Partnerships Manager

About Siena

Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.

If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI.

Some of our values

We're not big on corporate-speak, but here's what matters to us:

• Curiosity and creativity: You always seek new knowledge, ask questions, and explore different perspectives to deepen your understanding.

• Customer empathy: You are driven by our customers’ success. You see needs they can’t articulate.

• Resilience: You bounce back from setbacks, adapt to change, and thrive in the face of challenges.

• Ownership and autonomy: When things break, you fix first, explain later.

• Relationships: You create bonds with your colleagues - building trust and sharing success.

• Craft and speed: You balance vision with pragmatism. Your standards pull everyone higher.

• Open and direct: You share and receive feedback. You are open about what’s working and what not.

About the role:

As Siena AI’s first Partnerships Manager, you'll drive strategic collaboration that amplifies our growth. You will implement, scale and optimise our partnership program, aligning it with company goals while boosting ARR through marketing initiatives with BPOs, key agency and technology partners.

Why Siena needs you:

• Lead partnership strategy: Create and execute Siena AI's partnership program, focusing on increasing revenue through strategic marketing with BPOs, agencies, and tech partners.

• Build and nurture relationships: Develop strong, long-term partnerships. Manage the entire process from finding leads to closing deals, always aiming for the best return on investment.

• Drive business growth through partnerships: Work closely with Sales, Marketing, and Product teams to integrate partner products and create joint marketing efforts.

• Educate on AI in customer experience: Create engaging content like case studies, presentations, and webinars to showcase how Siena's AI improves customer experience.

• Represent Siena at events: Be the face of Siena at industry events, both in-person and online. Help increase brand awareness and reputation.

• Improve strategies with data: Use metrics and reports to make informed decisions and continually refine our partnership approach.

• Expand into new markets: Identify opportunities to grow Siena's business in new industries and regions through strategic partnerships.

Join the team if you:

• Have 5+ years experience working with strategic tech/ecommerce partners and building GTM relationships with revenue accountability

• Proven track record of exceeding partner/channel and alliance revenue targets

• Deep knowledge of the martech landscape, including current innovations and industry-leading strategies

• Exceptional interpersonal skills, with a talent for clear communication, persuasive negotiation, and fostering strong professional connections

• Analytical mindset with the capacity to interpret market insights and make strategic choices based on data

• Proven track record in management roles, showcasing ability to cultivate talent and create a positive, high-achieving team environment

• Comfortable with frequent travel (up to 30% of work time) to attend industry events, conferences, and in-person partner meetings

Impress us even further:

• You're able to build partnership projects and analyse their results by leveraging marketing and analytics tools (Zapier, HubSpot, Google Analytics, UTM builder etc.)

• You're immersed in the CX space

Why Join Us

We're a startup. We can't offer you fancy offices or extra perks. But here's what we can offer:

• Real impact. Your work will directly shape our product and company.

• A seat at the table. In a small team, every voice matters. Yours will be heard.

• Freedom to work your way. Home, coffee shop, moon base - if you're productive, we're happy.

• Top pay. Competitive salary and an opportunity for equity or stock grants.

• Time off when you need it. Take at least 15 days. More if you need it.

• Budget to keep learning. Because if you're not growing, we're not growing.

• The chance to build something from the ground up. This is the time when what you do has the biggest impact.

• Problems worth solving. We're reshaping how work gets done.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.