Virtual Certified Diabetes Educator

Job Summary

A company is looking for a Virtual Certified Diabetes Educator / Virtual Patient Navigator.

Key Responsibilities

• Provide education about diabetes treatments and resources to help patients manage their diabetes
• Engage in one-on-one communications with enrolled patients via telephone, video, email, and SMS
• Strictly follow program guidelines without providing medical advice or clinical work

Required Qualifications

• Bachelor's degree and/or BSN required
• 3+ years as a Certified Diabetes Educator (CDE) or Certified Diabetes Care and Education Specialist (CDCES) required
• Complete understanding and application of diabetes care principles and practices required
• Registered Nurse, Registered Dietitian, Physician Assistant, Nurse Practitioner, Pharmacist, or other relevant healthcare certifications preferred
• Contact Center Experience using a telephony platform strongly preferred