Account Specialist Meta

As an Account Specialist Meta at Adtucon, you will be responsible for analyzing client needs, formulating commercial offers, managing the entire sales cycle, ensuring customer satisfaction, and conducting market follow-ups. You'll also share valuable insights with the sales team regarding market developments and client progress.

To qualify for the Account Specialist Meta role at Adtucon, you should have at least four years of experience in a similar role, familiarity with client package management, and knowledge in paid advertising, especially using platforms like META, Google, and TikTok. Proficiency in English and a strong understanding of relevant tools like Google Analytics and Meta Business Manager are also essential.

While it’s not mandatory, previous experience in project management, especially in people or large scale projects, can be a significant asset for the Account Specialist Meta position at Adtucon. Such experience can enhance your ability to manage client relationships and project deliveries effectively.

At Adtucon, we prioritize career progression. As an Account Specialist Meta, you will not only have the opportunity to excel in your immediate role but also to develop your skills further with potential advancement in the company. Our supportive environment encourages professional development and autonomy in shaping your career path.

Adtucon offers a hybrid work setup and a spacious office located in the heart of Caserta. You'll enjoy a collaborative environment that promotes team events, office snacks, and creative freedom, allowing you to thrive while balancing your personal and professional life.

Adtucon values diversity and fosters an inclusive work environment. We believe that uniqueness enriches our organization and actively promote equality across various dimensions, including gender, race, and more. Our selection process emphasizes professional experience and talent without discrimination.

Adtucon is guided by a commitment to innovation, environmental responsibility, and social impact. We believe in creating positive change not only in our business practices but also in our community, thus, our team members are expected to align with these core values when they take on the Account Specialist Meta role.

When answering this question, focus on a specific example where you took a lead role from initial contact to closing the sale. Highlight your understanding of the client’s needs, how you tailored your approach, and what strategies you employed to ensure satisfaction. Metrics such as increased revenue or client retention can strengthen your response.

Showcase your time management and organizational skills. Discuss techniques you use such as maintaining a prioritization matrix, regular communication with clients about their evolving needs, and utilizing CRM tools to track and manage multiple accounts effectively.

It's important to demonstrate empathy and excellent communication skills. Share how you actively listen to a client's concerns, examine those issues from their perspective, and aim to build trust through transparent responses and prompt follow-ups, ultimately focusing on solutions.

Discuss the campaigns you have managed on these platforms, sharing insights into the type of advertising credentials you possess. Include specific results such as increased click-through rates, conversion rates, or any relevant metrics that highlight your effectiveness with these tools.

Emphasize the importance of teamwork in formulating strategic offers. Share an example of a successful collaboration, outlining how you both aligned your goals, shared insights, and collectively developed a marketing strategy that propelled account performance.

Illustrate your analytical mindset by explaining how data informs your decision-making. Reference tools you use, specific metrics you track such as ROI or customer lifetime value, and how you adjust your strategies based on those insights to enhance account performance.

Discuss your proactive communication strategies and how you set clear, achievable benchmarks with clients from the start. Share a specific instance where managing expectations positively impacted client satisfaction and project outcomes.

Talk about your methods for staying informed, whether through continuous learning, industry publications, webinars, or networking with peers. Highlight how this knowledge allows you to better serve your clients by proactively addressing changes that may impact them.

Mention specific CRM software like HubSpot or Salesforce, performance analytic tools like Google Analytics, and communication tools like Slack or Zoom. Explain how they help you streamline tasks, enhance communication, and improve account tracking, showcasing your tech-savvy nature.

Align your personal values with those of Adtucon. Discuss your commitment to sustainability, your drive to foster social change, and how you would proactively pursue these aspects within your role as an Account Specialist Meta to champion the company's mission.