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Mortgage Advisor (Purchase Specialist)

Who are we? 

At Mojo Mortgages we are on a mission to become the largest and most disruptive mortgage broker in the UK. With the support from our family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and taking the industry by storm.

We're all about pushing the boundaries, doing mortgages differently, and delivering outstanding service that makes a real difference in people's lives.

We're looking for talented and driven individuals to join our team and help us achieve our mission. If you're passionate about making a positive impact, love to innovate and want to be part of a dynamic and fast-paced team, we want to hear from you.

What you’ll be doing:

  • Contact pre-qualified online fact find leads, that have been generated through our online mortgage journey and vetted by our ground-breaking mortgage score system.
  • Provide expert advice on whole-of-market mortgage options to our customers, utilising Mojo's custom built in-house software. This entails assessing customers' applications and delivering high-quality recommendations.
  • Take a proactive approach to keeping your customer fully informed throughout the process and manage your pipeline efficiently and effectively.
  • Collaborate with our exceptional team of administrators and case managers to support our customers' mortgage DIPS and applications, including requesting and checking customer documents.
  • Support the Mojo product team's continuous innovation of outstanding
  • mortgage advice technology by actively testing new ideas and processes.

What we need from you:

  • You’ll have CeMap and at least 2 years whole of market experience
  • Recent Experience with Residential purchase and preferably BTL mortgage advising (FTB, Portfolio landlords, Second homes)
  • Organisation - we are busy, constantly and change happens a lot, so you’ll need to be organised, managing multiple cases at a time.
  • You’ll provide a best-in-class customer experience, going over and above each time for your customers
  • We are high performers so we are looking for performance-driven advisors that are accountable for the targets that’ll drive the business and the industry forward. You’ll have full access to your performance data to do this.
  • You’ll be flexible and work a mix of early and late shifts as well as 1 in 4 Saturday shifts.

Our Company Behaviours

At Mojo, we opt to stand by behaviours as opposed to values. Behaviours are more useful than values because they’re concrete and actionable, not abstract. Our core behaviours below provide the blueprint of how to thrive at Mojo.

  • Keep Exploring
  • Put People First
  • Love What You Do
  • Always Accountable
  • Care Personally, Challenge Directly

What you’ll get in return..

100% remote working, £35,000 base salary (increasing up to £42,500 through tenure and performance), Great commission scheme, 25 days holiday plus bank holidays.. and because that isn't enough, you will also get an extra half day off for your birthday, full day off if you move house and 2 companywide close down days per year.

You'll also benefit from:

  • Commission guarantee for your first 2 months
  • Work from anywhere in the world for up to 22 days per year
  • Sick pay and sick pay insurance
  • Wellness programme (Able Futures)
  • Internal Mental Health First Aiders.
  • Subsidised private medical insurance
  • Critical Illness cover & Death in service
  • Enhanced parental & adoption pay
  • Compassionate leave
  • Long service awards up to £3000
  • Relaxed casual dress code

We're building the best advice team in the UK. We don't want people who think they can ‘do the job’, we want people who think they can push the role to new heights. If that's you, we'd love to hear from you.

#Mojo

Average salary estimate

$38750 / YEARLY (est.)
min
max
$35000K
$42500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Mortgage Advisor (Purchase Specialist), Mojo Mortgages

At Mojo Mortgages, we're on a mission to revolutionize the mortgage industry in the UK, and we're currently looking for a passionate Mortgage Advisor (Purchase Specialist) to join our innovative team. You'll have the chance to work with a talented group of individuals who thrive on delivering exceptional service to our customers. As a Mortgage Advisor, your main responsibility will be to contact and guide pre-qualified leads through our cutting-edge online mortgage process. Using Mojo's custom-built software, you'll provide expert advice on a wide range of mortgage options, ensuring that our clients find the best fit for their needs. Communication and organization are key, as you'll manage multiple cases and keep customers informed every step of the way. You’ll also collaborate closely with our administrators and case managers to efficiently process mortgage applications. With a high-performing mentality, you'll be accountable for your targets and get the unique opportunity to contribute to the continuous innovation of our mortgage advice technology. Plus, with a 100% remote working policy, a competitive salary that scales with your performance, and an array of fantastic benefits including wellness programs and additional time off for significant life events, it’s a great time to join Mojo Mortgages. If you're ready to push the boundaries and make a real impact in the mortgage sector, we want to hear from you!

Frequently Asked Questions (FAQs) for Mortgage Advisor (Purchase Specialist) Role at Mojo Mortgages
What is the role of a Mortgage Advisor (Purchase Specialist) at Mojo Mortgages?

The role of a Mortgage Advisor (Purchase Specialist) at Mojo Mortgages involves providing expert advice on a wide range of mortgage options to our customers, utilizing in-house technology to assess applications and deliver tailored recommendations.

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What qualifications do I need to become a Mortgage Advisor (Purchase Specialist) at Mojo Mortgages?

To become a Mortgage Advisor (Purchase Specialist) at Mojo Mortgages, you’ll need to hold a CeMap qualification and have at least 2 years of experience in whole-of-market mortgage advising, particularly focusing on residential purchases and ideally buy-to-let.

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What are the working conditions for a Mortgage Advisor (Purchase Specialist) at Mojo Mortgages?

Mortgage Advisors at Mojo Mortgages enjoy 100% remote working flexibility, along with a mix of early and late shifts, including one Saturday shift every four weeks, allowing for an adaptable work-life balance.

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What benefits come with the Mortgage Advisor (Purchase Specialist) position at Mojo Mortgages?

As a Mortgage Advisor (Purchase Specialist) at Mojo Mortgages, you’ll benefit from a competitive salary, a great commission scheme, generous holiday allowance, wellness programs, subsidized medical insurance, and more, including special days off for personal milestones.

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How does Mojo Mortgages support professional development for Mortgage Advisors?

Mojo Mortgages actively supports the professional development of Mortgage Advisors by providing access to performance data, opportunities for continuous training, and encouragement to contribute innovative ideas that enhance our mortgage advisory technology.

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What is the team culture like for Mortgage Advisors at Mojo Mortgages?

The culture at Mojo Mortgages is dynamic and supportive, emphasizing behaviours such as exploration, accountability, and putting people first. We seek to foster an environment where innovative thinking thrives and team members feel valued.

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Can I work remotely as a Mortgage Advisor (Purchase Specialist) at Mojo Mortgages?

Yes! At Mojo Mortgages, Mortgage Advisors (Purchase Specialists) have the flexibility to work remotely, and they can even work from anywhere in the world for up to 22 days a year, promoting a healthy work-life balance.

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Common Interview Questions for Mortgage Advisor (Purchase Specialist)
What strategies do you use to maintain organization while managing multiple mortgage applications?

To effectively manage multiple mortgage applications, I prioritize each case by creating a detailed timeline for each client, utilizing tools for tracking progress, and ensuring regular communication with customers to keep them informed throughout the process.

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How do you ensure a high level of customer service in your role as a Mortgage Advisor?

I ensure high-quality customer service by actively listening to my clients' needs, addressing any concerns promptly, and providing personalized advice to help them navigate their mortgage options with confidence and ease.

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Can you describe a challenging situation you faced when advising a client and how you handled it?

In one instance, a client was apprehensive about the mortgage terms offered. I took the time to thoroughly explain the details, provided alternatives, and reassured them with data from similar successful cases, which ultimately helped them make an informed decision.

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What experience do you have with whole-of-market mortgage advice?

I have over two years of experience in whole-of-market mortgage advising, where I’ve successfully assisted clients with various types of mortgages, including residential purchases and buy-to-let options, utilizing my extensive market knowledge.

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How do you stay updated with the changes in mortgage regulations and products?

I stay updated on mortgage regulations and products by regularly attending industry webinars, subscribing to relevant journals, and participating in professional networks to share insights and developments with fellow advisors.

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What methods do you employ to build strong relationships with your clients?

I build strong client relationships by ensuring open lines of communication, providing regular updates on their applications, and consistently following up to gather feedback and understand their evolving needs.

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Describe your experience with technology in the mortgage advising process.

I have experience working with various mortgage technology platforms that streamline the advising process, allowing me to efficiently assess applications, track progress, and provide clients with real-time updates, enhancing their experience.

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Why do you want to work as a Mortgage Advisor for Mojo Mortgages?

I’m excited about the opportunity to work at Mojo Mortgages because of its innovative approach to the mortgage industry, commitment to outstanding customer service, and the chance to be part of a talented team that's dedicated to making a positive impact.

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How do you handle stress and maintain performance under pressure?

I manage stress by prioritizing tasks, maintaining a structured schedule, and practicing mindfulness techniques. This approach helps me stay focused and perform at my best, even in high-pressure situations.

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What would you do to contribute to the continuous improvement of mortgage advice technology at Mojo?

I would proactively engage with product teams to test new ideas, provide feedback from my own experiences with clients, and suggest improvements based on emerging trends and client needs to help enhance our mortgage advice tools continually.

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Mojo Mortgages uses innovative technology to allow customers to see real-time mortgage deals for which they're eligible in just 15 minutes. The fintech's team of in-house mortgage experts then manage the mortgage application process from start to ...

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DATE POSTED
November 24, 2024

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