Bilingual Booking Specialist

Job Summary

A company is looking for a Bookings Specialist who will serve as the initial point of contact for patients seeking mental health care.

Key Responsibilities

• Connect with patients to match them with the appropriate provider
• Guide clients through the intake and onboarding process, ensuring a smooth experience
• Manage scheduling, cancellations, and follow-ups to optimize patient access to care

Required Qualifications

• Bilingual in Spanish
• 1-2 years of experience in medical, mental health, or customer-facing scheduling
• Goal-oriented and motivated with a focus on efficiency
• Highly organized and able to thrive in a fast-paced environment
• Understanding of HIPAA regulations and commitment to patient privacy