Junior Damage Control Manager (m/f/d) UK

Why roadsurfer?

TEAM SPIRIT & TEAM EVENTS: Look forward to a collegial atmosphere with flat hierarchies, plenty of fun, and a high level of team spirit, as well as regular team events like joint sports sessions, pizza and beer evenings, and more.

FLEX WORK & WORKACTION: Enjoy flexible working hours thanks to our Flex Work Policy, which allows you to alternate between office and home-office days and even work for one month per year from a European country of your choice.

PERSONAL DEVELOPMENT: We support your personal and professional growth through an individual Growth Plan and our in-house Academy.

CAMPER BUDGET: Benefit from a free annual rental of our campers so you can experience the #happyroadsurfing lifestyle yourself.

JOB BIKE: Stay fit with our company bike program.

DISCOUNTS: Take advantage of our Corporate Benefits platform, the Travel Industry Card, and Family & Friends discounts.

THE PLACE TO BE: Enjoy a bright and beautiful office equipped with everything your heart desires, including a ping-pong table and foosball table. Plus, indulge in weekly breakfast and lunch offers.

OFFICE DOGS: Dogs are warmly welcomed in the office.

The Role – Your Passion

• Assigning Repair Orders: You will be responsible for assigning repair orders to our network of qualified workshops.

• Cost Calculation: You assess vehicle damage and prepare cost estimates for repairs. Don’t worry if you’ve never done this before—we’ll teach you!

• Invoicing: You send invoices to customers and handle any complaints that may arise.

• Point of Contact: You will be the go-to person for colleagues and external partners.

What You Need to Surf on Our Wave

• Solid Experience in Claims Processing or Insurance: A strong background in handling damages or working in the insurance sector.

• Customer Orientation: You should be able to provide excellent customer service and communicate effectively with customers. As the first point of contact for our customers, it’s essential to have outstanding communication skills and always present yourself in a friendly and professional manner.

• Affinity for Cars: Your passion for cars is at the heart of this role. You should have a strong interest in vehicles and be eager to keep learning. Your enthusiasm for cars will help you succeed in this position and provide the best service to our customers.

• Fluent German and Good English Skills: Strong language skills are essential.

Ready to Surf?

We look forward to your application! If you have any questions, feel free to reach out to our recruiter Raphael at team@roadsurfer.com anytime.

ABOUT #ROADSURFER

As a #roadsurfer you are part of an open, fast-growing team with ambitious goals and a great team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. We’re looking for motivated and passionate people whose hearts beat for campers. Wanna spread the roadsurfer spirit across the globe with us?