Internal Communications Manager - Americas

The Internal Communications Manager at Storyblok is tasked with developing and executing communication strategies that enhance employee understanding and engagement with company-wide programs. This role focuses on crafting clear and engaging content for various internal platforms and launching campaigns that resonate with remote employees. Additionally, the manager is responsible for measuring the impact of communications and ensuring alignment with Storyblok's values and mission.

At Storyblok, we understand the importance of flexibility, particularly in a remote work setting. The Internal Communications Manager will enjoy a monthly remote work stipend for home office costs and receive an office equipment package to kickstart their remote work experience. Furthermore, we also offer opportunities for home office upgrades or memberships to local co-working spaces, ensuring a comfortable and productive work environment.

Candidates for the Internal Communications Manager role at Storyblok should have 3-5 years of experience in marketing, internal communications, or HR communications, ideally in a remote or hybrid work environment. Strong writing and content creation skills are essential, along with familiarity in utilizing digital communication tools such as Google Suite and Slack. A knack for storytelling and simplifying complex information will excel in this position.

The Internal Communications Manager at Storyblok can enjoy a range of benefits including 25 days of annual leave, parental leave, sick leave benefits, and a personal development fund for courses and materials. Additionally, employees can participate in quarterly online get-togethers and an annual international team-building trip, all aimed at ensuring a balanced and engaging work life.

Storyblok utilizes various digital communication tools, including Notion and Slack, to maintain effective communication across our remote workforce. The Internal Communications Manager will establish consistent channels to ensure messages are accessible and digestible for all employees, regardless of their location or time zone.

At Storyblok, we pride ourselves on our inclusive and collaborative culture. The Internal Communications Manager will become a cultural ambassador, ensuring that all communications reinforce our cohesive, remote workplace experience. We value creativity, adaptability, and empathy, fostering a fun environment that encourages hard work and shared goals.

The Internal Communications Manager at Storyblok will utilize various digital tools such as Notion, Slack, G-Suite, and video conferencing software to facilitate communication with remote employees. Proficiency in these tools is essential to enhance engagement and ensure clear pathways for receiving and sharing information across the team.

In answering this question, highlight specific strategies you've developed in past roles that enhanced employee engagement and understanding. Mention how you tailored these strategies to suit different audiences and the impact they had on organizational effectiveness.

When addressing this question, discuss various metrics you have used to analyze communication effectiveness, such as engagement levels, feedback surveys, and participation rates in campaigns. Emphasize how you've adjusted strategies based on these data points for continued improvement.

It's essential to detail your proficiency in tools like Google Suite, Slack, Notion, or any other relevant platforms. Provide examples of how you've effectively utilized these tools to facilitate communication, enhance collaboration, or streamline processes within teams.

Describe your strategies for simplifying complex information into relatable messages. You might discuss techniques like using visuals, breaking down ideas into bite-sized content, or employing storytelling to make the information more accessible and engaging for remote audiences.

When answering, outline the objectives, your strategic planning process, and how you executed the campaign. Describe the results and the positive impact it had on employee engagement or awareness around a specific initiative.

Discuss the importance of internal communications in reinforcing company values, promoting inclusivity, and ensuring transparency. Share insights on how effective communication fosters engagement and contributes to a strong organizational culture, especially in a remote work setting.

To answer this question, talk about your experience in establishing communication channels that accommodate diverse time zones, such as asynchronous messaging or recorded updates. Stress the importance of being clear and consistent in communication to keep all employees informed and engaged.

Here, share the methods you use to stay informed, such as following industry blogs, participating in webinars, or networking with other professionals. Highlight any specific resources or communities you’ve found valuable in honing your expertise.

Discuss the importance of approaching communication with a mindset of inclusivity. Provide examples of how you've adjusted your language, channels, or content to ensure all voices are heard and valued in a remote work context.

When responding, convey your enthusiasm for Storyblok's mission and culture. Talk about how your skills and experiences align with the company's values and objectives, and express your eagerness to contribute positively to internal communications efforts.