Texas Patient Care Advocate

Job Summary

A company is looking for a Remote Patient Care Advocate, Specialty in Texas.

Key Responsibilities

• Handles inbound and outbound calls related to medication orders and pharmacy services
• Updates patient records with insurance information and manages patient follow-up activities
• Collaborates with teams to provide customer service and connects patients with pharmacists as needed

Required Qualifications

• High School diploma or GED
• Experience in customer service with a focus on quality standards and customer satisfaction
• Basic PC skills, including familiarity with MS Windows and MS Office Suite
• Ability to communicate effectively in a diplomatic and confidential manner
• Experience in a healthcare or related industry is preferred