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Manager

SEWS—El Paso Customer Service Center (Eastside).  Although located at SEWS – El Paso Office, this is a Hybrid position, which combines both in office and off-site work.  Associates are required to work at least two days in the office each week, but also have the flexibility to work off-site.
Basic Purpose of Position      
The Manager, Warehouse Management Section (WMS), of the Warehouse Management Department (WMD) is dedicated to supporting the local management of existing SEWS warehouse and 3PL operations on behalf of SEWS and all affiliates, located in Canada, the United States, and Mexico. This includes setting general warehouse standards and monitoring, supporting adherence to corporate policies, procedures, regulations, establishing and monitoring KPIs, SQCD, provide operational support, facilitate continuous improvement activities.  Additionally, this department supports invoice processing tasks related to warehousing and 3PL services. Periodic travel to SEWS warehouse locations is required
Basic Position Duties                          
Setting Standards:
Develop SEWS general (non-customer specific) operations standards for warehouse processes, best practices and guidelines for efficiency.
Publish and facilitate standards implementation across all warehouses and 3PL operations.
Monitor and report compliance.
Corporate Policies, Procedures, Regulations:
Support the implementation of corporate policies, procedures, and regulations in all warehouse and 3PL operations.
Support internal departments, such as Compliance and Safety with audit and follow-up activities.
Operational Support:
Assist local management with new initiatives and operational transitions.
Provide support for the integration of new processes and the implementation of new projects.
Ensure effective coordination and support for warehouse and 3PL operations
Including managing relationships with stakeholders.            
Performance Monitoring:
Establish and monitor key performance indicators (KPIs) for warehouse and 3PL operations.
Conduct operational efficiency assessments to ensure continuous improvement.
Monitor SQCD initiatives to improve performance.
Best Practices (Kaizen):
Facilitate continuous improvement initiatives (Kaizen) to enhance operational efficiency and reduce costs.
Promote the standardization of processes and the implementation of innovative solutions.
Optimize delivery processes to enhance efficiency and customer satisfaction.
Invoice Processing:
Process invoices related to warehousing and 3PL services
Ensure accurate and timely payment processing
Coordinate with finance for payment approvals and reconciliation
Position Requirements        
  • Education: Bachelor’s degree in Logistics, Business Administration, or a related field preferred.
  • Experience: Minimum of 5 years in warehouse management or logistics, with experience in a managerial role.
  • Skills:
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal abilities
  • Ability to analyze and improve operational processes
  • Knowledge of safety standards and compliance regulations
  • Certifications: Relevant certifications in logistics or warehouse management are a plus.
  • Good working knowledge of Microsoft Project, Visio, Excel, Smartsheets and CAD or similar programs
  • Ability to travel                          
The above is not intended to be an all-inclusive job description but describes the general nature and level of work to be performed by the individual assigned to this position.  The department manager may at times change or add to the above duties.
Note:  Associates interested in this position should submit a resume to their Human Resources Specialist.  An indication of interest in a position by an Associate does not assure the Associate will be considered for the position.  Other Associates who do not indicate an interest in the position may be selected by the company to fill the position.  There is not a requirement that an internal candidate be awarded a position over an outside candidate.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Manager, Sumitomo Electric Wiring Systems, Inc.

Join SEWS as a Manager in our Warehouse Management Section (WMS) and take your career to the next level! This hybrid role offers the perfect balance between in-office collaboration and the flexibility to work off-site, ensuring you can work efficiently while enjoying a better work-life balance. As a vital contributor at our El Paso Customer Service Center, you will be responsible for supporting local warehouse management and 3PL operations across North America. Your role will involve setting general warehouse standards, monitoring compliance, and developing key performance indicators that drive operational excellence. You’ll lead continuous improvement initiatives, working closely with internal teams to implement innovative solutions that optimize processes. Your experience and unique insights will play a crucial role in enhancing the efficiency of our operations. The ideal candidate brings at least five years of experience in warehouse management or logistics and possesses a Bachelor’s degree in Logistics or Business Administration. If you're a passionate leader with strong communication skills and a commitment to operational excellence, we want to hear from you! Plus, periodic travel to our warehouse locations will add some adventure to your role. If you're ready to leverage your skills and lead our team to success, consider applying today. Note that this position will require you to indicate your interest to your HR Specialist, as all applicants will be considered equally. At SEWS, we are committed to fostering a diverse and inclusive environment for all candidates.

Frequently Asked Questions (FAQs) for Manager Role at Sumitomo Electric Wiring Systems, Inc.
What does a Manager do at SEWS?

The Manager at SEWS, specifically in the Warehouse Management Section, oversees warehouse operations, establishes standards, monitors KPIs, and supports compliance with corporate policies, ensuring efficient logistics and warehousing services across North America.

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What qualifications are needed for the Manager role at SEWS?

To qualify for the Manager position at SEWS, you should hold a Bachelor’s degree in Logistics or Business Administration, have a minimum of five years of experience in warehouse management, and possess strong leadership and operational skills.

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How is the work-life balance as a Manager at SEWS?

As a Manager at SEWS, you’ll enjoy a hybrid work model that combines in-office teamwork with the flexibility to work off-site. This approach helps you maintain a healthy work-life balance while staying engaged with your team and the operations.

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What types of initiatives would a Manager at SEWS lead?

A Manager at SEWS will lead continuous improvement initiatives, such as Kaizen projects, aimed at enhancing efficiency, reducing costs, and optimizing delivery processes within the warehouse and 3PL services.

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What duties are included in the Manager's role at SEWS?

The duties of a Manager at SEWS include setting warehouse standards, conducting operational assessments, facilitating continuous improvement activities, overseeing invoice processing, and supporting relationships with both internal and external stakeholders.

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Is travel required for the Manager position at SEWS?

Yes, the Manager position at SEWS requires periodic travel to various warehouse locations to ensure compliance with operational standards and facilitate onsite operational support as needed.

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What skills are crucial for success as a Manager at SEWS?

Successful Managers at SEWS should possess strong leadership capabilities, excellent communication and interpersonal skills, and the ability to analyze operational processes. Knowledge of compliance regulations and safety standards is also essential.

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Common Interview Questions for Manager
What experience do you have in warehouse management?

Highlight your past roles in warehouse management, focusing on specific responsibilities, challenges you overcame, and the outcomes of your leadership. Be sure to mention measurable results, such as efficiency improvements or cost reductions.

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How do you ensure compliance with corporate policies in a warehouse setting?

Discuss your strategies for educating employees on corporate policies, conducting regular audits, and creating a culture of adherence to regulations. Provide examples of how you have successfully implemented compliance measures in previous roles.

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Describe a time you facilitated a Kaizen initiative that improved warehouse operations.

Share a detailed example of a Kaizen project you have led. Explain the problem, your approach to engaging staff, the solutions you implemented, and the impact on operational efficiency, using quantifiable metrics where possible.

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What key performance indicators (KPIs) do you consider important for warehouse management?

Identify KPIs relevant to warehouse management such as order accuracy, inventory turnover, and average time for order fulfillment. Explain why these metrics matter and how you've used them to assess and improve operations.

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How do you handle conflicts between team members?

Discuss your conflict resolution approach, emphasizing open communication and mediation. Use a specific example to illustrate how you've successfully resolved disputes and maintained a positive team dynamic.

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What methods do you use to train new warehouse staff?

Outline your training approaches, including hands-on training, mentorship, and the use of training documents or platforms. Mention how you assess training effectiveness and make adjustments based on feedback.

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Can you explain your experience with 3PL services?

Detail your familiarity with 3PL services, discussing specific partnerships you've managed, challenges faced, and strategies you employed to enhance those operations and improve service delivery.

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How do you prioritize tasks in a busy warehouse environment?

Describe your prioritization process, such as using urgency and impact assessments to tackle high-stakes tasks first. Provide an example of how your approach has led to improved efficiency in past roles.

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What technology have you used to improve warehouse processes?

Discuss any technology or software you've implemented or utilized, such as inventory management systems or KPIs tracking tools. Explain how these tools enhanced operations and streamlined processes.

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How do you stay updated on industry trends in warehouse management?

Share your strategies for staying informed, such as participating in industry conferences, engaging with peer networks, or following relevant publications. Highlight how this knowledge has positively influenced your previous work.

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Sumitomo Electric Lightwave (SEL) is a recognized leader in optical fiber technologies and solutions for data center, enterprise, and communication networks. Drawing from research and development from its parent company, Sumitomo Electric Industri...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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