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Account Executive - AMER

Location: Remote from USA, ideally between CST and EST to work with the EMEA team

Team: Sales

Contract type: Full-time

Start date: Immediately


In the digital age, content rules.

The way we create, share, and distribute content is evolving. Brands are broadcasters, individuals are creators, and everyone has a story to tell or a solution to showcase. That’s where we come in.

Say hello to Strapi—an open-source, JavaScript-based, headless CMS designed to empower the world’s creativity and productivity by unlocking the power of content. Community-driven and free, we’re committed to keeping it that way, forever.


🚀

You could be joining a globally distributed team of over 60 Strapiers from the USA, France, Africa, Italy, and beyond. At Strapi, we offer a fully remote, inclusive, and diverse environment, embracing collaboration, transparency, and care at every level.

Strapi’s culture is centered around empowerment and opportunity. If you believe in your ability to contribute and elevate our team, we’d love to hear your story—even if you don’t meet every single requirement. Few of us would be here if we hadn’t taken the chance.


🙏🏾 Why your role is important at Strapi

As Strapi embraces a Product-Led Growth (PLG) and Product-Led Sales (PLS) strategy for 2025, we are transforming the way our sales team operates to meet the needs of a rapidly growing customer base and an evolving market.

Our team is small but mighty: five professionals, including a Sales Manager, a Sales Engineer, a Partner Development Manager, and two Account Executives. Together, we focus on driving growth through acquiring new logos and expanding opportunities within our existing customer base.

This is an opportunity to make a significant impact in a startup with solid double-digit revenue growth, and to work with some of the world’s leading companies, including Rakuten, Tesco, IBM, eBay, Mitsubishi, and more. You’ll play a key role in shaping our approach to PLS, building trust with clients, and helping them succeed with Strapi’s Enterprise Edition.


👋🏿 The Sales department culture

Caring approach: Care is one of our values. Not only do we want to care for our employees (have a look at our benefits package to get an idea), but we also want to be real partners with our customers. We aim to build a long-term relationship with them, not sell at all costs!


📋 What will my job look like on a daily basis?

- You ensure our users are successful by understanding their project and ensuring that Strapi is a good fit for their use case

- You qualify leads (there is no SDR in the team) and build a strong relationship with the most promising ones for both new logo and expansion

- You manage mid-market and complex enterprise sales cycles with multiple engagement points: IT, Product Management, - - Marketing teams, and other lines of business.

- You navigate through the procurement process to close deals.

- You facilitate the transition to the Customer Success Managers when a deal is closed.

- You store and update information in our tools (HubSpot, Chargebee, etc.).

- You document our processes in our Sales handbook.

- You share feedback you receive with the Product team.

- You participate in our go-to-market strategy for the relevant markets and organizations in your territory.

- You are an expert in Strapi, and in Headless CMSs in general.


💙 About you:

- A strong desire to make our users successful.

- A passion for technical products and a hands-on behaviour

- Always looking to understand the "why" behind the "why."

- Experience in selling technical software.

- Experience in selling to developers.

- Familiar with Sales Methodology such as MEDDIC or BANT

- Excellent negotiation, presentation and closing skills

- Strong interpersonal and presentation skills.

- Outstanding verbal and written English communication skills.

- You share our values and work by those values.

It's even better if you're:

- Familiar with the JAMstack ecosystem.

- Preferred experience with Content Management Systems.


We understand that no candidate checks every box. If you believe you can bring value to our team and help us reach new heights, we’d love to hear your story. After all, most of us took a chance—and it paid off.


👾 Strapi benefits:

🌍 Work from anywhere: We're a remote-first company, so we can work wherever our home is. And WiFi.

🚑 Expanded health benefits: Including premium medical, dental, and vision coverage.

💰 Equity for everyone: We win together. On top of a competitive salary, every Strapier has equity that grows with you in the company.

🐣 Parents on a mission: 16 weeks of fully paid parental leave for every new Strapi parent.

💻 You'll always be up to date: We’ll cover all hardware and software needed, so you’re always with the latest versions.

🎓 Grow as you are: From day one, we provide budget and tools to learn and grow both professionally and personally.

🎉 Offsite: We all gather physically or virtually twice a year.

🌱 Mental health support: We offer Moka.care one-on-one sessions with certified specialists.

👭 Referral program: $1500 if your recommendation gets hired

🙏🏾 Emergency days: 5 paid days per year for each Strapier in trouble (miscarriage, grief, domestic violence, sick kids or dependents) who needs a day or a few days off to manage it.


💥 Our Talent Acquisition process:

This process tends to take 2-3 weeks, but happy to adapt to your specific needs.


Meet the team!

- First video call with the Hiring Manager

- Technical assessment & Assessment debriefing

- Team meetings (with a few Strapiers)

- Meeting a Co-Founder

- References check


More details here: https://miro.com/app/board/uXjVOMEXZ58=/


At any moment, the process can stop, and the team will be happy to give you a call to share their feedback or get into more details.


🎉 Celebrating You being YOU!

Strapi's mission is to empower a global community of users to create a million unique, tailor-made projects. To achieve this, we're building a diverse team that reflects the people we serve. We are dedicated to fostering a safe and inclusive workplace where everyone feels empowered to bring their authentic selves. Your individuality, your unique perspectives, experiences, cultures, and challenges, enriches our team and drives us all to be our best.

We are committed to providing an accessible and inclusive hiring experience. If you need any accommodations during the interview process, please let us know—we're here to support you every step of the way.


📖 Want to learn more about us?

Take a look at our open positions at our Careers Website, Join our community, read our latest news at Strapi's blog, learn more about our story and check out our Glassdoor page!


Average salary estimate

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What You Should Know About Account Executive - AMER, Strapi

Join Strapi as an Account Executive - AMER and be a key player in reshaping how businesses unlock the power of content in the digital age! Located remotely within the USA, specifically between CST and EST, you will collaborate with a talented, globally distributed team dedicated to empowering creativity and productivity through our open-source headless CMS. Strapi is on an exciting path, embracing a Product-Led Growth and Sales strategy, and we're looking for someone with a passion for technical products and strong interpersonal skills to help steer this transformation. As an Account Executive, you'll engage with both new and existing clients, guiding them through their journey while building long-lasting relationships. With responsibilities that include qualifying leads, managing full sales cycles, and facilitating transitions to Customer Success Managers, you’ll play a vital role in our growth story. Imagine working with renowned companies like Rakuten, IBM, and eBay, making a direct impact on their success with Strapi's solutions! Strapi’s culture values empowerment, collaboration, and care—your unique perspectives will enrich our team and drive us all toward excellence. If you're excited about the balance of selling technical software and ensuring users are successful, we can't wait to hear from you. Don’t worry if you don’t meet every single requirement; if you bring enthusiasm and a willingness to contribute, your story is what matters most at Strapi!

Frequently Asked Questions (FAQs) for Account Executive - AMER Role at Strapi
What does an Account Executive - AMER do at Strapi?

As an Account Executive - AMER at Strapi, you'll focus on driving growth by managing the sales cycle for both new logos and expansions. Your role will involve understanding client needs, qualifying leads, and collaborating with key stakeholders to ensure they are set up for success with Strapi's Enterprise Edition.

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What qualifications are needed for the Account Executive - AMER position at Strapi?

To be an effective Account Executive - AMER at Strapi, you should have experience selling technical software, particularly to developers, alongside strong negotiation and presentation skills. Familiarity with sales methodologies like MEDDIC or BANT is a plus, as is a passion for headless CMS and the JAMstack ecosystem.

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Is the Account Executive - AMER position remote at Strapi?

Yes! The Account Executive - AMER position at Strapi is fully remote, allowing you to work from anywhere in the USA, ideally between CST and EST to align with our EMEA team. We value a fully inclusive environment that embraces remote collaboration.

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What is Strapi’s culture like for an Account Executive - AMER?

Strapi boasts a unique culture centered on empowerment, transparency, and care. As an Account Executive - AMER, you’ll be part of a supportive environment that values your contributions while enabling you to build meaningful relationships with clients.

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How does Strapi set its Account Executive - AMER up for success?

Strapi provides its Account Executives with access to cutting-edge tools, comprehensive sales training, and ongoing support from experienced team members. You'll also be empowered to document processes and share client feedback with the Product team, enhancing your effectiveness.

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What potential clients will the Account Executive - AMER engage with at Strapi?

In the Account Executive - AMER role at Strapi, you’ll engage with a range of notable companies, including Rakuten, IBM, Tesco, and eBay. You will play a significant role in helping these major players successfully implement Strapi's solutions.

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What is Strapi's approach to sales and client relationships for the Account Executive - AMER?

Strapi believes in building long-lasting partnerships rather than purely selling. As an Account Executive - AMER, you'll prioritize client success, engaging thoroughly throughout the sales process and ensuring each client feels supported and valued from start to finish.

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Common Interview Questions for Account Executive - AMER
Can you describe your experience in selling technical software as an Account Executive?

When discussing your experience, focus on specific software products you've sold, the target audiences you’ve engaged, and any sales methodologies you employed. Highlight your successes and how you've tailored your approach to meet different client needs.

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How do you build relationships with potential clients as an Account Executive?

Building relationships starts with understanding the client's needs and pain points. Share strategies you’ve implemented, such as personalized follow-ups, listening actively, and creating value before asking for the sale. This illustrates your dedication to client success.

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What steps would you take to qualify a lead effectively?

Effective lead qualification involves assessing the prospect's needs, budget, and decision-making process. Describe your use of criteria like MEDDIC or BANT to filter leads and ensure you're focusing your energy on those most likely to convert.

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How would you handle objections during a sales process?

Handling objections requires empathy and understanding. Share an example where you listened to the client's concerns, acknowledged them, and effectively addressed them with compelling information, demonstrating how your solution specifically alleviates their issues.

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What strategies would you implement to facilitate the transition to Customer Success Managers?

To ensure a smooth transition, clear communication is key. Discuss how you would document all client communications and relevant information before closing a deal, and how you would facilitate an introductory meeting to establish rapport early on.

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What methods do you use to stay updated on industry trends as an Account Executive?

Staying updated involves continuous learning; discuss your habits of reading industry publications, attending webinars, or participating in community forums related to headless CMS and digital content creation to enrich your industry knowledge.

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How familiar are you with the JAMstack ecosystem and its relevance to Strapi?

Show your familiarity with JAMstack by explaining the architecture's benefits, like improved performance and scalability. Discuss how Strapi integrates into this ecosystem and why understanding this is vital for selling its capabilities.

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Can you elaborate on your negotiation and closing skills as an Account Executive?

Discuss a specific instance where your negotiation skills led to a successful sale. Highlight your techniques for finding win-win scenarios, building rapport with clients, and the importance of maintaining transparency throughout the negotiation process.

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Describe your ideal sales process as an Account Executive.

Explain your approach to the sales process—how you would start with research, engage clients meaningfully, handle objections, and ultimately close the deal while ensuring the client feels valued throughout. Tailoring this process to suit Strapi's ethos is key.

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What do you think is essential in promoting a Product-Led Sales strategy?

Promoting a Product-Led Sales strategy requires a deep understanding of the product. Discuss how you would gather customer feedback, share insights with the Product team, and ensure that your sales tactics reflect customer needs and align them with Strapi's strengths.

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Strapi is the leading open-source headless CMS, giving developers the freedom to use their favorite tools and frameworks while helping editors easily manage their content and distribute it to any devices or channels. The remote-first company has o...

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DATE POSTED
November 27, 2024

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