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Banker (Teller)

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.


With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.


As a Banker for Banner Bank you will provide an excellent experience for clients acting as the face of the Bank and process transactions accurately and efficiently. Assist clients in achieving their financial goals by actively referring Bank products/services and sell Bank products and services via in-person and telephone conversations. You’ll maintain a high level of personal reliability and punctuality and work effectively as a team contributor on all assignments.


What you'll need
  • 3 or more months of job-related experience including cash handling, client service and sales required
  • Previous Teller experience preferred
  • Strong organizational skills; basic skills in math, negotiation, and problem solving
  • Effective verbal and written communication skills; proper phone and email etiquette
  • Good interpersonal and relationship building skills; excellent customer service skills
  • NOTE: higher levels of experience may be considered for a higher-level role in the same job.


Our Process
  • Complete a simple application and answer a few questions
  • Take a quick assessment that gives us a little more insight on your work style
  • Have a phone interview with the manager or recruiter
  • Have an on-site interview with the manager and another key member or two of the team
  • Get an offer if it’s the right fit for you and Banner
  • Start working after a background check and kick-off an amazing career


Compensation and Benefits
  • Targeted starting hourly range (based on experience): $18+/hour
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement
  • Get more information at: Employee Benefits | Banner Bank


$18 - $24.90 an hour

Please take time to review Banner Bank's Consent & Privacy notice before applying.


Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.


Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Banner Bank Glassdoor Company Review
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CEO of Banner Bank
Banner Bank CEO photo
Mark J. Grescovich
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Average salary estimate

$44616 / YEARLY (est.)
min
max
$37440K
$51792K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Banker (Teller), Banner Bank

At Banner Bank, we're looking for a dedicated Banker (Teller) to join our team on Mercer Island, Washington! With over 130 years of commitment to our core values—listening, learning, and helping—we pride ourselves on providing exceptional experiences for our clients. As a Banker at Banner Bank, you'll play a crucial role as the face of our financial institution, processing transactions with accuracy and efficiency. You'll assist clients in achieving their financial milestones by actively referring them to our array of banking products and services, both in-person and over the phone. We value punctuality and reliability, and as a team player, you'll contribute positively to our collaborative environment. To succeed in this role, you'll need some prior experience with cash handling, client service, and sales, alongside strong communication skills and a knack for building customer relationships. We prioritize employee volunteerism and are proud of our substantial contributions to local community organizations. We're not just offering a job; this is an opportunity to start a fulfilling career with competitive hourly pay of $18 to $24.90, along with fabulous benefits like medical coverage, paid vacation, and a generous 401k match. If you're ready to make a genuine impact while growing in a trusted bank, we want to hear from you!

Frequently Asked Questions (FAQs) for Banker (Teller) Role at Banner Bank
What does a Banker (Teller) do at Banner Bank?

As a Banker (Teller) at Banner Bank, you will be responsible for processing transactions, managing cash, and providing excellent customer service. You'll interact with clients, helping them with their banking needs and promoting relevant banking products and services.

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What qualifications are needed for the Banker (Teller) position at Banner Bank?

To qualify for the Banker (Teller) position at Banner Bank, you should have at least three months of relevant experience in cash handling, client service, and sales. Previous teller experience is preferred, along with strong organizational and communication skills.

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How much does a Banker (Teller) earn at Banner Bank?

The starting hourly wage for a Banker (Teller) at Banner Bank is influenced by experience, ranging from $18 to $24.90 per hour, along with comprehensive benefits including medical, dental, and a 401k match.

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What career growth opportunities exist for Bankers (Tellers) at Banner Bank?

Bankers (Tellers) at Banner Bank have the potential for career advancement as higher levels of experience may qualify for more senior roles. Continuous training and growth support employees in their career journey within the bank.

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What is the application process for the Banker (Teller) position at Banner Bank?

To apply for the Banker (Teller) position at Banner Bank, you will need to complete a straightforward application, take an assessment, and participate in a phone and on-site interview. If successful, you will receive an offer after a background check.

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Is Banner Bank an Equal Opportunity Employer?

Yes, Banner Bank is committed to diversity in the workplace and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of various demographics.

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What benefits does Banner Bank offer to its employees?

Banner Bank offers a range of benefits, including paid vacation, sick leave, and 11 company holidays, along with medical, dental, vision coverage, tuition reimbursement, and a 401k with up to 4% matching.

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Common Interview Questions for Banker (Teller)
Can you tell us about your previous experience with cash handling?

Describe specific situations where you've successfully managed cash transactions, highlighting your attention to detail and ability to remain trustworthy while handling money.

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How would you handle a difficult customer at the bank?

Explain the steps you would take to manage the situation, such as listening to the customer's concerns, acknowledging their feelings, and working to find a resolution that addresses their needs.

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What techniques do you use to promote bank products and services to clients?

Share your approach to effectively communicating the benefits of banking products, emphasizing active listening and tailoring your pitch to meet each client's specific needs.

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How do you prioritize your tasks during busy hours at the bank?

Discuss your strategies for time management and multitasking, such as assessing immediate customer needs and using downtime efficiently to complete other responsibilities.

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Describe a time when you made an error in a transaction. How did you resolve it?

Discuss the specific error you made, the steps you took to rectify the situation promptly, and the measures you implemented to prevent a recurrence, emphasizing your problem-solving skills.

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What do you consider to be excellent customer service?

Define excellent customer service in banking as understanding clients' needs, providing timely assistance, and following up to ensure satisfaction, using examples from prior experience.

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How familiar are you with the products and services offered at Banner Bank?

Talk about specific Banner Bank products you are aware of and express your willingness to learn more about the full range of services to better assist clients in your role as a Banker.

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Why do you want to work as a Banker (Teller) at Banner Bank?

Share genuine reasons for your desire to work at Banner Bank, perhaps highlighting its strong reputation, commitment to community service, or alignment with your career aspirations in the banking industry.

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How do you ensure compliance with banking regulations in your role?

Discuss understanding and following bank policies and federal regulations, emphasizing the importance of accuracy and integrity in handling banking transactions.

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What motivates you in a customer service position?

Share personal qualities or motivations, such as a desire to help people achieve their financial goals and the satisfaction you derive from providing stellar service to customers.

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Banner Bank is a dynamic full-service financial institution, operating safely and profitably within a framework of shared integrity. Working as a team, we will deliver superior products and services to our valued clients. We will emphasize strong ...

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Full-time, on-site
DATE POSTED
November 29, 2024

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