HVAC Manager of Field Operations

SMARTAPPLY 🪄

HVAC Manager of Field Operations

Total Climate Control (a Sila Services Company) - Boscawen, NH

Sign-on bonus/Relocation Assistance available!

Compensation includes an hourly wage ($40 - $50/hr) plus bonus opportunities.

Are you a visionary leader with a passion for excellence? Do you believe that leadership is about more than just a title, but about inspiring and uplifting a team to achieve greatness?

At Total Climate Control , we’re on the lookout for a dynamic leader who embodies our commitment to outstanding service and customer satisfaction to oversee our Install and Service departments. We’re not just hiring a manager; we’re seeking someone who will continue our legacy of excellence and innovation.

Are you ready to make a significant impact? We’re looking for a leader who can drive our mission forward, mentor our skilled technicians, and maintain our reputation for unmatched quality. If you’re passionate about creating comfort and warmth in every home and want to be part of a team dedicated to delivering the best home services, this is your opportunity.

We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team:

- Affordable, high-quality health, dental & vision insurance

- 401(k) w/ company match

- Paid vacation, sick and personal days

- On-going growth opportunities throughout our Sila Services Family of Companies

- Parental Leave

- Short term disability, long term disability, and company paid life insurance

- Paid training/ongoing education

- Uniforms, tablet, and company vehicle.

- Tool and Boot Allowance

- Friends and Family Discounts on Services

Serving as a leader, motivator, trainer, recruiter, and sales driver, the Manager of Field Operations inspires their team to provide customers with superior service and craftsmanship. Overseeing both Install and service departments, we are seeking an HVAC Manager of Field Operations that takes pride in the work they do and has a desire to be a part of an organization in growth mode. This position handles hiring and developing staff, inclusive of setting and maintaining goals/standards, production monitoring, and analysis, and obtaining and sharing product knowledge on services and HVAC systems.

Key Responsibilities:

Lead, direct, motivate, train and hold accountable department to reach their highest level of potential, exceptional customer satisfaction and performance standards
Recruit, interview and onboard new technicians and installers by working with our talent acquisition team
Provide ongoing technical and safety support 24/7 to staff to ensure maintained level of knowledge and skills to do quality work
Ensure technicians have necessary tools, equipment, and manpower to maximize potential and provide the highest quality service to customers
Oversee the planning, coordination, and execution of all residential HVAC installation projects.
Assign and manage daily schedules for installation teams, ensuring efficiency and timely completion of work.
Monitor progress and resolve any issues that arise during installations.
Conduct post-installation follow-ups to ensure satisfaction and identify improvement opportunities.
Work with Warehouse Manager to ensure proper inventory, equipment & tools in warehouse & on trucks
Maintain involvement with call center, dispatch and various departments to ensure permits are closed, and technicians and install crews are matched to right jobs
Consistently provide service and sales performance support to the techs via ride along, site visits, oversight of repairs, customer resolutions and follow-ups
Provide technical expertise and support to sales teams during the job scoping and proposal phases of installations.
Monitor invoices, forms, photos, equipment and schedules
Prepare/review payroll, spiffs and commissions
Promote enthusiasm and brand loyalty during daily huddles, weekly team meetings, and 1:1’s.
Help develop annual budgets, control expenses and meet or exceed plan for department
Assist in reviewing, revising and updating price book tasks as necessary to ensure profit
Ensure sufficient staff levels to meet ongoing customer demand and seasonal spikes.
Serve as field backup when customer demand is high
Other tasks and responsibilities as required to maintain efficient department operations

Desired Skills and Experience:

Management experience preferably in the skilled trades
Strong understanding of HVAC functions, ductwork modifications, and design
Possess the ability to inspire both personal and professional growth in our team members.
Be detail-oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
Excellent organization skills, accuracy, and dependability
Proficient in using a computer and Microsoft Office applications (Excel, Word & PowerPoint); Service Titan knowledge is a plus
Exceptional follow-through capabilities
Knowledge of OSHA safety rules and regulations
Valid Driver’s License and clean driving record

$40 - $50 an hour

Compensation includes hourly pay plus bonus opportunities.

Sila Services Glassdoor Company Review

5.0

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4.0

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Average salary estimate

$93600 / YEARLY (est.)

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max

$83200K

$104000K

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What You Should Know About HVAC Manager of Field Operations, Sila Services

Looking for an exciting opportunity to take your leadership skills to the next level? Total Climate Control, a proud part of Sila Services, is searching for an HVAC Manager of Field Operations to join our vibrant team in Boscawen, NH! With a focus on inspiring excellence, this role offers a chance to oversee our Install and Service departments and make a meaningful impact in the HVAC industry. Here, leadership is about nurturing talent and driving exceptional customer service. Imagine helping our skilled technicians thrive while ensuring our clients receive unmatched quality service – that’s the essence of what we do. With an attractive hourly wage ranging from $40 to $50 plus bonuses and amazing benefits such as affordable health, dental, and vision insurance, ongoing training, and even a tool allowance, we provide the tools you need to guide your team effectively. You’ll be responsible for recruiting the best talent, providing ongoing technical support, and managing all aspects of our residential HVAC installation projects. Picture yourself motivating your team, driving sales, and ensuring every job meets our high standards. This is not just a job; it’s a career where you can grow and innovate. Our commitment to comfort extends beyond installations; it’s about creating a warm, inviting atmosphere for both our customers and our employees. If you’re passionate about leading a team while fostering an environment of growth and achievement, Total Climate Control is where your future awaits. Join us, and let’s achieve greatness together!

Frequently Asked Questions (FAQs) for HVAC Manager of Field Operations Role at Sila Services

What qualifications do I need to apply for the HVAC Manager of Field Operations position at Total Climate Control?

To apply for the HVAC Manager of Field Operations at Total Climate Control, candidates should ideally have management experience in skilled trades, a strong understanding of HVAC functions, and the ability to inspire team members. A valid driver's license and familiarity with OSHA safety regulations are also essential.