Lot Attendant/Shuttle Driver

As a Lot Attendant/Shuttle Driver at Norris Honda, you will be responsible for overseeing the maintenance and organization of the dealership's vehicle fleet. This includes inspecting vehicles, managing vehicle keys, assisting with cleaning, and providing safe transportation for customers to and from the dealership.

To qualify for the Lot Attendant/Shuttle Driver position at Norris Honda, candidates must be at least 18 years old, possess a valid driver's license, have a clean driving record, and be insurable by our insurance provider. A passion for cars and customer service is beneficial.

The work schedule for the Lot Attendant/Shuttle Driver position at Norris Honda is Monday through Friday from 8 am to 5 pm. This allows for a consistent work-life balance while engaging in a rewarding job.

Norris Honda offers a comprehensive benefits package for the Lot Attendant/Shuttle Driver role, including medical, dental, vision, and life insurance after 30 days of employment, a 401(k) plan with company contributions, paid time off, and a tuition reimbursement program.

While prior experience in a similar role can be beneficial, it's not strictly necessary to apply for the Lot Attendant/Shuttle Driver position at Norris Honda. A reliable attitude and willingness to learn are essential!

As a Lot Attendant/Shuttle Driver, candidates should be prepared for physical demands such as standing, walking, reaching, and lifting up to 50 pounds. Regular communication and assisting in vehicle cleaning will also be part of daily responsibilities.

Norris Honda is dedicated to creating an inclusive work environment. We welcome applicants from diverse backgrounds and are committed to equal opportunity, ensuring all employees and applicants with disabilities have reasonable accommodations to perform their jobs.

It's crucial to adhere to traffic rules and regulations, perform thorough checks of vehicles before driving, and maintain constant communication with customers to ensure their safety and satisfaction at all times.

Providing excellent customer service involves listening to customers' needs, being patient, and going the extra mile. Sharing a specific experience where you helped a customer effectively will showcase your skills well.

To keep the lot organized, I would adopt a systematic approach to vehicle placement, regularly check for clean and clear pathways, and maintain an accurate inventory of keys to ensure accountability and ease of access.

Listening to the customer's concerns is key. Acknowledge their issue, empathize, and communicate the steps you can take to resolve the problem. Keeping a calm demeanor will help de-escalate the situation.

Essential skills include strong organizational abilities, excellent communication skills, a customer-oriented attitude, and the capacity to manage physical demands while being safety-conscious at all times.

Express your enthusiasm for the automotive industry and desire to work with a company known for its commitment to customer satisfaction and employee support. Aligning your values with those of Norris Honda will strengthen your response.

Prioritizing tasks effectively is about assessing urgency and importance. I'd focus first on customer requests and safety checks, followed by routine maintenance responsibilities, ensuring no vital tasks go overlooked.

I would promptly document the damage, inform my supervisor, and ensure the vehicle is secured to prevent any further issues. Transparency and accountability are essential in such situations.

Staying motivated involves setting daily goals, reminding myself of the importance of my role in customer service, and keeping a positive attitude. Listening to music while working, if permitted, can also be beneficial.

My approach to teamwork involves open communication and collaboration. I believe that helping each other and sharing responsibilities contribute greatly to the overall success of the dealership and the service we provide to customers.