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Sales Development Representative (SDR)

At Trustmi.ai, we are revolutionizing payment security and protection for businesses. As an early-stage company, we pride ourselves on being adaptable, innovative, and results-driven. We're looking for a Sales Development Representative who thrives in a fast-paced environment, is an out-of-the-box thinker, and has the drive to generate results independently. If you're excited to be result driven while building the next unicorn, we'd love to have you on our team!

Key Responsibilities:

  • Lead Generation & Prospecting: Proactively identify and engage with potential customers through multi-channel outreach (email, phone, LinkedIn, etc.) to create and qualify new business opportunities.
  • Adaptability: Quickly adjust to evolving strategies, tools, and feedback to stay ahead in a dynamic startup environment.
  • Collaborate with Account Executives: Partner with AEs to develop strategies for penetrating key target accounts and delivering qualified leads.
  • Pipeline Management: Effectively maintain and nurture a healthy sales pipeline, keeping prospects engaged and moving toward conversion.
  • Creative Prospecting: Use innovative and unconventional tactics to reach decision-makers and engage them in meaningful conversations.
  • Self-Motivation: Drive your own success by setting and achieving ambitious activity and results goals.
  • CRM Proficiency: Accurately log activities in our CRM (HubSpot or similar) to keep track of outreach, pipeline health, and progress.
  • Continuous Learning: Stay informed on industry trends, our product offerings, and competitive landscape to effectively communicate Trustmi.ai’s value to prospects.
  • Be available to travel and support marketing events throughout the country as needed.
  • Some on-site travel as needed for team/ company events. Company HQ office located NYC.
  • 1-3 years of experience in a sales development role, ideally in an early-stage or fast-growth company.
  • Ability to adapt quickly to new tools, processes, and shifting priorities.
  • Excellent written and verbal communication skills.
  • A proven track record of generating results and thinking creatively to solve problems.
  • Experience with CRM tools (e.g., HubSpot, Salesforce) and sales engagement software.
  • Highly organized and able to manage time and prioritize tasks effectively.
  • Passion for working in a high-energy, fast-paced startup environment.

What We Offer:

  • Opportunity to grow within a cutting-edge, rapidly expanding company.
  • Competitive salary and comprehensive benefits package.
  • A collaborative and supportive team environment with opportunities for career growth.
  • Remote work available

If you're passionate about sales, innovation, and helping businesses stay secure, join us at Trustmi.ai!

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Sales Development Representative (SDR), Trustmi Network Ltd.

At Trustmi.ai, we're changing the game when it comes to payment security and protection for businesses. We're on the lookout for a Sales Development Representative (SDR) who thrives in a fast-paced environment, brings an innovative mindset, and has the determination to generate results independently. As an SDR with us, you'll be tasked with proactively identifying and reaching out to potential customers through various channels, including email, phone, and LinkedIn. Your adaptability will shine as you navigate our dynamic startup landscape, working closely with our Account Executives to strategize on how to effectively penetrate key target accounts. Maintaining and nurturing an active sales pipeline is essential, as you'll be the driving force in keeping prospects engaged and eager to convert. We value creative prospecting, so you'll need to think outside the box to connect with decision-makers. We're a team that champions self-motivation, and with your excellent organizational skills, managing tasks and priorities will come naturally. Your passion for continuous learning will be key as you stay updated on industry trends and our product offerings. If you're excited about the opportunity to grow within a cutting-edge company like Trustmi.ai that values innovation and results-driven work, we’d love for you to join our team and help us build the next unicorn while keeping businesses secure!

Frequently Asked Questions (FAQs) for Sales Development Representative (SDR) Role at Trustmi Network Ltd.
What skills are essential for a Sales Development Representative at Trustmi.ai?

To succeed as a Sales Development Representative at Trustmi.ai, you will need excellent written and verbal communication skills, a proven track record of generating results, and the ability to think creatively to solve problems. Additionally, proficiency with CRM tools like HubSpot is crucial, as you will be managing a healthy sales pipeline and tracking outreach activities. Self-motivation, adaptability, and strong organizational skills will set you apart in our fast-paced startup environment.

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What does the role of a Sales Development Representative at Trustmi.ai involve?

As a Sales Development Representative at Trustmi.ai, your primary responsibility will be to generate leads and nurture prospects through various outreach channels. You'll actively prospect for new business opportunities while collaborating with Account Executives to strategize on key accounts. Your role will involve maintaining a healthy pipeline, creatively engaging potential customers, and continuously improving your knowledge of industry trends to convey Trustmi.ai's value effectively.

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What kind of experience is required for the Sales Development Representative position at Trustmi.ai?

Trustmi.ai prefers candidates with 1-3 years of experience in a sales development role, ideally within an early-stage or fast-growth company. Experience with sales engagement software and CRM tools such as HubSpot or Salesforce is highly valued, along with a demonstrated ability to adapt quickly to changing priorities and tools in a dynamic environment.

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Do I need to travel for the Sales Development Representative job at Trustmi.ai?

Yes, as part of the Sales Development Representative role at Trustmi.ai, you will need to be available for some travel to support marketing events and team/company gatherings throughout the country. This can be an exciting opportunity to engage with clients and colleagues in person while gaining valuable insights into the industry.

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Can I work remotely as a Sales Development Representative at Trustmi.ai?

Absolutely! Trustmi.ai offers the flexibility of remote work for the Sales Development Representative position. While you'll have opportunities for on-site collaboration and events, we understand the value of a work-life balance and support remote working arrangements to fit your lifestyle.

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What can I expect regarding career growth as a Sales Development Representative at Trustmi.ai?

At Trustmi.ai, we are committed to nurturing growth within our team. As a Sales Development Representative, you'll have numerous opportunities for professional advancement as you demonstrate your results-driven approach and drive innovative strategies. The rapidly expanding nature of our company means there are plenty of avenues for you to develop your career, and we're here to support your journey toward achieving your goals.

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What makes Trustmi.ai a great place to work for a Sales Development Representative?

Trustmi.ai offers a collaborative and supportive environment where innovation is encouraged. We are an early-stage company poised for rapid expansion, allowing Sales Development Representatives to make a significant impact. Our focus on adaptability and continuous learning ensures that you'll always be at the forefront of industry trends, helping you thrive both personally and professionally in your role.

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Common Interview Questions for Sales Development Representative (SDR)
How do you approach lead generation as a Sales Development Representative?

When approaching lead generation as a Sales Development Representative, I start by identifying my target market and potential customer pain points. I use multiple channels such as email, cold calling, and social media to reach out to prospects. I believe in personalizing my outreach to address specific needs and demonstrating how Trustmi.ai can add value to their business.

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Can you give an example of a time you creatively engaged a prospect?

Sure! In my previous role, I researched a prospect's recent achievements and reached out with a personalized video message congratulating them. This unique approach not only grabbed their attention but also initiated a fruitful conversation about how our solutions could further enhance their success, leading to a scheduled meeting.

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What tools have you used for CRM, and how do you ensure accurate tracking of your activities?

I have used HubSpot extensively for CRM, and I make it a point to document every outreach interaction promptly. I regularly update the pipeline status and log notes from my conversations to maintain accurate records of my activities. This meticulous tracking helps in evaluating my progress and identifying areas for improvement.

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How do you handle rejection in sales?

Rejection is a part of sales, and I handle it by viewing it as a learning opportunity. After a rejection, I reflect on what could have gone differently and adjust my approach for future interactions. Maintaining a positive outlook and persistence allows me to bounce back quickly and continue pursuing new opportunities.

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What is your strategy for collaborating with Account Executives?

My strategy for collaborating with Account Executives is to establish clear communication from the start. I set regular check-ins to discuss lead progress and share insights about prospect interests and pain points. This teamwork approach helps us align our efforts and ensure that we’re targeting the right accounts effectively.

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How do you stay informed about industry trends relevant to Trustmi.ai?

I dedicate time every week to read industry reports, follow relevant blogs, and participate in webinars. Additionally, I ensure I’m aware of our product updates and any competitive landscape changes through internal communications. This helps me effectively convey Trustmi.ai's value proposition to prospects.

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What are your goals for the first few months in the Sales Development Representative role?

In my first few months as a Sales Development Representative, my primary goals would be to familiarize myself with Trustmi.ai's products and services, establish a routine for effective outreach, and set clear targets for lead generation. Additionally, I would focus on building relationships with my team and gaining insights from experienced colleagues to enhance my selling strategies.

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How do you prioritize your daily tasks as a Sales Development Representative?

I prioritize my daily tasks by creating a schedule that ranks leads based on their engagement level and potential value. I tackle high-priority prospects first, ensuring that I'm dedicating appropriate time to both follow-ups and new outreach efforts. Regularly reassessing my priorities throughout the day helps me remain efficient and effective.

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What motivates you in a sales role?

I am primarily motivated by the challenge of achieving and exceeding targets. The thrill of closing a deal and knowing I have helped a business find a solution is incredibly satisfying. Furthermore, the opportunity to grow professionally, continuously learn new strategies, and be part of a team striving for success keeps my passion alive in sales.

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Can you explain how you handle a difficult prospect?

When faced with a difficult prospect, I remain calm and composed, listening carefully to their concerns and objections. I seek to understand their perspective and validate their feelings. After I establish rapport, I provide tailored solutions that address their specific needs and demonstrate how Trustmi.ai can alleviate their pain points.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 27, 2024

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