Sales Support Representative (Philippines)

The Sales Support Representative at our energy company plays a vital role in administrative support for the sales team, managing CRM data, tracking leads, and handling customer inquiries.

Candidates for the Sales Support Representative position should have strong organizational skills, experience with CRM systems, and excellent communication abilities to thrive in our dynamic environment.

Yes, the Sales Support Representative position is fully remote, allowing for flexibility and work-life balance while collaborating with a diverse team.

The salary range for a Sales Support Representative at our energy company is between $1,500 and $1,800 per month, depending on experience and qualifications.

The working hours for the Sales Support Representative role are Monday to Friday, from 9:00 am to 5:00 pm PST, ensuring a consistent schedule.

Primary responsibilities include managing leads and customer data, preparing project quotes, processing sales orders, and maintaining records to support the sales process.

The Sales Support Representative collaborates closely with BD Sales Representatives, Project Coordinators, and customers to streamline project planning and support sales operations effectively.

It's important to discuss specific CRM systems you've used in previous roles, focusing on how you managed data entries, followed up on leads, and generated reports effectively.

When answering this question, highlight your communication skills and provide examples of how you've effectively addressed customer concerns to ensure satisfaction.

Focus on explaining your organizational skills and how you prioritized tasks to ensure that all orders were processed accurately and on time.

Share specific techniques or tools you utilize for keeping track of leads, including setting reminders and using CRM features to ensure no lead goes unnoticed.

Emphasize your attention to detail and process for gathering necessary project specifications to ensure all quotes meet the requirements of prospective customers.

Discuss the potential challenges, such as managing tight deadlines or handling difficult customer interactions, and how you would approach them positively.

Highlight your methods for keeping organized records, whether through digital tools or systematic filing to ensure that everything is easily retrievable and up-to-date.

Provide a specific example that showcases your teamwork, communication skills, and how your collaboration led to successful outcomes for projects.

Discuss your preferred communication tools and practices that help maintain clear and timely communication between all relevant parties involved in sales.

Articulate your passion for energy solutions, your alignment with the company's values, and your excitement about contributing to its mission in the sales support role.