Technical Project Manager (Payments)

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

We’re looking for a Project Manager with experience managing technology projects to join our Technology team at Starling. Working as part of our Projects team, you will be responsible for the implementation of technology projects including, but not limited to, Payment services related implementations. You will be expected to drive forward projects of varying scope and size, working with internal stakeholders to oversee the implementation of key changes across Starling.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of our London or Southampton offices so that we're able to interact and collaborate in person.

Responsibilities

• Overall management and co-ordination of a number of key projects across different areas of the bank. 
• Drive projects forward by identifying and managing dependencies and interfaces between projects and other business initiatives
• Working with Engineering and Payments Strategy teams to transition project outcomes to ‘business as usual’ processes by monitoring progress, resolving issues and initiating appropriate corrective action

• Excellent written and verbal communication with experience of communicating to senior leadership and third parties 
• Experience managing technology projects end-to-end
• Ideally a good understanding of payments services gained within Fintech, traditional Banking, Consulting or Payment Service Providers (PSP)
• The ability to adapt to changing priorities 
• The ability to work independently and manage ambiguity
• Strong interpersonal skills ability to solve problems creatively
• A ‘hands on’ attitude to project delivery
• The ability to quickly understand a new subject matter, with the confidence to get up to speed with the technical or banking details of a problem 

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Stage 1 - 30 mins with one of the team
• Stage 2 - 60 mins interview with two team members 
• Stage 3 - 45 min final with an executive

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.