Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
Our UX Research team is a central team supporting the superapp, rides, food, groceries, pay, loyalty and multiple other verticals within Careem. We operate on a customer-first mindset. This requires us to deeply understand the behaviors of the people that use our app. Since we are currently located in the Middle East region and cater to a vastly diverse audience from across the globe, it gives us a chance to understand the rich cultures, habits and attitudes of this population.
The UXR team is currently looking for a User Experience Researcher to join us. You should be intuitive, empathetic and curious. Your responsibilities will include conducting end-to-end user research in all aspects of our customer experience and working closely with strategic partners in technology and product teams independently. This is a great opportunity to bring to life our key initiatives across mobility, food delivery and payments as well as to learn from some of the best UX experts in the industry.
What you'll do
As a UX Researcher at Careem, you’ll play a pivotal role in driving a user-first approach across our products and experiences. You’ll bring innovative research practices to the table, shaping and influencing product experiences throughout the entire product lifecycle.
Collaborating closely with product managers and design partners, you’ll apply design thinking methodologies to craft impactful, user-centered solutions. Using compelling storytelling techniques, you’ll communicate insights, educate teams and build deep user empathy across stakeholders, ensuring that the voices of our users are at the heart of every decision we make.
What you'll need
Preferred Qualifications
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
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To simplify and improve the lives of people, and build an awesome organisation that inspires.
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