Seasonal Customer Support Representative

Job Summary

A company is looking for a Seasonal Flexible Customer Support Representative.

Key Responsibilities

• Handle customer inquiries via email, chat, and phone, providing solutions and follow-ups
• Coach customers on navigating the website and provide best practices using various resources
• Collaborate internally to report feedback and technical issues to enhance customer experience

Required Qualifications

• 1+ years of experience in customer service or a related field
• Ability to work a flexible weekday schedule between October 1st and January 9th
• Familiarity with CRM systems and practices is a plus
• Flexibility to occasionally work after hours, on weekends, and on holidays
• Access to a computer with reliable, high-speed internet