Social Listening Senior Analyst

Job Summary

A company is looking for a Social Listening Senior Analyst to join their team.

Key Responsibilities

• Develop and execute a holistic social listening strategy aligned with business goals
• Monitor and analyze brand, product, and competitor mentions using social media tools
• Translate listening data into actionable consumer insights for marketing and product strategy

Required Qualifications

• 5+ years in social media analytics, market research, or a related field; 2+ years in a leadership role
• Proven expertise with Sprinklr's Research, Engagement, and Marketing modules
• Experience managing cross-functional teams in a fast-paced environment
• Deep understanding of social media platform algorithms and performance metrics
• Familiarity with Microsoft tools such as SharePoint, PowerPoint, Excel, and Teams