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Senior Product Manager

Heyyyyy! We're Cashrewards, Australia’s most loved cashback platform. 

 

Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself.  


Role Overview

We are embarking on an exciting journey to reimagine our website for future growth, and we need an experienced and strategic Product Manager to lead this transformation. You’ll drive the reshaping of our desktop and mobile web experience, ensuring seamless integration with our broader product offering. Working closely with design, engineering, and other experience squads, you'll work together to create a cohesive and compelling experience for users. 


This is an opportunity for someone who can balance vision with execution. You’ll lead strategic improvements in user experience, performance, and architecture, ensuring flexibility and scalability, while keeping future personalisation opportunities in mind. The experience will be designed to evolve with user needs, with a focus on efficiency in content delivery and publishing. As a strong communicator and storyteller, you’ll ensure alignment across teams and bring the product strategy to life, all while keeping a sharp focus on delivery and results. 


THIS IS A 12MONTH CONTRACT ROLE


Your Focus
  • Vision & strategy: Lead the vision and strategy for our mobile and desktop web products, ensuring alignment with broader business goals and clearly articulating the problems to solve. 
  • Strategic roadmap & iterative delivery: Develop a long-term roadmap with a clear vision, delivering incremental improvements that consistently add value. 
  • Stakeholder engagement & alignment: Provide clarity and direction across teams. Collaborate with cross-functional partners, building trust through strong communication and storytelling. Keep stakeholders informed and aligned. 
  • User-centric focus: Prioritise user experience by leveraging customer feedback and research to guide design and functionality decisions, while exploring opportunities to leverage personalisation, AI, or emerging technologies to enhance the experience. 
  • Experience & design: Partner with design leadership to elevate UX, optimise the design system, and create an intuitive, accessible, and future-proof site. 
  • Architecture & performance: Collaborate with engineering leadership to enhance Front End architecture, optimise site performance, and improve SEO for a seamless user experience. 
  • Cross-functional collaboration: Work closely with design, engineering, and marketing to deliver impactful web experiences, fostering shared ownership and accountability.  
  • Risk management & prioritisation: Identify risks early, working with teams to prioritise features and improvements that deliver the most value while mitigating challenges. 
  • Measure success: Define and track key metrics for user engagement, acquisition, and satisfaction. Use insights to iterate and improve product performance. 


About You
  • Customer-obsessed & data-driven: You deeply understand user needs, especially in shopping journeys, and balance them with business objectives. You use insights and experimentation to inform decisions, improve features, and drive value for both the user and the business. 
  • Strategic & commercially savvy: You see the big picture while focusing on the details that drive meaningful, measurable outcomes that align with both product and commercial goals. 
  • Collaborative: You thrive in cross-functional teams, fostering alignment and shared ownership among engineers, designers, and stakeholders. 
  • Effective communicator & storyteller: You articulate the product vision clearly, building trust and confidence through strong communication. 
  • Curious & adaptable: You navigate ambiguity with ease, asking the right questions and proactively finding solutions in fast-paced environments. 
  • Delivery-focused & proactive problem-solver: You’ve led large-scale website migrations or rebuilds, balancing strategy with execution to ensure tangible outcomes. 
  • Technology & innovation: You understand front-end and back-end technologies, with familiarity in content management systems. You have a keen interest in leveraging emerging technologies such as AI or personalisation to solve complex problems. 
  • SEO-savvy: You understand SEO best practices and their application in a React environment. 
  • Agile-minded: You’re skilled in agile methodologies, project management, and iterative development processes to ensure smooth execution. 
  • Multilingual across teams: You speak the language of multiple business areas—whether it’s marketing, finance, engineering, or design—and can translate complex problems into solutions that resonate across the organisation. 


In the fast moving cashback category, Cashrewards has powered ahead of its rivals and taken the lead, serving over 2 million members with an enticing range of cashback offers from more than 2000 brand partners including Apple, Amazon, Myer, Adidas, Bonds, Target, Booking.com and The Iconic. As if that isn’t impressive enough, we’re fully Australian owned and operated, and backed by 1835i, one of Australia's leading venture funds. Plus, we support the Starlight Children's Foundation by donating 1% of all cash redeemed to the foundation.  

 

Another cool thing, we're right smack-bang in the middle of Sydney CBD (next to The Galleries) so we're easy to get to.


There's lots more to love about working here, like:


- Flexible working

- Friday hours (finish at 3pm on Fridays)

- Double cashback

- Free access to Headspace

- Discounted fitness classes and wellness offering

- Birthday leave

- 16 weeks paid parental leave

- Ability to work up to 90 days a year from anywhere in the world

- Awesome people who you'll get to know at some of our awesome celebrations and social events


​​So if you’re keen to jump on board and help us steer this fine ship into the future, don’t let this opportunity pass you by. ​So jump in, forget FOMO. Join the Cashrewards team today. ​​ 


Check out our careers page https://www.cashrewards.com.au/careers 

Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Senior Product Manager, Cashrewards

Hey there! We're Cashrewards, Australia's most loved cashback platform, based in the heart of Sydney, NSW. We believe that a great workplace shouldn't just be a badge you wear; it’s something you experience every day! As a certified Great Place to Work, we’re excited to bring a Senior Product Manager on board to lead a transformative journey of our web platform. In this engaging role, you’ll be at the forefront of reshaping our desktop and mobile web experiences to keep our community buzzing with joy as they shop. Collaborating with a team of design, engineering, and product professionals, you'll drive seamless integrations and innovate user experiences, balancing visionary ideas with practical execution. With your keen insight into user needs and a data-driven approach, you’ll spearhead strategic improvements that not only enhance performance and architecture but also keep future personalization opportunities in mind. Whether you're fine-tuning user engagement metrics or fostering strong stakeholder collaborations, your attention to detail and dedication to the customer experience will be key. Enjoy flexible work hours, fantastic wellness offerings, and the joy of working within a supportive team culture that genuinely cares. Ready to steer us into the future? Don’t let FOMO get you; apply today and join our Cashrewards family where your contributions are celebrated and rewarded!

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Cashrewards
What does a Senior Product Manager do at Cashrewards?

The Senior Product Manager at Cashrewards is responsible for leading the vision and strategy for desktop and mobile web products. This role involves collaborating with cross-functional teams to enhance user experiences, drive product strategy, and ensure alignment with business goals.

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What skills are required for the Senior Product Manager position at Cashrewards?

To thrive as a Senior Product Manager at Cashrewards, you should be customer-obsessed, data-driven, and proficient in agile methodologies. Strong communication skills and the ability to navigate ambiguity across teams are crucial for delivering impactful results.

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What is the work culture like for a Senior Product Manager at Cashrewards?

Cashrewards fosters a supportive and flexible work environment, embracing innovation and collaboration. As a Senior Product Manager, you’ll join a diverse team that values contributions, encourages growth, and celebrates achievements, making it a great place for your career.

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How does the Senior Product Manager impact user experience at Cashrewards?

The Senior Product Manager plays a vital role in refining the user experience at Cashrewards by leveraging customer feedback and research. This position ensures product enhancements align with user needs, utilizing technologies like AI and personalization to create enriching shopping journeys.

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What innovative technologies does Cashrewards leverage under a Senior Product Manager's guidance?

At Cashrewards, a Senior Product Manager will explore emerging technologies, such as AI and personalization tools, to improve user interactions and site functionalities. This forward-thinking approach is vital for staying ahead in the competitive cashback market.

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What are the key responsibilities of the Senior Product Manager at Cashrewards?

Key responsibilities include developing a long-term product roadmap, prioritizing user-centric features, managing stakeholder engagement, and enhancing site performance while defining key metrics for user satisfaction and engagement to measure success.

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What benefits can a Senior Product Manager expect at Cashrewards?

Aside from an exciting role, a Senior Product Manager at Cashrewards enjoys flexible work arrangements, wellness benefits, birthday leave, and 16 weeks of paid parental leave, making it a fulfilling place to work.

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Common Interview Questions for Senior Product Manager
Can you explain your experience with leading product strategies in previous roles?

Describe specific projects where you developed and executed product strategies, highlighting the methods you used to align with company goals and the impact these strategies had on user experience.

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How do you prioritize features for product development?

Discuss your approach to prioritization, including factors like user feedback, business objectives, and collaboration with stakeholders to ensure the most valuable features are delivered first.

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What methodologies do you employ in agile product management?

Mention your experience with agile practices, such as scrum or kanban, and how these methodologies have helped you in achieving iterative development and collaborations in cross-functional teams.

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Give an example of how you’ve improved user experience in a previous role.

Share a specific situation where you used user research or data analytics to identify pain points and implemented solutions that significantly enhanced the user journey.

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How do you handle stakeholder communication and alignment?

Emphasize your strategies for keeping stakeholders informed and engaged, including regular updates, transparent decision-making practices, and the use of storytelling to align everyone with the product vision.

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What role does SEO play in your product management approach?

Stress the importance of SEO in driving user engagement and acquisition, detailing how you ensure best practices are integrated into the product strategy.

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How do you measure the success of a product?

Discuss the key performance indicators (KPIs) you believe are most important for evaluating product success, such as user engagement, acquisition rates, and overall satisfaction metrics.

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How do you approach risk management during product development?

Provide insights into your proactive techniques for identifying potential risks early and prioritizing features that contribute to overall product value and strategic goals.

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How do you stay current with technology trends that affect product management?

Mention resources you utilize, like industry publications, webinars, or networking events, that help you keep abreast of technology trends, particularly in areas like AI or personalization.

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What’s your process for incorporating customer feedback into product development?

Explain your approach to collecting and analyzing customer feedback, how it informs roadmaps, and examples of changes made as a result of user insights, ensuring continuous improvement.

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CASHREWARDS offers Australia's largest selection of online stores. Take advantage of discounts, coupons, points, promo codes, sales and vouchers while also receiving money back on every purchase you make. On average we give 7% money back on ever...

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DATE POSTED
November 25, 2024

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