Job details

Engagement Partner, Serbia

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fuelling ours.

Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.

As a trusted partner for intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Innovation and excellence run through our veins, and you will work with experts who are creating market-leading technologies, using Machine Learning and Artificial Intelligence, and an advanced and sophisticated tech stack.

Role Overview:

The Engagement Partner works closely with local leaders to understand the business strategy and business needs and develop local people-centered plans and initiatives across the employee lifecycle to retain and attract talents. The focus of the role is on fostering an environment in which all employees feel valued, respected and supported in order to enhance employee engagement and organizational effectiveness.

The Engagement Partner collaborates with cross-functional teams (Global Services, L&D, Global Operations and Engagement Partners) to initiate, implement and align people initiatives and programs that promote employee engagement, diversity and inclusion.

Key Responsibilities

Engagement: Analyze local and functional engagement drivers and detractors, plan engagement improvement actions if needed, implement team engagement initiatives, oversee local employee benefits programs, organize local engagement events.
Talent Strategy: Analyze talent density. Create and implement in collaboration with the functional leadership and L&D Talent Strategy, individual development plans and teams' development programs. Identify and ensure backups for key employees.
Employee Lifecycle: Implement and support local onboarding and retention strategies to retain and attract high performing employees.
Employee Relations: Serve as a trusted advisor to employees and local leadership, addressing concerns, facilitating communication, and promoting a positive work environment.
Performance Management: Work with local managers to implement the performance review process, advising on goal setting and long-term development plans for employees. Ensure that constructive feedback sessions take place regularly.
Change Management: Support organizational change initiatives, helping employees and teams to navigate change and adapt to new processes.
HR Compliance: Stay informed about relevant employment laws and regulations, ensuring compliance and mitigating risks for the company.
Hiring Strategy: Support functional leaders in creating and implementing Hiring Strategy. Collaborate with the TA Team to ensure best practices in functional hiring process.

Key Performance Indicators (KPIs)

Engagement: Positive employee engagement scores and feedback.
Performance: Increasing performance across the teams in partnership.
Business leaders support efficacy: Positive feedback and direct positive impact on business strategy realization.
Employee Well-Being: Positive employee feedback on wellbeing initiatives and local approach.

Skills and Competences

Business Acumen: Demonstrated ability to think strategically, solve complex problems, and drive results in a dynamic and rapidly changing environment.
Experience : Minimum 4+ years of experience in relevant field
Bachelor's degree in Human Resources, Psychology or a related field
Partner with business leaders to identify employee's needs and determine the best solutions and HR offerings, enhancing organizational effectiveness and employee satisfaction.
Leadership & Partnership: Excellent interpersonal and communication skills, with the ability to build collaborative relationships and influence stakeholders at all levels of the organization.
Excellent coaching and people management skills
Project Management: Experience in project management, including event management.
Local Labor law: Strong knowledge of HR best practices and employment law.
Local language proficiency knowledge (C1).

Here are some of our local benefits:

Hybrid: 3+ days in-office
Private health insurance;
Volunteering Time Off (2 days/ year);
Sports membership: FitPass;
Flexible working hours;

At ABBYY you will:

Love how you work

We provide remote and hybrid working options to fit all lifestyles.
We use flexible hours across most of our teams to allow you to find your own definition of balance.
Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
To ensure your family is cared for, we offer paid parental leave in all our locations.

Love whom you work with

We are a global team of 800+ colleagues, spread across 15 countries on four continents.
With 30+ nationalities and ages ranging from 21 to 80, our workforce reflects the world.
Innovation and excellence run through our veins.
Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.
We are guided by the values of respect, transparency, and simplicity. "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.

Love what you work on

We are a company with more than 30 years of experience in the technology market.
Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK in our client portfolio.
ABBYY has modernized the way companies leverage their data in documents by creating the first low-code/no-code Intelligent Document Processing platform.
Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a Marketplace built with AI, can transform any document in any process.
Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.

ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.

ABBYY Glassdoor Company Review

3.8

ABBYY DE&I Review

No rating

CEO of ABBYY

Ulf Persson

Approve of CEO

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What You Should Know About Engagement Partner, Serbia, ABBYY

ABBYY is searching for an Engagement Partner to join our remote team in Serbia! If you’re passionate about creating a work environment where all employees feel valued and engaged, this role is for you. As an Engagement Partner, you’ll dive deep into understanding our business strategy and spearhead initiatives that enhance employee engagement across the organization. You will collaborate with key leaders to develop innovative plans that attract and retain top talent while fostering a culture of diversity and inclusion. Imagine implementing exciting local engagement events, shaping onboarding strategies, and advising managers on performance management—all while ensuring our commitment to transparency and respect. With your experience and a minimum of 4 years in a relevant field, you’ll be a trusted advisor facilitating positive communication in our workplace. You’ll be working with advanced technologies like Machine Learning and AI, so being tech-savvy will definitely be an asset. At ABBYY, we cherish a culture that emphasizes flexibility, allowing you to define your work-life balance. With private health insurance, volunteering days off, flexible hours, and a vibrant global team, you’ll love how you work, who you work with, and what you contribute to at ABBYY. If you’re ready to make a meaningful impact in an innovative company recognized for market leadership, we encourage you to apply and check out our commitment to Diversity and Inclusion on our website.

Frequently Asked Questions (FAQs) for Engagement Partner, Serbia Role at ABBYY

What does an Engagement Partner do at ABBYY in Serbia?

At ABBYY, the Engagement Partner plays a vital role in enhancing employee engagement and organizational effectiveness. This involves developing strategies in collaboration with business leaders, implementing engagement initiatives, and supporting employees throughout their lifecycle with the company.