Warehouse Management Systems (WMS) Manager

As a Warehouse Management Systems (WMS) Manager at Traffic Tech, you'll lead the configuration and optimization of WMS workflows, ensuring they align with customer requirements. Your role involves overseeing EDI development, managing project Go-lives, and collaborating with various stakeholders to enhance operational efficiency.

To qualify for the WMS Manager position at Traffic Tech, you should have a Bachelor’s degree in Computer Science, Supply Chain Management, or a related field, along with 3–5 years of relevant experience in WMS configuration and EDI development. Strong communication and analytical skills are also essential.

Traffic Tech prefers candidates with experience leading WMS implementations and resolving escalations. Familiarity with EDI processes and working knowledge of Datex Footprint WMS is a plus. You’ll need to demonstrate proven leadership skills and the ability to manage teams effectively.

The key responsibilities of a WMS Manager at Traffic Tech include configuring WMS workflows, leading EDI development initiatives, generating reports using SQL, managing Go-lives, handling WMS-related escalations, and overseeing task distributions within the warehouse systems team.

As a WMS Manager, you can expect robust industry training and mentorship programs. Traffic Tech offers full benefit options including medical, dental, and vision coverage, life insurance, long-term disability, and a 401(k) matching plan to support your financial future.

Traffic Tech fosters employee growth through comprehensive training programs, mentorship, and a supportive work culture that encourages career advancement and professional development, ensuring that WMS Managers have the resources they need to excel.

The work environment for a WMS Manager at Traffic Tech is dynamic and collaborative, emphasizing a 'can-do' culture where team members are encouraged to take initiative and work closely together to tackle challenges in warehouse management.

In answering this question, detail your specific experiences with WMS configurations and optimizations. Share examples of systems you've implemented, key challenges you faced, and how you resolved them. Be sure to highlight any improvements in operational efficiency as a result.

It’s vital to share a specific instance where you successfully managed an escalation. Explain the issue, the steps you took to resolve it, the communication involved, and the eventual outcome. This shows your problem-solving abilities and capacity to work under pressure.

Demonstrate your methodical approach to understanding customer needs by discussing how you gather requirements, design the workflows, involve key stakeholders, test solutions, and implement changes based on feedback.

Talk about your hands-on experience with various EDI standards like 940, 945, and others. Explain how you developed, tested, and integrated these standards with both service providers and customers to enhance data exchange and streamline processes.

Discuss your experiences in training team members, emphasizing a structured approach. You might detail the methods you use—such as workshops or hands-on training sessions—and how you gauge their understanding and adapt to their learning styles.

Reference your proficiency in tools like SQL for reporting. Illustrate your process for generating reports, checking data integrity, and making timely updates to ensure that the information presented is both accurate and actionable for decision-making.

Highlight a specific project where you played a significant role, noting your leadership actions, the challenges you encountered, how you coordinated with the team, and what the measurable outcomes of the project were.

Emphasize your organizational skills by discussing tools and methodologies you employ for prioritizing tasks—consider mentioning frameworks like Agile or Lean, and how these practices help in managing workflow efficiently and maintaining team focus.

Offer examples of specific improvements you proposed and implemented in prior roles. Focus on quantifiable changes that led to increased efficiency, reduced costs, or better service delivery, thereby demonstrating your proactive approach.

Mention the resources you utilize to keep your industry knowledge current, such as industry publications, webinars, networking events, and online courses. Highlighting your commitment to continuous learning can set you apart as a forward-thinking candidate.