Job details

Hollister - Key Lead, Apache - job 1 of 2

Company Description

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.  

Our Values

Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements

•Schedule will vary weekly but should expect to work at least 12-16 hours per week.
•Required availability on Saturdays and Sundays as well as certain holidays.
•In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU

FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

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What You Should Know About Hollister - Key Lead, Apache, Abercrombie and Fitch Co.

As a Key Lead at Abercrombie & Fitch Co. in Byron, MN, you will play a vital role in enhancing the in-store experience for our customers. Your primary responsibilities will revolve around acting as the Floor Supervisor, where you will coach and guide Brand Reps and Stock Associates to ensure smooth operations on the sales floor. With your keen sense of product knowledge and an understanding of our brand, you’ll drive team performance and customer satisfaction. In this dynamic position, proactive thinking and attention to detail are crucial, especially as you oversee sales activities and customer engagement. You’ll thrive in a fast-paced retail environment with a flexible work schedule of approximately 12-16 hours per week, including weekends and certain holidays, especially during peak periods. With a preferred high school diploma and at least a year of retail experience, your customer focus, communication skills, and ability to adapt will be essential to your success in this role. Abercrombie & Fitch Co. values its associates and provides a range of benefits and growth opportunities, making this an exciting position for those who aspire to advance in a retail career. Join us in creating a memorable shopping experience while growing as part of a diverse and inclusive team.

Frequently Asked Questions (FAQs) for Hollister - Key Lead, Apache Role at Abercrombie and Fitch Co.

What is the role of a Key Lead at Abercrombie & Fitch Co.?

The Key Lead at Abercrombie & Fitch Co. champions the in-store experience, ensuring customers receive top-notch service. This role is vital in guiding Brand Representatives and Stock Associates, contributing to effective store operations while driving sales performance and customer satisfaction.