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Specialty Representative, Gastroenterology - Worcester, MA/Portland, ME

Company Description

This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Purpose

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

Responsibilities

Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.

  • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
  • Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required

Qualifications

Qualifications

  • Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required. 
  • Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Operates effectively in a matrix environment.
  • Offers innovative ideas and solutions to maximize business opportunities to address challenges.
  • Provides impact with ideas for the larger organization and anticipates and responds to changes.
  • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.
  • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Understands and leverages findings to develop sales strategies.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).

Key Stakeholders 

External: Physicians, Nurses, Pharmacists and others depending on brand plan. Internal: District Sales Managers, in-field team members, Brand Plan stakeholders, National Sales Managers, Business Unit Managers, Training, Customer Excellence.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialty Representative, Gastroenterology - Worcester, MA/Portland, ME, AbbVie

Are you ready to make a profound impact on healthcare? AbbVie is seeking a passionate Specialty Representative in Gastroenterology to join our team in the vibrant cities of Worcester, MA, and Portland, ME. In this field-based role, you'll be at the forefront of delivering innovative therapeutic solutions to healthcare providers and patients alike. Your primary responsibility will be to execute our brand strategy, enhance our sales performance, and foster strong relationships with your customers. We want you to thrive and exceed objectives while putting the patient at the center of your efforts. Your day-to-day activities will include developing and tailoring pre-call plans, addressing concerns and objections, and leveraging your scientific knowledge to provide valuable insights to healthcare professionals. You’ll be equipped with the tools and support needed to succeed, while continuously seeking to understand territory dynamics and customer needs. At AbbVie, our mission is to improve the lives of people with serious health issues, and as a Specialty Representative, you'll play a vital role in that journey. If you have a background in health sciences or business, solid sales experience, and a drive to innovate and lead, we would love to hear from you. Join us and be part of a culture where you can make a difference and grow professionally while upholding our core values of integrity and diversity.

Frequently Asked Questions (FAQs) for Specialty Representative, Gastroenterology - Worcester, MA/Portland, ME Role at AbbVie
What does a Specialty Representative in Gastroenterology at AbbVie do?

As a Specialty Representative in Gastroenterology at AbbVie, your main focus will be executing brand strategies, achieving sales targets, and developing strong relationships with healthcare providers. You'll actively engage with physicians and other stakeholders, perform market analysis, and deliver tailored solutions based on customer needs.

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What qualifications are needed for the Specialty Representative role at AbbVie?

Candidates for the Specialty Representative position at AbbVie typically need a bachelor's degree in health sciences or a related field. Proven success in sales, effective communication skills, and a strong understanding of the medical landscape are essential for performing well in this role.

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How does AbbVie support the professional growth of its Specialty Representatives?

AbbVie is committed to fostering professional growth through ongoing training, mentorship programs, and access to resources that enhance your skills and knowledge in sales and therapeutic areas. You'll be part of a collaborative environment that encourages innovation and career development.

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What are the key performance indicators for a Specialty Representative at AbbVie?

Key performance indicators for a Specialty Representative at AbbVie include achieving sales goals, meeting brand KPIs, successfully executing call plans, and maintaining strong customer relationships that lead to increased brand loyalty and market share.

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What territory will I cover as a Specialty Representative for AbbVie?

In this position, you'll be responsible for the Worcester, MA, and Portland, ME areas, so it's essential that you reside within a reasonable distance. You will have the opportunity to build relationships with healthcare providers within this territory and make a noticeable impact on their practices.

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What type of training does AbbVie provide for new Specialty Representatives?

AbbVie provides comprehensive training for new Specialty Representatives that covers product knowledge, sales strategies, and market dynamics. You'll also receive training on AbbVie's values and business conduct to ensure you feel confident and equipped to represent the brand.

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How does AbbVie promote diversity and inclusion in the workplace?

AbbVie actively promotes diversity and inclusion by fostering an environment that values diverse perspectives. The company implements initiatives to ensure that every employee has equal opportunities to thrive and grow, which is reflected in its commitment to hiring and supporting employees from various backgrounds.

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Common Interview Questions for Specialty Representative, Gastroenterology - Worcester, MA/Portland, ME
Can you describe a successful sales strategy you've implemented in the past?

When discussing a successful sales strategy, focus on a specific example where you assessed customer needs, set clear objectives based on SMART criteria, and tailored your approach to meet those goals. Mention how you monitored your performance and adapted your strategy based on feedback and results.

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How do you build relationships with healthcare providers?

Building relationships requires patience and genuine interest. Share techniques like personalized follow-ups, understanding the healthcare provider's challenges, and establishing repeated value through consistent communications to create trust and rapport.

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What do you know about AbbVie's core values?

Show that you understand AbbVie's core values by discussing its commitment to innovation, integrity, and transforming lives. Highlight the importance of community engagement and how you align with these values in your professional conduct.

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How do you handle objections in a sales call?

Effective objection handling involves active listening, empathizing with the customer’s concerns, providing data-driven responses, and identifying win-win solutions. Illustrate this by detailing a scenario where you successfully addressed specific objections.

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What motivates you to succeed in a sales environment?

Motivations can vary. Speak about your passion for healthcare, the gratification of helping patients, achieving personal and team goals, or the challenge of driving business success, all of which inspire you to excel in your role.

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How do you prioritize your time in a fast-paced sales role?

Effective prioritization can be demonstrated through techniques like using a planner, setting daily goals, and focusing on high-impact activities that align with your overall sales objectives and customer needs. Provide an example of how you've successfully managed a busy period.

Join Rise to see the full answer
Can you explain a time when you had to adapt your approach?

Adaptability is key in sales. Discuss a situation where you noticed changes in customer behavior or market trends and how you shifted your strategy to meet those needs, leading to effective outcomes.

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What is your approach to stay updated on industry developments?

Staying informed is crucial in the pharmaceutical industry. Mention resources such as journals, online courses, industry conferences, and networking with peers that you utilize to keep your knowledge fresh and relevant.

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Describe a time when you exceeded your sales targets.

Use the STAR approach to outline a specific example where you set ambitious goals, implemented a strategic plan, and took proactive measures that resulted in exceeding your sales goals. Highlight the impact of your actions on your team and customers.

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Why do you want to work at AbbVie as a Specialty Representative?

Share your admiration for AbbVie's commitment to healthcare innovation, the culture of integrity, and the opportunity to contribute to patient lives. Mention how your skills and values align with AbbVie’s mission and how excited you are to be part of this journey.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
November 24, 2024

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