Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Senior Project Manager (Account Management) image - Rise Careers
Job details

Senior Project Manager (Account Management)

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

  • Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
  • Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
  • Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
  • Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
  • Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
  • Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
  • Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
  • Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

  • 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
  • Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 
  • Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
  • ​​Create high-level presentations and be comfortable presenting to senior management. 
  • Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
  • Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
  • Able to manage multiple priorities, projects and deadlines simultaneously.
  • Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 
  • Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

MAKER LAB Glassdoor Company Review
3.7 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
MAKER LAB DE&I Review
3.67 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of MAKER LAB
MAKER LAB CEO photo
Unknown name
Approve of CEO

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Project Manager (Account Management), MAKER LAB

At Maker Lab, we're on the lookout for a passionate and experienced Senior Project Manager (Account Management) to become a key player in our dynamic marketing agency! With a focus on building decentralised, technology-led teams, you’ll collaborate closely with clients and ensure our strategies align with their goals and our internal operations. This role offers the opportunity to cultivate lasting relationships and grow existing accounts, all while working side by side with our Business Director across the APAC region. Your mission will include everything from overseeing client proposals, managing budgets, and navigating client relations to ensuring our internal teams across Finance, Operations, and Talent Acquisition are harmoniously aligned. With over 8 years of industry experience, you'll tap into your project management prowess and creative thinking as you develop compelling pitches and performance-driven strategies. This is not just any job; it’s a chance to elevate your career in account management while contributing to the sustainable growth of a forward-thinking company. If you thrive on collaboration and love the excitement of a fast-paced environment where no two days are the same, this could be the perfect fit for you. Join Maker Lab and help us redefine what marketing agencies can achieve together! We're excited to see how you can move the needle with your expertise and creativity.

Frequently Asked Questions (FAQs) for Senior Project Manager (Account Management) Role at MAKER LAB
What does a Senior Project Manager (Account Management) do at Maker Lab?

A Senior Project Manager (Account Management) at Maker Lab leads the initiative to maintain and grow client relationships. This role involves end-to-end project management responsibilities, from client outreach and proposals to budget management and account reviews. Your goal will be to enhance existing client engagements and ensure the profitability of projects, all while collaborating internally across various business functions.

Join Rise to see the full answer
What qualifications are required to become a Senior Project Manager at Maker Lab?

To qualify for the Senior Project Manager (Account Management) position at Maker Lab, candidates should have at least 8 years of relevant experience, preferably in an agency, consultancy, or in-house setting. A strong background in account management, marketing, and project management is essential, along with exceptional communication and analytical skills.

Join Rise to see the full answer
How can I prepare for an interview for the Senior Project Manager position at Maker Lab?

Preparing for an interview for the Senior Project Manager (Account Management) role at Maker Lab involves understanding their collaborative approach and familiarizing yourself with the agency's focus on decentralised teams. Be ready to discuss your past project management experiences and how you've effectively navigated client relationships while driving results.

Join Rise to see the full answer
What can I expect in terms of career growth as a Senior Project Manager at Maker Lab?

As a Senior Project Manager (Account Management) at Maker Lab, you can expect significant opportunities for career growth. The company values talent and empowers you to take initiative in your role, meaning you'll be able to showcase your skills and make a measurable impact on client accounts and overall business strategy.

Join Rise to see the full answer
What type of work environment does Maker Lab promote for Senior Project Managers?

Maker Lab fosters a collaborative and agile work environment for Senior Project Managers. Your role will involve close interaction with clients and internal teams, and you’ll be encouraged to innovate and drive operational excellence while navigating the dynamic challenges of the marketing landscape.

Join Rise to see the full answer
How important is client relationship management for the Senior Project Manager role at Maker Lab?

Client relationship management is a cornerstone of the Senior Project Manager (Account Management) role at Maker Lab. You’ll be responsible for fostering and expanding relationships with clients, ensuring their needs are met while aligning with the agency’s goals. Your success in this area directly influences project profitability and overall business growth.

Join Rise to see the full answer
What skills should a Senior Project Manager demonstrate to succeed at Maker Lab?

Success as a Senior Project Manager (Account Management) at Maker Lab hinges on having strong analytical, communication, and project management skills. You should also possess a creative mindset to handle complex projects, the ability to motivate teams, and a knack for navigating ambiguous environments to deliver results.

Join Rise to see the full answer
Common Interview Questions for Senior Project Manager (Account Management)
What methods do you use to manage client relationships as a Senior Project Manager?

When managing client relationships as a Senior Project Manager, I prioritize clear communication and regular updates. I focus on understanding their needs, setting expectations, and demonstrating the value of our services through data-driven insights and strategic proposals.

Join Rise to see the full answer
How do you handle project scope changes during a project?

I handle project scope changes by first assessing the impact on deadlines and resources. I communicate transparently with clients, seeking their input while ensuring they understand the implications. This collaborative approach helps maintain trust and alignment throughout the project.

Join Rise to see the full answer
Can you give an example of a challenging project you've managed?

Absolutely! I once managed a project with tight deadlines and evolving client requirements. To navigate the challenges, I facilitated regular check-ins with the client and my team, kept a flexible mindset, and adjusted our strategies accordingly to meet the client's changing needs while ensuring quality deliverables.

Join Rise to see the full answer
What techniques do you apply for team collaboration across departments?

For effective team collaboration, I utilize collaborative project management tools that keep everyone informed. I also encourage cross-departmental meetings to foster open communication, ensuring all team members understand their roles in the project and can contribute their expertise as needed.

Join Rise to see the full answer
How do you prioritize tasks within a project?

I prioritize tasks by assessing their urgency and importance in the context of project goals. I create a detailed project schedule and use methods like the Eisenhower Matrix to differentiate between what is vital for the project's immediate success and what can be scheduled later.

Join Rise to see the full answer
What role does analytics play in your project management approach?

Analytics plays a significant role in my approach to project management. I rely on data to evaluate project performance, identify trends, and make informed decisions. This analytical framework helps in continuously optimizing project strategies and ensuring accountability.

Join Rise to see the full answer
How would you measure the success of a project you've managed?

The success of a project can be measured through several metrics: meeting the client's objectives, staying within budget, adhering to timelines, and obtaining positive feedback from stakeholders. I also analyze whether deliverables achieved the intended impact and contributed to the client's overall goals.

Join Rise to see the full answer
What strategies do you use to create compelling proposals?

Creating compelling proposals starts with deeply understanding the client's needs. I incorporate data-driven insights, clearly outline our value proposition, and include case studies that showcase past successes. Visually appealing presentations complement the narrative, helping to engage clients effectively.

Join Rise to see the full answer
How do you manage stress during peak project times?

During peak project times, I manage stress by maintaining a structured approach and prioritizing tasks. I also practice time management techniques and ensure open communication with my team. Taking short breaks and encouraging a positive team atmosphere help us all stay focused and motivated.

Join Rise to see the full answer
What is your approach to conflict resolution within project teams?

My approach to conflict resolution involves addressing issues head-on through open dialogue. I listen to all perspectives, encourage collaboration to find common ground, and work together with the team to implement solutions that satisfy everyone involved. This promotes a healthier team dynamic.

Join Rise to see the full answer
Similar Jobs
Posted 12 days ago
Posted 4 days ago
Photo of the Rise User
Posted 9 days ago
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
Posted 5 days ago
Mission Driven
Rise from Within
Growth & Learning
Dare to be Different
Passion for Exploration
Rapid Growth
Social Impact Driven
Inclusive & Diverse
Posted yesterday
Photo of the Rise User
Posted yesterday
Photo of the Rise User
Faire Remote New York City, NY
Posted 2 days ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 25, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!