Job details

Mortgage Inside Sales Representative (Outbound Call Center) - Work From Home

AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence.

Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they’re celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers.

At AmeriSave, we're one team with one shared dream - to be the best. Let’s redefine excellence together!

What We're Looking For:

AmeriSave Mortgage Corporation is currently hiring Client Support Specialists to work in our outbound call center where you will be the first point of contact for our consumers and will transfer warm leads to our team of licensed Loan Officers. In this role, you can make an immediate impact on the growth and success of our business by building rapport quickly and creating an exceptional customer experience from the first interaction. Successful team members will then have the chance to sky rocket their careers towards becoming Licensed Mortgage Loan Officers.

This is a full time (40 hrs/week) remote position. The shift schedules are Monday - Friday with rotating weekends and hours are either 8am - 5pm EST, 11am - 8pm EST or 12pm - 9pm EST.

What You'll Do:

Manage a high volume of calls with existing or potential homeowners who have shown interest in either in refinancing or purchasing a home.
Pre-screen potential borrowers by confirming basic information, completing a soft credit pull and asking pre-qualifying questions
Establish and maintain a friendly rapport with customers and overcome objections by understanding their goals and interests
Transfer qualified warm leads to the licensed Loan Officers
Set appointments with consumers for the Loan Officers
Deliver exceptional customer service to potential and existing customers

What You'll Need:

Inside or field sales experience required
Previous sales experience with a bonus component is a plus
Call center experience (inbound/outbound) strongly preferred
Telesales experience preferred
Previous collection, banking, financial services, or mortgage experience a plus
Must be high-energy and have a positive attitude
Must be articulate and able to quickly develop rapport with customers over the phone
Excellent customer service, written and verbal communication skills
Ability to work well under pressure and manage high volume of calls
Ability to counter customer objections
Must be independent, self-motivated and organized

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. **

Compensation:

The hourly rate for this position is $16.50 per hour (or greater only if your state of residency requires so) plus bonus per pay period based upon individual performance. Target annual compensation for this position is $34,000 to $55,000.

Benefits:

· 401(k)

· Dental insurance

· Disability insurance

· Employee discounts

· Health insurance

· Life insurance

· Paid time off

· 12 paid holidays per year

· Paid training

· Referral program

· Vision insurance

Supplemental pay types:

· Bonus

· Referral bonuses

The deadline to apply is 12/23/24

AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Consumer Privacy Act Disclosure Acknowledgment

Employment Applicants, New Hires, and Employees Residing in California

AmeriSave Mortgage Corporation’s Privacy Policy Statement (“Policy”) can be reviewed here: www.amerisave.com/privacy-policy

AmeriSave Mortgage Corporation’s California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: https://www.amerisave.com/ccpa-recruitment-disclosure/

When AmeriSave’s Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.

Average salary estimate

$44500 / YEARLY (est.)

min

max

$34000K

$55000K

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What You Should Know About Mortgage Inside Sales Representative (Outbound Call Center) - Work From Home, AmeriSave Mortgage Corp.

Are you ready to jumpstart a thriving career with AmeriSave Mortgage as a Mortgage Inside Sales Representative? As one of the country’s top-rated online mortgage lenders, we believe in excellence. Here, every team member plays a vital role in our mission to provide responsible home lending solutions. In this exciting work-from-home position, you’ll be the first touchpoint for customers eager to refinance or buy their dream homes. With your high-energy approach and knack for building rapport, you will make a significant impact by pre-screening leads and transferring qualified prospects to our licensed Loan Officers. This is not just a job; it’s an opportunity to grow and evolve into a licensed Mortgage Loan Officer as you excel in your role. Your day will consist of managing a dynamic call environment, overcoming objections with charm, and setting appointments—all while contributing to a collaborative remote team culture. Structured shifts Monday through Friday, with rotating weekends, ensure flexibility while maintaining work-life balance. Bring your sales experience, articulate communication skills, and positive attitude to AmeriSave, where your contributions are celebrated, and your success propels ours. Let’s redefine excellence together with a career that promises growth and engagement!

Frequently Asked Questions (FAQs) for Mortgage Inside Sales Representative (Outbound Call Center) - Work From Home Role at AmeriSave Mortgage Corp.

What does a Mortgage Inside Sales Representative do at AmeriSave Mortgage?

A Mortgage Inside Sales Representative at AmeriSave Mortgage plays a crucial role in our outbound call center. This position involves managing a high volume of calls, pre-screening potential homeowners who are looking to refinance or purchase a home, establishing rapport with customers, and transferring qualified leads to our licensed Loan Officers. The emphasis is on delivering exceptional customer service and promoting a seamless experience for those interested in mortgage solutions.