Payroll Specialist Supervisor

To be considered for the Payroll Specialist Supervisor role with the City of Fort Worth, candidates must possess an associate's degree in business, finance, accounting, or a related field, along with two years of experience in payroll operations. Having a year of supervisory experience is also essential. Preferred qualifications include advanced knowledge of payroll systems like ERP, Workforce TeleStaff, and KRONOS/UKG, as well as experience in a city payroll department.

As a Payroll Specialist Supervisor at the City of Fort Worth, you'll oversee and coordinate complex payroll functions, ensuring adherence to policies and procedures. You'll prepare payroll reports, troubleshoot issues, and provide guidance to your team. Your role will be pivotal in ensuring that over 1,000 fire personnel receive accurate and timely compensation while enhancing overall process efficiency.

The Payroll Specialist Supervisor position at the City of Fort Worth comes with a comprehensive benefits package that includes 11 paid holidays, medical, dental, and vision insurance, generous paid time off, a pension plan, and numerous professional development opportunities. These benefits are designed to foster employee well-being and career growth within the city's diverse workforce.

The City of Fort Worth is committed to fostering a diverse workforce and practices equal employment opportunities. For the Payroll Specialist Supervisor role, the city seeks to recruit, hire and promote individuals based on their skills and experiences without regard to race, color, religion, gender identity, or other non-merit factors. The city also complies with the Americans with Disabilities Act, ensuring inclusivity for all candidates.

The work schedule for the Payroll Specialist Supervisor role at the City of Fort Worth is typically Monday through Friday, from 8 am to 5 pm. You will work on-site at the Bob Bolen Public Safety Complex, which provides a structured environment to balance work responsibilities with personal commitments. Occasionally, there may be weekend or holiday responsibilities, but these are the exceptions rather than the norm.

In the City of Fort Worth, a Payroll Specialist Supervisor can aspire to advance their career through various pathways, including management roles within the payroll department or transitioning to other operational leadership positions. Continuous professional development opportunities are encouraged, enabling you to enhance your skills and potentially lead significant projects or initiatives within the organization.

A successful Payroll Specialist Supervisor with the City of Fort Worth should demonstrate a strong commitment to exceptional customer service, possess excellent attention to detail, and have effective problem-solving skills. Leadership qualities such as the ability to guide a team, communicate clearly, and manage time efficiently are also vital in ensuring a positive and productive workplace.

In your response, highlight specific payroll systems you have used, such as ERP, KRONOS/UKG, or Workforce TeleStaff. Discuss any implementation or troubleshooting experiences with these systems. This showcases technical expertise and confidence in managing payroll operations.

Emphasize your approach to reviewing and updating policies regularly, conducting training sessions for staff on compliance matters, and implementing checks and balances to monitor adherence. This demonstrates your proactive nature in maintaining organizational standards.

Describe your method for identifying discrepancies, investigating the root cause, and communicating with affected employees. Include examples of previous resolution successes. This shows your analytical abilities and commitment to accuracy in payroll processing.

Talk about specific types of payroll reports you generate, such as end-of-period summaries or compliance audits. Explain how you use this data to identify trends or areas for improvement, indicating your analytical skills and understanding of data-driven decision-making.

Share a narrative that highlights your leadership qualities, including how you organized the project, the challenges faced, and the results achieved. This illustrates your capability to manage teams effectively and drive successful outcomes.

Discuss your techniques for prioritizing tasks, such as using project management tools, creating timelines, or delegating duties. This conveys your organizational skills and ability to manage workloads efficiently.

Detail your methodology for conducting training sessions, including hands-on training, creating resource materials, and providing ongoing support. This indicates your commitment to staff development and ensuring smooth transitions with new systems.

Mention strategies such as attending workshops, joining professional organizations, or subscribing to industry publications to keep your knowledge up-to-date. This shows your dedication to continuous learning in the field of payroll management.

Highlight your philosophy around customer service, such as responsiveness, transparency, and communication. Provide examples of how you've handled inquiries or issues from employees to maintain a strong service-oriented mindset.

Express your enthusiasm for being part of a rapidly growing city and contributing to the well-being of the community. Align your career objectives with the city's values, showcasing how your skills can positively impact the organization and its employees.