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Operations Chief of Staff

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As Operations Chief of Staff at Via, you’ll lead the strategic direction of our operations organization in close partnership with our COO to drive exceptional outcomes across business priorities.  Working closely with our executive team, you are an exceptional executor and visionary leader.

What You'll Do:

  • Directly impact company-wide priorities by overseeing and managing the strategic planning process for the COO’s organization
  • Support the buildout and launch of new business verticals and functions 
  • Lead complex, cross-functional projects that have high visibility and business impact
  • Proactively identify and implement areas of improvement in Via’s operations that impact both growth and profitability
  • Be a central point of cross-functional work and communication  across different teams and departments within Via 
  • Represent Via externally with both customers and other strategic partners 
  • Collaborate on a daily basis with the COO and other key senior company leaders

Who You Are:

  • Autonomous senior leader: you’re comfortable with a significant degree of independence, and and feel comfortable with a very high level of responsibility
  • Highly motivated and comfortable with ambiguity: you thrive in fast-paced, dynamic environments 
  • Strategic thinker: you have sound business sense and make data-driven decisions
  • Detail-oriented executor: you’re obsessively action-oriented, with a desire to drive concrete operational outcomes
  • An exceptional leader: people love working with you and for you, and you know how to both manage directly and lead through influence
  • Savvy and tactful communicator: you intuitively find the right tone in every situation, and can handle complex internal and external communications
  • 10+ years of work experience, prior P&L management and/or commercial deal-making experience a plus 

Compensation and Benefits:

  • Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $200,000-$300,000 annually 
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. 

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride? 

Via is an equal opportunity employer.

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Average salary estimate

$250000 / YEARLY (est.)
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$200000K
$300000K

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$200,000/yr - $300,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 20, 2025

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