Receptionist $15 4:30p-7p (Part Time)

As a Receptionist at Arrow Senior Living, your primary responsibilities include being the first point of contact for residents and visitors, assisting with inquiries, and providing exceptional customer service. You'll also support the administrative team with various tasks and ensure that phone calls are answered in a timely and professional manner.

While experience in a receptionist role is beneficial, Arrow Senior Living values a positive attitude and willingness to learn above all. We're looking for individuals who possess strong communication skills and can provide excellent customer service.

Arrow Senior Living offers a variety of benefits for Receptionists, including a competitive starting wage, a 401(k) match program, paid time off, health insurance options, tuition reimbursement, and employee recognition programs. We genuinely value our employees and their well-being.

The Receptionist position at Arrow Senior Living is part-time, with working hours from 4:30 pm to 7 pm. The schedule includes working on Monday, Wednesday, and Friday during one week and Tuesday and Thursday of the next week.

At Arrow Senior Living, we are committed to promoting from within. This means that if you demonstrate strong performance and a willingness to grow, you may have the opportunity to advance your career within the company.

An ideal Receptionist at Arrow Senior Living should exhibit excellent communication skills, a positive attitude, professionalism, and readiness to help others. Being proactive and able to handle physical tasks is also essential for this active role.

To learn more about working at Arrow Senior Living and the community at KentRidge Senior Living, you can visit our Facebook page or explore our official website for insights into our culture, values, and team dynamics.

When answering this question, you could relate your passion for providing exceptional customer service and how Arrow Senior Living's commitment to resident care resonates with your values. Highlight any personal experiences that inspired you to apply.

Provide a thoughtful answer that includes techniques you've used in the past, such as remaining calm under pressure, prioritizing tasks, and using strong communication skills to manage expectations, ensuring that you keep a friendly demeanor.

Share a specific example where you demonstrated exceptional customer service. Emphasize your ability to listen, empathize, and take action to resolve the customer's issue or enhance their experience.

Discuss key skills such as effective communication, multitasking, attention to detail, and a positive attitude. Relate these skills back to the responsibilities outlined for the Receptionist position at Arrow Senior Living.

Explain your approach to prioritizing tasks, such as addressing immediate customer needs, managing phone calls, and fulfilling administrative duties efficiently. Share examples of how you've successfully managed a busy environment.

Answer this question by highlighting the significance of creating a warm and inviting atmosphere. Discuss how your positive demeanor, willingness to assist, and genuine interest in helping visitors can make a lasting impression.

Discuss your strategies for effective communication, such as regular check-ins, active listening, and clarifying any points of confusion. Highlight your experience in fostering a collaborative team environment.

Explain your problem-solving approach by stating that you would first acknowledge the question, then inform the visitor that you will find accurate information, and ensure that you follow up with them once you have an answer.

Share your perspective on the importance of feedback in personal and professional growth. Provide an example of how you effectively implemented constructive criticism to improve your performance.

Discuss how teamwork in a receptionist role impacts not only the efficiency of the front desk operations but also enhances the overall experience for residents and visitors at Arrow Senior Living. Highlight your commitment to supporting your colleagues.