Job details

Insights Consultant

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

The Insights Consultant reports to the Sector Lead, Insights Consulting, and is responsible for managing day-to-day customer relationships for a subset of smaller customers within a specific sector. They address customer needs, present report findings, make recommendations, and serve as a trusted point of contact. This role coordinates and executes on tasks delegated by Senior Insights Consultants and Sector leads to ensure deliverables meet customer expectations.

What you'll do:

Works collaboratively with internal teams to ensure high quality products are delivered to customers
Contributes to the quality control of reporting
Helps to coordinate and project. manage collaboration with the delivery organization and commercial teams
Plays a key role in responding to time-sensitive questions/queries related to the client program and maintains proactive communication with the client between service reviews
Supports client communications during account and project ramp-up, including taking necessary briefs and appropriate client training
Helps prepare for client presentations by supporting scripting on findings and recommendations

What you have:

Bachelor’s degree or relevant experience will be considered in lieu of education.
Preference for Social Science Degree
5-10% travel

#LI-Hybrid

#LI-CISIONSALES

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision provides accommodation at any point during the recruitment and selection process, upon request, to applicants with disabilities. If contacted, please advise us if you require accommodation and we will work with you to meet your needs.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Cision Glassdoor Company Review

3.2

Cision DE&I Review

3.7

CEO of Cision

Brandon Crawley

Approve of CEO

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Insights Consultant, Cision

At Cision, we're all about making an impact, and as an Insights Consultant, you'll play a crucial role in shaping how we connect with brands and communities. Based in Toronto, Ontario, you'll be at the heart of our global team, bringing your unique perspective to the forefront. Your main responsibility will be managing day-to-day customer relationships for a select group of smaller clients within a specific sector. This means you'll get to apply your problem-solving skills as you forecast customer needs, deliver insightful reports, and recommend strategies that will help our clients thrive. You'll collaborate closely with internal teams, ensuring that every product we put out is top-notch and resonates with our audience. You'll also take charge of communicating with clients, answering their queries, and prepping them for successful engagement with our data. Reporting to the Sector Lead, Insights Consulting, you'll be a trusted point of contact who drives innovation and enhances client relationships. If you have a solid background in social sciences or relevant experience, and you're excited about contributing to a forward-thinking company that values diversity and inclusion, we want to hear from you. Join Cision and help us craft the conversations of tomorrow while empowering your impact today!

Frequently Asked Questions (FAQs) for Insights Consultant Role at Cision

What does an Insights Consultant do at Cision?

An Insights Consultant at Cision plays a key role in managing customer relationships, addressing their needs, presenting report findings, and making valued recommendations. They serve as a vital point of contact for clients and ensure that all deliverables meet expectations by collaborating with internal teams.