Account Director - Temporary Contract (f/m/d)

As an Account Director at Awin, you'll be responsible for building senior relationships with key client stakeholders, managing both mid-tier clients and guiding a team of 17 professionals in the UK Account Management Department. You will also play a major role in strategizing for client growth, negotiating commercial contracts, and driving department initiatives. There’s ample opportunity to collaborate with your team on various projects aimed at enhancing our service delivery and client satisfaction.

To excel as an Account Director at Awin, candidates should possess at least 5 years of management experience, strong negotiating skills, and the ability to troubleshoot high-level client issues. Excellent communication and presentation abilities are crucial, and in-depth knowledge of affiliate marketing is a must. Being able to develop strategies collaboratively and independently will also be key to thriving in this role.

Yes! The Account Director position at Awin offers great flexibility, allowing remote working. They provide a monthly allowance to help cover part of your running costs and support you in setting up your remote workspace. Awin embraces a flexible work culture that fosters work-life balance, ensuring you can thrive both personally and professionally.

The Account Director position at Awin is a temporary contract lasting 11 months. This role provides a unique opportunity to impact the team and clients significantly during this period, driving initiatives and fostering relationships that will drive the department forward.

Awin places a strong emphasis on employee development, offering a comprehensive training suite known as the Awin Academy. This program covers a wide range of professional and personal skills, ensuring you have the tools you need to grow in your role. Continuous personal development is a priority at Awin, and they support team members through various learning opportunities throughout their careers.

At Awin, you can expect a dynamic, social, and inclusive work environment. The company embraces diversity and actively hires team members from various backgrounds and experiences. Awin has cultivated a robust virtual culture that includes social activities and a supportive community, ensuring that even in a remote setting, you feel connected and engaged.

To apply for the Account Director position at Awin, simply submit your application through their official channels. If you require assistance at any point during the application or interview process, Awin is more than willing to provide support. They are committed to ensuring every candidate feels welcomed and valued throughout their journey with the company.

When answering this question, highlight your relevant experience showcasing your achievements in account management roles. Mention any specific strategies you implemented that led to client satisfaction or revenue growth, and explain how you navigated challenges to demonstrate your problem-solving skills.

Provide examples of how you successfully managed difficult client situations in the past. Emphasize your communication skills, ability to empathize, and how you focused on finding solutions that aligned with both the client's needs and your company's objectives.

Your response should reflect a leadership style that promotes teamwork and collaborative growth. Discuss how you empower your team members by providing guidance while allowing them to take ownership of their tasks. Sharing specific examples will strengthen your answer.

Talk about how you build trust and rapport with clients through active listening, regular communication, and personalized service. Discuss proactive approaches you use to identify client needs and how you make them feel valued as partners.

Explain your time management strategies, such as creating to-do lists, utilizing project management tools, or scheduling regular check-ins with clients. It'll be helpful to share a scenario where your prioritization significantly impacted client satisfaction.

Emphasize how you utilize data analytics to inform account strategies, track performance, and make data-driven decisions. Give examples of how you've used insights from data to positively change account management processes.

Discuss specific methods for coaching and mentoring your team. Mention how regular feedback sessions, skill development opportunities, and setting clear objectives can enhance team performance and morale.

Show that you’ve researched Awin's dedication to diversity, inclusion, and their unique culture. Highlight any specific initiatives or values that resonate with you and how you see yourself contributing to their aims.

Mention resources such as industry publications, online forums, and networking events you leverage to keep informed. Sharing your proactive approach to continuous learning will demonstrate your commitment to your profession.

Tailor your answer to showcase your genuine interest in Awin’s mission and values. Connect your career goals with the opportunities this role offers and your excitement to contribute to their success through strategic account management.