South Dakota Licensed Benefits Advocate

Job Summary

A company is looking for an Employee Benefits Service Center Advocate (Work From Home).

Key Responsibilities

• Answer inbound calls regarding employee benefit enrollment in a professional manner
• Respond accurately to inquiries and document call details
• Ensure compliance and accountability throughout the process from receipt of work to resolution

Required Qualifications, Training, and Education

• Prior service center or customer service experience is required
• Experience in benefit administration or insurance is preferred but not required
• Must be comfortable with technology
• Strong customer-centric mindset and interpersonal skills
• Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload) are required