Rochester, NY Territory Account Executive

As a Territory Account Executive at Toast in Rochester, NY, your role involves building relationships with local restaurants to understand their needs and provide solutions using Toast's innovative platform. You will engage in the entire sales process, from prospecting new clients to conducting product demos and closing deals, always putting the customer first.

To qualify for the Territory Account Executive role at Toast, you need at least 1 year of experience in a sales role or in restaurant operations. Strong communication, negotiation, and organizational skills are crucial, along with a creative approach to sales. While knowledge of Salesforce CRM is beneficial, it's not mandatory.

Toast provides its Territory Account Executives with comprehensive support, including access to training programs, tools for effective client management, and collaboration with cross-functional teams to ensure client satisfaction. Additionally, the company offers competitive compensation, including uncapped commissions, to motivate and reward your achievements.

The work environment for a Territory Account Executive at Toast is dynamic and fast-paced, with a strong emphasis on teamwork and collaboration. This is a field sales role, allowing you to work from home while regularly visiting local restaurants in your territory, so flexibility and self-motivation are key elements of the job.

Toast offers numerous career growth opportunities for Territory Account Executives, including promotions to senior sales roles or transitioning into leadership positions within the sales department. The company's commitment to professional development means you'll have access to ongoing training and mentorship to help you advance your career.

Yes, prior restaurant experience is indeed beneficial for the Territory Account Executive role at Toast. It provides a better understanding of the operational challenges that restaurateurs face, allowing you to connect more effectively and offer tailored solutions that elevate their business through Toast's technology.

The compensation structure for a Territory Account Executive at Toast consists of a base salary complemented by commission, which is uncapped. This means your total earnings can significantly increase based on your performance. Additionally, Toast offers benefits that contribute to a healthy work-life balance.

Begin by researching the restaurant's operations and its unique needs. Introduce yourself and Toast, focusing on how our solutions can help improve their efficiency and profitability. Building rapport and trust is essential, so engage in a genuine conversation to understand their challenges.

To increase sales in my territory, I would first analyze the competitive landscape and identify key trends affecting local restaurants. Leveraging my existing relationships, attending industry events, and utilizing digital marketing strategies like social media outreach would allow me to connect with more potential clients effectively.

I have experience using Salesforce to manage sales pipelines, track customer interactions, and analyze performance metrics. I utilize it to streamline my communication with leads, ensuring that I follow up timely and maintain detailed records of our conversations to provide personalized service.

When facing objections, I listen carefully to the client's concerns, showing empathy and understanding. Then, I address their objections with factual information, illustrating how Toast's solutions can effectively resolve their issues. Having case studies or testimonials handy also helps build credibility and trust.

In my previous position, I identified a gap in our product offerings that led to missed opportunities. I took the initiative to work with my team to tailor solutions that appealed to clients’ unique needs, ultimately increasing our sales by 40% within a quarter, far exceeding our original targets.

My approach to sales presentations involves thorough preparation, understanding the audience’s needs, and tailoring the presentation accordingly. I focus on making the presentation engaging and interactive, highlighting the features and benefits of our solutions in relation to the challenges faced by the prospect.

I am drawn to Toast because of its innovative approach to empowering restaurants and enhancing their operations. I admire the company's commitment to diversity and inclusion and would be excited to contribute to making a real difference for restaurant owners in my community.

I stay motivated by setting personal goals and celebrating small wins along the way. I also find motivation in building relationships with clients and knowing that I can help them succeed. Continuous learning and professional development keep me engaged and passionate about my work.

I believe that strong communication skills are the most critical for a Territory Account Executive. The ability to convey ideas clearly and listen attentively helps build trust, establish rapport, and ultimately close deals by fully understanding clients' needs and addressing them effectively.

In a busy sales role, I prioritize tasks by focusing on high-impact activities first, such as engaging with key prospects or following up with leads. I utilize tools like to-do lists and CRM reminders to keep my schedule organized, ensuring I allocate time for both immediate sales opportunities and long-term relationship building.