Marketing Operations Manager

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Collaboration, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

We are looking for a Marketing Operations Manager to join our growing global team at Sectigo.

The Marketing Operations Manager will be responsible for optimizing the efficiency and effectiveness of our marketing operations. This role requires a strategic thinker with hands-on experience in HubSpot, excellent communication skills, a self-starter with the ability to lead projects and collaborate with cross-functional teams. 

This is a full-time and remote position based in Romania, unless it is within 35 kilometers of our Sectigo office in Iasi, Romania. This is an individual contributor role, reporting to our Senior Marketing Manager.

Here are the core functions, responsibilities, and expectations for this role: 

Day-to-day operations: 

• Managing workflows, setting up email campaigns and overseeing tech integrations.
• Data, workflow and asset hygiene in Hubspot.
• Campaign reporting and analysis for the marketing and ecommerce organization.
• Workflows and assignment flows for leads, accounts and intent data.
• Review and update lead scoring models.
• First point of contact for the marketing and ecommerce team.
• Continuously improving the operations of the marketing organization. 
• Monitoring and reporting to ensure smooth operations, including sync errors, lead assignment. issues and making general improvements to setup.
• User and permission management.

Data analysis and process optimization Compliance: 

• Compliance with best practices and regulations.
• Security requirements in partnership with IT security.
• GDPR requirements and data subject requests.

​​​​​​​Supporting marketing campaigns:  

• Setting up nurturing flows and targeted nurture programs.
• Creating email automation and attribution workflows.
• Support with marketing email campaign setups.

​​​​​​​Integrations:  

• Implementation, security checks and review of integrations.
• Regular update of private keys and integrations.

Skills and abilities:  

• Collaboration: Ability to work collaboratively and communicate effectively with the team and stakeholders in a global, fast-paced environment.
• Time management: Demonstrating excellent time management and organization skills.
• Motivation and independence: Ability to work independently on multiple projects, with a willingness to grow and an inquisitive mind, questioning and improving on the status quo.

Education:

• BA/BS degree or equivalent practical experience is strongly recommended.

Experience:

• A minimum of 2 years of experience in Hubspot is required.  3 to 5+ years of experience is strongly preferred.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Experience in a similar role within a marketing or ecommerce organization. 
• Must be able to grasp complex setups and relations with ease. 
• Great communicator, team player and project leader. 
• Knowledge of Salesforce, Salesloft and intent tools a plus. 

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.