachelor’s degree accompanied by two years of relevant professional experience in areas like labor relations or personnel administration is also acceptable.

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How does the EEO Investigator contribute to diversity initiatives at DCAS?

The EEO Investigator plays a critical role in supporting agency diversity initiatives at DCAS by analyzing complaints, identifying trends in workforce data, and implementing strategies that ensure equity and inclusion in the workplace.

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What kind of experience is beneficial for an EEO Investigator at DCAS?

Experience in public administration, human resources management, or areas focused on diversity and inclusion is particularly beneficial for an EEO Investigator at DCAS. Practical skills in conducting investigations and training employees on EEO rights are also valuable.

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What does the application process for the EEO Investigator position at DCAS involve?

The application process for an EEO Investigator position at DCAS typically involves submitting a relevant resume and cover letter that outlines your qualifications and experiences in diversity law or human resources, alongside any additional documentation required as stated in the job listing.

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What is the work environment like for EEO Investigators at DCAS?

EEO Investigators at DCAS benefit from a collaborative and inclusive work environment. They are part of a team dedicated to fostering a diverse workplace while having the autonomy to conduct investigations and lead training initiatives that empower employees.

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How does DCAS support the professional development of EEO Investigators?

DCAS is committed to the professional development of its EEO Investigators by providing training opportunities, access to resources related to diversity and inclusion, and fostering a culture where continuous learning is encouraged.

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Common Interview Questions for EEO Investigator
Can you describe a time when you conducted an investigation into a discrimination complaint?

When answering this question, provide detailed steps you took during the investigation, the processes involved, and how you ensured neutrality and thoroughness. Emphasize your analytical skills and ability to gather information from various parties.

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How would you handle a situation where you uncover evidence of discrimination?

Discuss how you would follow the internal procedures for documentation and reporting findings. Stress the importance of adhering to confidentiality protocols and taking appropriate actions that align with EEO policies.

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What tools or techniques do you use to analyze workforce diversity data?

Here, you can outline specific software or methods you utilize for data analysis, and explain how your approach helps identify trends. Demonstrating an understanding of statistical tools can strengthen your response.

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How do you approach training employees on EEO rights and responsibilities?

Explain your strategies for engaging employees during training sessions. Highlight your ability to present complex information in an accessible manner, using real-case scenarios or interactive activities to enrich learning.

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What strategies would you implement to process reasonable accommodation requests effectively?

Discuss a structured approach to handle reasonable accommodation requests, including initial assessments, necessary documentation, and clear communication with all parties involved to ensure compliance and understanding.

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In your opinion, what are the key components of a successful diversity and inclusion program?

Share your insights on essential elements such as management support, employee engagement, measurable goals, and a culture of accountability. Mention how a successful program addresses feedback continually.

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How would you resolve conflicts that may arise during an investigation?

Outline your conflict resolution skills and techniques, emphasizing active listening, impartiality, and the importance of following established procedures to maintain integrity throughout the investigation.

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Describe your experience with reporting findings related to EEO investigations.

Talk about how you prepare written reports documenting your investigation findings. Highlight your focus on clarity, accuracy, and adherence to timelines, and any feedback you’ve received about your reports.

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What motivates you to work in the field of EEO and diversity?

Convey your passion for equity and justice in the workplace. Discuss how personal experiences or observations have driven your commitment to creating inclusive environments that respect individual rights.

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How do you stay current with EEO laws and best practices?

Mention professional organizations, memberships, continuing education, webinars, and other resources that you utilize to keep your knowledge of EEO laws and diversity practices up-to-date.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 26, 2024

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