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Engagement Manager

Capgemini is seeking a dynamic and experienced Engagement Manager to lead our client engagement initiatives and drive successful project delivery.

In this pivotal role, you will be responsible for managing key client relationships, overseeing project teams, and ensuring that our projects are delivered on time, within scope, and on budget. You will act as the primary point of contact for our clients and will work closely with them to understand their needs and provide innovative solutions that meet their business objectives.

As an Engagement Manager, you will also play a critical role in developing new business opportunities, facilitating collaboration among cross-functional teams, and contributing to the overall growth of our organization.

Key Responsibilities:

  • Manage and lead client engagements, ensuring high levels of client satisfaction and successful project delivery.
  • Develop and maintain strong relationships with key stakeholders and clients to identify new business opportunities.
  • Oversee project teams, ensuring effective communication and collaboration among team members.
  • Define project scope, objectives, and deliverables, and develop project plans.
  • Monitor project progress, manage risks and issues, and implement mitigation strategies as necessary.
  • Prepare and deliver engaging presentations to clients and stakeholders, communicating project status and outcomes.
  • Ensure compliance with organizational standards and methodologies in project management.
  • Mentor and develop junior team members to foster growth within the organization.

Qualifications:

  • Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
  • 5+ years of experience as an Engagement Manager, Project Manager, or similar role in a consulting environment.
  • Proven track record of successfully managing client engagements and delivering projects on time and within budget.
  • Strong understanding of project management methodologies and tools.
  • Exceptional communication and interpersonal skills, with the ability to engage effectively with clients and team members.
  • Demonstrated ability to build and maintain strong client relationships.
  • Experience in developing and implementing business strategies that drive growth.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and project management software.
  • Willingness to travel as needed to meet with clients and project teams.

Why Capgemini?

  • Join a global leader in consulting and technology services.
  • Collaborative and inclusive work environment.
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Be part of an innovative team that values diversity and fosters personal growth.

If you are a motivated and results-driven professional with a passion for client engagement and project management, we want to hear from you. Apply now to join Capgemini as an Engagement Manager and make a difference in the world of consulting!

Competitive compensation and benefits package:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive benefits package
  3. Career development and training opportunities
  4. Flexible work arrangements (remote and/or office-based)
  5. Dynamic and inclusive work culture within a globally renowned group
  6. Private Health Insurance
  7. Pension Plan
  8. Paid Time Off
  9. Training & Development
  10. Performance Bonus

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/

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What You Should Know About Engagement Manager, Capgemini

Capgemini is on the lookout for an experienced and enthusiastic Engagement Manager to take the helm of our client engagement initiatives and ensure the successful delivery of our projects. In this essential role, you’ll manage key client relationships and oversee our project teams, guaranteeing everything runs smoothly and falls within budget. As the Engagement Manager, you’ll become the go-to person for our clients, diving deep to understand their needs and crafting innovative solutions tailored to their business goals. You won’t just lead projects but also help in uncovering new business opportunities while promoting collaboration among diverse teams to catalyze our organizational growth. You’ll lay down the project scope, objectives, and deliverables and steer our teams through their execution with clear project plans. Monitoring progress, managing risks, and communicating results through engaging presentations are just part of your everyday tasks. Moreover, you’ll mentor junior team members, nurturing their development within a fast-paced consulting environment. If you have a strong track record, exceptional communication skills, and a passion for fostering client success, Capgemini may be the perfect place for you to shine in this diverse and dynamic role as an Engagement Manager!

Frequently Asked Questions (FAQs) for Engagement Manager Role at Capgemini
What qualifications are required for the Engagement Manager role at Capgemini?

The Engagement Manager position at Capgemini requires a Bachelor's degree in Business Administration, Management, or a related field, with an MBA preferred. Candidates should have at least 5 years of experience in similar roles, showcasing a proven ability to manage client engagements successfully.

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What are the main responsibilities of an Engagement Manager at Capgemini?

As an Engagement Manager at Capgemini, your main responsibilities include managing client engagements, ensuring project delivery on time and on budget, developing client relationships, and mentoring project teams. You will also define project objectives, oversee team collaboration, and present project outcomes to stakeholders.

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What skills are essential for an Engagement Manager at Capgemini?

Essential skills for the Engagement Manager role at Capgemini include strong project management skills, exceptional communication and interpersonal abilities, and proficiency in project management software and Microsoft Office Suite. Additionally, the ability to engage clients and foster strong relationships is critical.

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How does Capgemini support career development for Engagement Managers?

Capgemini champions career development for its Engagement Managers by providing comprehensive training and development opportunities, career advancement pathways, and a dynamic, inclusive work culture that encourages personal and professional growth.

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What benefits can Engagement Managers expect at Capgemini?

Engagement Managers at Capgemini enjoy a competitive salary, performance-based bonuses, a comprehensive benefits package, and opportunities for flexible work arrangements. Additional perks include private health insurance, a pension plan, and paid time off.

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Is traveling required for the Engagement Manager position at Capgemini?

Yes, the Engagement Manager role at Capgemini may require traveling as needed to meet with clients and project teams, ensuring effective communication and collaboration regardless of location.

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What makes Capgemini a good choice for an Engagement Manager?

Capgemini is a leader in consulting and technology services, offering a collaborative and inclusive environment. With a focus on unleashing human potential and a commitment to innovative solutions, it provides Engagement Managers a platform to thrive and make a real impact.

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Common Interview Questions for Engagement Manager
Can you describe your experience managing client relationships as an Engagement Manager?

When answering this question, highlight specific examples from past roles where you've successfully built and maintained client relationships, focusing on your approach to communication, understanding client needs, and delivering tailored solutions.

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How do you ensure project scope is defined and adhered to?

Discuss your methods for defining project scope at the outset, such as involving clients in initial meetings, creating clear documentation, and regularly reviewing progress with stakeholders. Emphasize your monitoring techniques throughout the project lifecycle.

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What strategies do you use to identify new business opportunities with existing clients?

Explain your proactive approach in networking, conducting regular check-ins, and actively listening for hints of further needs or challenges from clients. Mention how you leverage feedback and project outcomes to propose new initiatives.

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How do you mitigate project risks when they arise?

Share your experience with identifying potential risks at the beginning of a project and keeping a risk management plan updated. Highlight your approach of open communication and collaboration with teams to address issues promptly.

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What tools or methodologies do you prefer for project management and why?

Talk about your familiarity with specific project management tools (e.g., Microsoft Project, Asana, Jira) and methodologies (e.g., Agile, Waterfall). Provide reasons why you prefer certain tools based on your past successes and team effectiveness.

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Describe a time when you had to present project results to stakeholders.

Describe the context and focus on how you prepared for the presentation, crafted your message, and engaged with stakeholders. Highlight how you handled questions and feedback during the discussion.

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How do you mentor junior team members in your role as Engagement Manager?

Discuss your mentoring style, providing examples of how you have helped team members develop skills or navigate challenges. Emphasize the importance of creating a supportive environment where employees feel valued.

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How do you handle conflicts within your project team?

Explain your conflict resolution techniques, such as addressing issues promptly, promoting open dialogue, and finding compromises that allow the team to refocus on project objectives.

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What is your approach to maintaining a work-life balance in a demanding role?

Talk about your time management strategies, setting boundaries, and prioritizing tasks. Emphasize the importance of personal well-being to effectively lead and support your teams.

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Why do you want to work as an Engagement Manager at Capgemini?

Share your understanding of Capgemini’s mission and values. Reflect on how your professional background aligns with the company’s goals and the unique opportunities that as an Engagement Manager offer you for growth and impact.

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Capgemini partners with companies to transform and manage their business by unlocking the value of technology.

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Full-time, hybrid
DATE POSTED
November 24, 2024

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