Join the Jump Go-To-Market Talent Pool

Joining Jump's Go-To-Market Talent Pool is an exciting opportunity for those looking to make a significant impact in the sports tech field. The chance to be part of a team that is passionate about enhancing the fan experience and reshaping the industry is both fulfilling and dynamic. You'll be connecting with like-minded individuals and may be selected for future roles aligned with your skills and interests!

Candidates interested in Jump's Talent Pool should possess essential skills such as a strong desire to learn, tenacity in facing challenges, empathy towards diverse perspectives, and a customer-centric mindset. If you’re passionate about innovation and utilizing technology to enhance experiences, you’ll thrive in our team-oriented culture.

Jump's work environment is shaped by core values that include trust, authenticity, empathy, and innovation. We foster a space that encourages our team members to show up as their true selves, collaborate creatively, and push beyond conventional limits while maintaining a customer-first approach in everything we do.

At Jump, customer engagement and success are paramount. We focus on understanding customer needs deeply and strive to exceed their expectations. Our talent pool members play a vital role in driving meaningful connections and creating exceptional experiences that resonate with fans and teams alike.

Being part of a remote-first team at Jump means enjoying flexible working conditions that focus on results rather than location. It allows you to collaborate without geographical boundaries, bringing diverse insights into our projects while maintaining a healthy work-life balance.

Jump was co-founded by notable figures such as Marc Lore and Alex Rodriguez, who inspire the company with their pioneering vision and commitment to improving the fan experience in sports. Their leadership drives Jump’s mission to foster real relationships and innovate through cutting-edge technology.

Working at Jump as a product manager or designer means you will directly influence how fans interact with sports teams and venues through technology. You’ll be part of a dynamic environment where your contributions can lead to innovative solutions that enhance real-life experiences, career growth, and the overall success of your team.

When answering this question, reflect on a specific project where you faced significant challenges. Highlight how you identified the issues, your thought process in solving them, and the eventual outcome. Emphasize your problem-solving skills and ability to learn from setbacks.

Discuss various methods such as user interviews, surveys, and feedback analysis. Explain how you prioritize customer insights to shape product features, ensuring that you build solutions that truly meet their needs and enhance their overall experience.

It's important to show your capability to navigate team dynamics. Share an example of a conflict situation and how you facilitated open communication, listened to different perspectives, and worked towards a collaborative solution that strengthened the team.

Emphasize that empathy is crucial for understanding user pain points and experiences. Illustrate how considering diverse user perspectives informs your development process, ultimately leading to products that resonate deeply with end-users.

Choose a project that highlights your innovative thinking. Discuss specific steps you took to leverage new technologies or approaches, the challenges faced, and how your innovative solutions led to a successful outcome. Make sure to link it back to fan experiences if possible.

Explain your process for prioritizing product features, whether through frameworks like MoSCoW or RICE. Share how you balance customer feedback with business goals to ensure the most valuable features are delivered first.

Show your familiarity with agile practices such as scrum or kanban. Discuss how these methodologies help improve team collaboration and product efficiency, and provide an example of a project where you successfully implemented agile principles.

Talk about different metrics you track, such as user engagement, customer feedback, or sales data. Specify how these metrics help you assess a product's performance and iterate for continuous improvement based on user responses.

Discuss how you advocate for understanding customer needs, instilling customer feedback loops in your team’s workflow, and creating an environment where everyone is informed about user experiences and expectations to drive decisions.

Share your strategies for continuous learning, such as attending industry conferences, following relevant publications, or participating in professional networks. Highlight the importance of staying informed about technological trends and best practices in product management and design.