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Property Manager I (Ridge Crest)

WinnCompanies is searching for a Property Manager I to join our team at Ridge Crest, an 84-unit residential community located in St. Louis, MO.


In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Minimum of 1 year of supervisory experience.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of LIHTC and HUD regulations.
  • Knowledge of marketing and leasing techniques.
  • NAHP – CPL, SHCM, CAM (MA - C3P) designations.
  • CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Property Manager I (Ridge Crest), WinnCompanies

WinnCompanies is on the lookout for a Property Manager I to join our amazing team at Ridge Crest, an 84-unit residential community in the heart of St. Louis, MO. If you're passionate about community management and have a knack for keeping things running smoothly, this is the perfect opportunity for you! As a Property Manager I, your role will encompass a variety of responsibilities aimed at creating a vibrant living environment for our residents. You’ll collaborate with senior management to set competitive rent levels and oversee the occupancy rates, ensuring our community is consistently thriving. Throughout your day, you’ll be managing move-ins and move-outs, processing rental applications, and maintaining accurate tenant files. Your exceptional people skills will shine through as you resolve resident issues and conflicts, making every effort to foster a great community atmosphere. You’ll also direct the maintenance team to ensure all grounds and facilities are safe and in top-notch condition. Budgeting and financial reporting will be part of your tasks too, allowing you to take ownership of the property's financial health. With opportunities for leadership and professional development, your journey with WinnCompanies will not only impact the community positively, but also propel your career forward. If you're ready to bring your experience and enthusiasm to our dedicated team, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Property Manager I (Ridge Crest) Role at WinnCompanies
What qualifications do I need to apply for the Property Manager I position at WinnCompanies?

To apply for the Property Manager I role at WinnCompanies, you need at least a high school diploma or GED, along with 1-3 years of relevant experience in property management. A minimum of 1 year in a supervisory capacity is also required. Additional qualifications such as a bachelor's degree, knowledge of HUD regulations, or experience with property management software like Yardi or RealPage can be beneficial.

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What are the main responsibilities of a Property Manager I at Ridge Crest?

As a Property Manager I at Ridge Crest, you'll manage day-to-day operations which include setting rents, maintaining occupancy, processing tenant applications, and ensuring compliance with all state and federal regulations. You’ll oversee financial reporting, manage budgets, and lead a team of staff to create a welcoming community environment.

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What benefits can I expect as a Property Manager I at WinnCompanies?

WinnCompanies offers a robust benefits package for full-time employees, including generous time off policies, a 401(k) plan with company match, comprehensive health plans, training and development opportunities, and employee discounts. These benefits are designed to support your career, health, and work-life balance.

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How does WinnCompanies support career advancement for Property Managers?

At WinnCompanies, career advancement is a priority. The company provides leadership training and a Professional Development Program (PDP) designed to engage and develop employees. This commitment to training helps Property Managers enhance their skills and grow within the organization.

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What skills are essential for success as a Property Manager I at WinnCompanies?

Success as a Property Manager I at WinnCompanies requires excellent customer service skills, outstanding communication abilities, and a keen attention to detail. Additionally, the ability to handle multiple tasks and interact effectively with diverse groups is crucial for managing the community successfully.

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What makes Ridge Crest a great place to work as a Property Manager?

Ridge Crest offers a supportive team environment and the chance to make a real impact in residents' lives. As part of the WinnCompanies family, Property Managers can expect a rewarding experience in a dynamic workplace that values teamwork, innovation, and mutual respect.

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How does the application process work for the Property Manager I role?

To apply for the Property Manager I position, you'll need to submit your resume and cover letter through the designated application channel. If selected, you can anticipate rounds of interviews that will evaluate your experience and fit for the role at WinnCompanies.

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Common Interview Questions for Property Manager I (Ridge Crest)
What experience do you have that prepares you for the Property Manager I position?

When answering this question, highlight any relevant property management experience, supervisory roles, and specific achievements that demonstrate your ability to manage a residential community effectively. Be specific about the skills you've acquired and how they relate to the responsibilities of a Property Manager I.

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How do you approach conflict resolution among residents?

For this question, provide an example of a past experience where you successfully resolved a conflict. Explain the steps you took, how you communicated with the parties involved, and the positive outcome that was achieved. Emphasize your interpersonal skills and commitment to fostering a peaceful community.

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Can you describe your experience with budgeting and financial reporting?

Share specific examples of when you've handled budgets or financial reports in your previous roles. Discuss how you tracked expenses, projected future costs, and communicated financial health to management. This showcases your ability to manage the financial aspects of property management.

Join Rise to see the full answer
What strategies do you use to ensure maximum occupancy at a property?

Discuss your marketing strategies, relationship-building efforts, and any tools or software you use to track occupancy rates. Illustrate your understanding of market trends and how to effectively engage potential residents.

Join Rise to see the full answer
How do you maintain compliance with landlord and tenant laws?

Talk about your familiarity with relevant local, state, and federal regulations, and provide examples of how you've implemented compliance measures in the past. This demonstrates your commitment to legal standards and protecting both the property and its residents.

Join Rise to see the full answer
What is your management style and how do you motivate your team?

Explain your management philosophy, focusing on communication and collaboration. Share specific examples of how you've successfully motivated staff, such as through recognition programs or regular feedback sessions.

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How do you prioritize tasks in a busy property management environment?

Share your approach to task management, possibly by explaining your use of digital tools or old-fashioned to-do lists. Illustrate your ability to evaluate and prioritize tasks based on urgency and importance, showcasing your organizational skills.

Join Rise to see the full answer
Describe a time when you improved a process or service at a property.

Provide a specific instance where you identified an area for improvement and implemented a change that led to enhanced efficiency or resident satisfaction. This illustrates your proactive mindset and dedication to continuous improvement.

Join Rise to see the full answer
What is your approach to handling maintenance requests?

Discuss your strategy for addressing maintenance issues, including communication with residents, coordination with contractors, and tracking completion times. Highlight your commitment to timely responses and quality service.

Join Rise to see the full answer
Why do you want to work as a Property Manager I at WinnCompanies?

Share your enthusiasm for the role and the company's mission, particularly focusing on the values of community and service that WinnCompanies embodies. Authenticity in your passion will resonate well during the interview.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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November 28, 2024

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