Senior Customer Account Manager

Job Summary

A company is looking for a Senior Customer Account Manager.

Key Responsibilities

• Drive sales and revenue growth through upselling advanced products to existing small and medium-sized business customers
• Conduct account reviews and maintain regular contact with customers to assess their business needs
• Prepare sales documentation and collaborate with internal teams to implement customer solutions

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience
• Proficiency in MS Suite, MS Teams, and MS Outlook
• Experience with Salesforce and billing tools
• Inbound/Outbound call center experience preferred