Job details

Sales Operations Analyst

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

At BILL, we listen, learn, and lead—fostering collaboration and a drive for continuous growth. We’re committed to building a diverse and inclusive workplace that values each person’s unique skills and experiences. Even if you don’t meet every requirement, we’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

✨ Let’s give businesses more time for what matters.

Reporting to the Sales Operations Manager, the Sales Operations Analyst will help to remove obstacles from the floor’s day to day process through collaborative efforts with Product, Business Technology (Salesforce), Pricing, Customer Experience, Enablement, and Customer Success. This role will primarily be responsible for optimizing the DealDesk processes and ensuring data integrity within the CRM. The role requires you to utilize a broad range of skills on a daily basis including, but not limited to, superb communication, process improvement, data analysis, and project management. You will be successful I this role if you lead with empathy as you identify areas of inefficiency in the sales process and implement solutions. The ideal candidate will be passionate about solving problems, optimizing processes and interested in working in a rapidly growing SaaS/Fintech company.

Make your impact within a rapidly growing Fintech Company

Proactively identify challenges in the sales process and design solutions by collaborating with internal Stakeholders, Salesforce development teams, and other cross-functional partners
Partner with Revenue Enablement to address change management ensuring a seamless transition to new processes or updates to existing processes
Oversee projects from start to finish, ensuring all tasks are completed efficiently and on time
Be a key driver in UAT testing for Salesforce releases
Remove obstacles from the sales floor by providing daily support for process or dealdesk related issues
Build SFDC dashboards and run basic analyses to help surface gaps in performance and efficiency

We’d love to chat if you have:

3+ years of Sales Operations or sales support experience
Salesforce Admin certification
Proficient in Excel (v-lookups, pivot tables, chart building)
High attention to detail, curious and resourceful
Strong communication and presentation skills
Understand process optimization
Cross-functional project management
Not satisfied with the status quo
Self-starter and a problem-solver
Leads with empathy

Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones

Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle

$92,000—$110,900 USD

Zone 2- CA (Non San Francisco Bay Area), Austin TX, Massachusetts

$82,800—$99,800 USD

Zone 3 -Utah (includes Utah office), Houston TX (office), Florida, North Carolina

$78,200—$94,300 USD

What’s in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
HSA & FSA accounts
Life Insurance, Long & Short-term disability coverage
Employee Assistance Program (EAP)
11+ Observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & Fitness initiatives
Employee recognition and referral programs
And much more

Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer that values diversity and inclusion. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Average salary estimate

$94550 / YEARLY (est.)

min

max

$78200K

$110900K

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What You Should Know About Sales Operations Analyst, BILL

BILL is on the lookout for a passionate Sales Operations Analyst ready to make an impact in the world of financial automation. At BILL, we believe in empowering businesses to thrive by streamlining outdated financial processes with innovative tools. As a Sales Operations Analyst, you’ll work closely with a dedicated team to tackle day-to-day challenges and optimize the sales process. Reporting to the Sales Operations Manager, your mission will be to enhance the efficiency of our DealDesk processes while ensuring the integrity of our CRM data. A friendly collaboration with cross-functional teams like Product, Customer Experience, and Enablement will be your daily game, as you bring a fresh perspective to solving problems and implementing effective solutions. With your keen eye for detail, superb communication skills, and a passion for process improvement, you’ll help build dashboards and uncover gaps in performance that will drive our success. Your role will also involve overseeing projects from initiation to completion, ensuring everything runs smoothly. It’s not just about what you can achieve – we value empathy as you navigate the complexities of our teams and processes. If you have experience in sales operations and are eager to contribute to our mission of redefining financial automation, we want to hear from you! Join us at BILL, where your unique abilities will shine, and together, we’ll empower businesses to focus on what truly matters.

Frequently Asked Questions (FAQs) for Sales Operations Analyst Role at BILL

What are the responsibilities of a Sales Operations Analyst at BILL?

As a Sales Operations Analyst at BILL, you will focus on streamlining and optimizing the DealDesk processes while maintaining data integrity within our CRM. This includes collaborating with cross-functional teams and providing solutions to enhance the sales process. You’ll oversee projects, provide support to the sales floor, and create SFDC dashboards to analyze performance gaps.