Job details

Optical Development Coach

Company Description

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Job Description

We are hiring for a Vision Center Development Coach in Indianapolis, IN

The Vision Center Development Coach plays an important role as the Subject Matter Expert for both Opticianry and Vision Center Operations. We lead trainings and help upskill associates. We will also work directly with Market and Store leadership on ways to grow the business and improve the patient's experience. VCDC's are an important part of the company’s strategy to help people See Better to Live Better.

Compensation:

Annual salary range: $60,000.00-$115,000.00

What you will do…

Partnership with Market Directors, ensuring effective communication of business objectives, Vision Center strategies, growth and development initiatives, and company change efforts in markets.
Provide training, coaching, and development to Market Directors utilizing coaching with CARE model and focusing on optical subject matter expertise, operational consistency, and excellent patient care experience.
Build commitment and help translate leadership direction into actionable plans for facilities.
Help oversee implementation of business initiatives via goal-setting exercises, creation of realistic timelines, and guidance on assignment of tasks and accountability measures.
Looks at work plans and make changes, as needed, to achieve team or work group objectives.
Establishes a relationship with the Vision Center Associate Optometrist (AOD) or Independent Optometrist (IOD).
Understand financial performance expectations, and in conjunction with the Market Director, conduct routine review of vision center financials and KPIs to ensure performance to goals and identify areas of opportunity.
Visiting to 50+ stores within your assigned territory.

During store visits:

Connect with and actively listen to VCMs and opticians to understand operational processes, challenges, and associates’ concerns.
Review and assist VCMs with compliance assessment questions and guidance.
Provide direction regarding daily operations, influence, and guide toward organizational standards, and increase performance and results.
May include store appearance, merchandise presentation and signage, seasonal transitions, accurate pricing, insurance benefits, claims management, provision of quality eyewear, patient experience, and general operational processes.
Lead training and development sessions in person and virtually.
Collaborate on goal setting, help develop action items for key associates and check in on the progress of previously assigned initiatives related to KPI performance and optical activities.
Support vision center teams in key events.
Observe best practices and celebrate success.
Ensure compliance with Company and legal policies, procedures, and regulations to include oversight of safety, operational, and quality assurance reviews, and confidentiality of patient information per HIPAA standards.

Qualifications

Certifications:

American Board of Opticianry (ABO) certification obtained within 6 months after accepting the position OR optician license/registration in states requiring licensure/registration to dispense glasses.
Experience registering and maintaining your own NPI number as required by state regulations.

Minimum Qualifications:

Minimum of 2 years of experience with optical business management (e.g., labs, retail, private practice), including financial responsibility.
2 years of experience supervising associates, including responsibility for performance management and mentoring.
Excellent communication and interpersonal skills, including the ability to build and maintain relationships with key stakeholders, and influence and provide constructive and well-positioned feedback to team members as needed.
Demonstrates sound financial management skills, including interpreting, analyzing, explaining, and training on financial data and information.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Walmart Glassdoor Company Review

3.4

Walmart DE&I Review

No rating

CEO of Walmart

Doug McMillon

Approve of CEO

Average salary estimate

$87500 / YEARLY (est.)

min

max

$60000K

$115000K

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What You Should Know About Optical Development Coach, Walmart

Join us at Walmart as an Optical Development Coach in Indianapolis, IN, where your expertise and passion for opticianry can truly make a difference! In this role, you'll be the Subject Matter Expert for the Vision Center, leading the charge to upskill associates and enhance patient experiences. Collaborating with Market Directors, you’ll ensure clear communication of business objectives, while providing invaluable training, coaching, and development opportunities that empower your team. You’ll partner closely with Vision Center Associate Optometrists and Independent Optometrists to drive operational excellence and financial performance by reviewing KPIs and identifying areas for growth. With the chance to visit over 50 stores, you’ll engage directly with Vision Center Managers and opticians, helping them navigate operational challenges and compliance assessments. Your hands-on approach will foster a culture of commitment and improvement, translating leadership directives into actionable plans. If you're someone who loves to connect, celebrate successes, and uphold company standards, this is the perfect opportunity for you! We believe in the power of ‘See Better to Live Better,’ and as an Optical Development Coach, you’ll be at the forefront of this mission, ensuring our associates have the skills they need to thrive. With a competitive salary range of $60,000-$115,000 and a clear path for growth, there’s no better time to step into this rewarding role at Walmart. Make an impact where it matters, and help people see better every day!

Frequently Asked Questions (FAQs) for Optical Development Coach Role at Walmart

What does an Optical Development Coach do at Walmart?

As an Optical Development Coach at Walmart, you will serve as the Subject Matter Expert in both opticianry and Vision Center operations. Your role involves training associates, collaborating with Market Directors, and enhancing the overall patient experience at the Vision Center. You'll guide and oversee the implementation of business initiatives, ensuring your team is set up for success.