Technical Sales Engineer

A Technical Sales Engineer at Soracom focuses on selling technology solutions to new prospects. They work closely with sales executives, providing demos, and understanding customer needs to adapt solutions in real-time, all while building strong relationships based on trust and credibility.

To become a Technical Sales Engineer at Soracom, candidates need proven experience in customer-facing technical roles, a strong understanding of networking and cloud technologies, and excellent communication and relationship-building skills. While a BA/BS degree or equivalent experience is preferred, a proven track record in selling complex SaaS solutions is essential.

To prepare for a Technical Sales Engineer role at Soracom, focus on developing a deep understanding of IoT technologies, network infrastructure, and public cloud services like AWS, Azure, and GCP. Additionally, honing your communication, presentation, and problem-solving skills will greatly enhance your candidacy.

At Soracom, Technical Sales Engineers enjoy a flexible work environment that allows them to work from anywhere with a reliable internet connection. The company promotes a healthy work-life balance and provides tools and technologies necessary for optimal productivity.

Working as a Technical Sales Engineer at Soracom comes with numerous benefits, including a flexible working schedule, technological budget for up-to-date tools, skills-based promotions, and a rewarding culture that fosters learning and collaboration with talented individuals globally.

Soracom supports the growth of Technical Sales Engineers through continuous learning opportunities, exposure to diverse projects, and an environment that encourages innovation. Employees are likely to experience significant personal and professional growth in a short amount of time.

As a Technical Sales Engineer at Soracom, you will engage with a diverse range of customers across various industries looking to implement IoT solutions. Your role involves understanding their unique challenges and presenting tailored technical solutions that meet their specific needs.

When answering this question, highlight your previous roles, focusing on your experiences with selling technical solutions, understanding customer needs, and managing relationships. Discuss specific examples where you successfully matched customer requirements with technical solutions to close deals.

Provide examples of how you establish trust and rapport with clients. Talk about active listening, personalized communication, and understanding their challenges. Emphasize the importance of being a reliable source of information and support throughout the sales process.

Discuss your methods for staying informed about the latest IoT technologies. This could include following industry news, participating in relevant webinars, engaging with online tech communities, and continuously seeking learning opportunities that enrich your technical knowledge.

Share a specific instance where you faced challenges during a technical sale. Focus on how you approached the situation, the steps taken to address client concerns, and the eventual success of the deal. Highlight the lessons learned and how they prepared you for future challenges.

Explain your approach to addressing skepticism by focusing on listening to the client's concerns, providing clear and compelling demonstrations of Soracom's value proposition, and using data to support your claims. Show empathy and commitment to ensuring the client feels understood and valued.

Think of a specific instance where you collaborated with a technical team on a project. Describe how you communicated client feedback, the importance of cross-functional collaboration, and how the team worked together to tailor a solution that ultimately led to a successful deal.

Discuss the various tools or software you've used, such as CRM systems, presentation tools, or IoT platforms. Highlight how these tools facilitated your sales process, improved customer engagement, and enhanced inter-team communication.

Emphasize the importance of listening to customer objections carefully. Explain how you acknowledge their concerns, provide relevant information to address their doubts, and offer reassurance while maintaining a positive, solution-oriented tone.

Outline your method for working with multiple projects, such as defining priorities based on deadlines, customer impact, and business goals. Mention your time management techniques and how you ensure effective communication with clients and teammates throughout the process.

When answering this question, express your admiration for Soracom's innovative technology and mission. Share how your values align with the company's goals and how your skills and experiences uniquely position you to contribute to their continued success in the IoT space.