Director of Account Management

Who We Are: 

We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.  

We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence. 

LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential. 

LINQ’s Values: 

• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. 

• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. 

• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. 

• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. 

About The Position:

As a Sales Director at LINQ, you will lead and coach a team of sales professionals who are responsible for formulating and executing a sales strategy within assigned territories, driving revenue growth by executing on their sales strategy, and retaining and growing revenue in their assigned space. This role is the main face of the LINQ organization in your region and thus must show up every day ready to delight our clients and motivate our employees. We are looking for a customer-centric and experienced leader who has superb verbal and written communication skills and is comfortable defining new innovative processes with complex technical products. To succeed, you must demonstrate strong leadership skills, an in-depth understanding of enterprise K-12 sales methodologies, and the ability to foster a high-performing sales team. 

What You’ll Be Doing:   

Strategy & Execution 

-Develop and implement the overall Sales strategy in coordination with LINQ senior leadership and advise on potential opportunities and risks 

-Effectively organize the team’s territories to ensure optimal coverage 

-Design and implement processes and standard operating procedures to help the team reach and exceed annual growth targets 

-Serve as executive sponsor for key clients, developing a trusted advisor relationship and understanding their strategies and KPIs 

-Develop and maintain high levels of engagement and communication, conduct routine performance reporting, strategic planning, and executive business reviews 

-Maintain in-depth knowledge of school districts and high visibility with them, demonstrating quality contact with senior-level district stakeholders

People Leadership

-Hire, coach, and develop a team of sales professionals focused on working with public school districts 

-Teach and reinforceLINQ sales methodology to advance needed sales skills  

-Coach sales professionals at multiple levels how to design a sales strategy and drive revenue growth 

-Model how to properly lead client facing meetings 

-Manage day-to-day operations of the sales team including maintaining an accurate forecast, managing escalations from direct reports, ensuring the delivery and documentation of high-quality engagements throughout the customer lifecycle, and facilitating weekly one-on-one and team meetings 

Operations

-Create and maintain an updated forecast to predict future business performance  

-Collaborate with cross-functional teams to ensure we constantly deliver value to our customers 

-Ensure all activities are accurately recorded in Salesforce 

-Participate in relevant industry forums and establish a reputation and network within the wider education technology industry 

-Track and analyze upsell activities to understand and capitalize on performance 

-Deliver regular reports to leadership on territory health 

What We Are Looking For:

-7+ years of quota-exceeding performance selling or managing SaaS solutions, preferably in the EdTech space 

-3+ years of experience managing at least 1 direct report (preferably in a B2B industry)- this includes hiring, performance management, and talent development. 

-At least 2+ years of experience designing and implementing strategic plans to successfully reach business targets 

-At least 2+ years of experience utilizingtools such as Salesforce, Gong, and Microsoft Office 

-Consultative and solution-oriented sales mindset 

-Ability to deliver results, work within a “team first” environment and operate with an entrepreneurial spirit- You are the CEO of your team/territory. 

-Proven track record in meeting or exceeding performance goals  

-Excellent written/verbal communication and presentation skills with demonstrable ability to understand our programs and deliver successful presentations to decision-makers 

-Detail-oriented with the ability to learn quickly and manage multiple relationships while setting priorities and remaining organized  

-Excellent negotiation and leadership skills 

-Has a growth mindset and thrives in a culture of coaching, feedback, and encourages self-reflection and personal development 

-Excellent organizational skills and attention to details, including ability to document customer interactions 

-Strong presentation skills for both remote and onsite customer interaction 

Ability to travel 50%+ 

Total Rewards:

Remote working environment

Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)

One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)

Company Bonus Plan or Target Sales Commission Plan

Flexible Open Paid Time Off Plan

Paid Parental Leave Policy

10 paid holidays

16 hours of paid volunteer time

Blue Cross Blue Shield benefit network (medical/dental/vision)

Low-deductible PPO option or HDHP option with employer contributed HSA

Dental with child orthodontia

100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance

Health and wellness benefits including gym and Headspace reimbursement

Professional development opportunities

EOE Statement/Accommodation Notice:

LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com.  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com.  This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.