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Operational Reporting Expert

About Satispay

At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.

🚀 Join us as Operational Reporting Expert and let's make magic happen together.

Role Overview

As an Operational Reporting Expert, you will play a central role in creating and maintaining business development reports, with a primary focus on tracking target achievement and calculating sales bonuses. Your insights will support strategic decision-making and help drive commercial growth.

You will report directly to our Head of Revenue Operations.

Your mission:

  • Reporting and dashboard creation. Develop, automate, and maintain reporting dashboards that track sales targets, monitor pipeline status, and measure progress against business goals. Ensure reports are accessible, timely, and accurate for use by cross-functional teams.

  • Sales target achievement tracking. Monitor sales performance and achievement of targets at the team and individual levels. Provide regular updates and insights to help sales leaders understand progress and identify potential gaps.

  • Bonus calculation and verification. Calculate and validate sales bonuses based on target achievements and specific sales criteria. Coordinate with HR and Finance to ensure bonuses align with performance metrics and compensation policies.

  • Performance analytics. Conduct analyses of sales performance, such as win rates, average deal size, and sales cycle length, to uncover trends and identify areas for improvement. Generate actionable insights that support the optimization of sales processes and enhance overall productivity.

  • Commercial insights and strategic recommendations. Leverage data to provide commercial insights that inform go-to-market strategies, optimize resource allocation, and support revenue growth initiatives. Present findings clearly and compellingly to key stakeholders.

  • Cross-functional collaboration. Partner with teams in Business Development, Finance, HR, and Data & BI to align on reporting needs and ensure data accuracy and consistency. Provide support in the implementation of new reporting tools and processes where necessary.

  • Data quality and integrity. Ensure high data quality by conducting regular audits and validation checks. Maintain accuracy and reliability across all reports, and proactively address any data discrepancies.

Your ideal profile:

  • Education. You have a bachelor’s degree in Business, Finance, Economics, Statistics, or a related field. An advanced degree (e.g., MBA, Master’s) is a plus.

  • Previous experience in related fields. You have 2-4 years in an analytics, revenue operations, business operations, or strategy role within a fast-growing tech or fintech environment.

  • Tools knowledge. You have strong proficiency in Excel, and data visualization tools (Tableau, Power BI, or similar). Experience with CRM platforms, such as Salesforce or HubSpot, and knowledge of revenue operations best practices.

  • Soft skills. You have exceptional analytical, problem-solving, and project-management skills. Excellent communication and presentation abilities.

  • Business acumen. You have an understanding of sales cycles, business development activities, and key performance metrics. Experience in tracking and analyzing sales performance and compensation plans is preferred.

  • Language knowledge. You are fluent both in Italian and in English, written and spoken. Knowledge of French or other European languages is considered a plus.

  • Mindset. You are highly collaborative, data-driven, and a self-starter with a passion for operational excellence. You are comfortable working in a fast-paced, evolving environment.

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your perks as a Satisperson
🙆🏻 Join an international team to grow with
🏡 Hybrid working policy
🍽️ Fuel your day with our meal vouchers
🌐 Preply language platform access to expand your language skills
⭐ Benefit from our 1.2k company welfare budget
🚀 Own part of Satispay’s success with our Stock Option Plan
👩🏻‍💻 Gear up with our tech equipment
🥳 Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us
Curious about our core values? Explore them here.

#LI-Hybrid 

#LI-GA1

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Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operational Reporting Expert, Satispay

Welcome to Satispay, where we are transforming the world of payments and creating something truly revolutionary! We're on the lookout for an Operational Reporting Expert to join our innovative team in Milan. As an Operational Reporting Expert at Satispay, you will take on an essential role in developing and maintaining business reports that are pivotal in tracking sales targets and calculating bonuses. If you’re driven by data and business insights, this position is perfect for you. Your primary responsibilities will involve creating automated reporting dashboards, monitoring sales performance, and providing valuable analytical insights that will directly support our strategic decision-making processes. You will get to collaborate with various teams, ensuring that we have the most accurate and timely data available for decision-making. Moreover, your work will have a substantial impact on our commercial growth as you'll provide metrics that inform everything from sales processes to resource allocations. We're looking for someone who has a strong analytical mindset and is a collaborative self-starter ready to thrive in a fast-paced environment. With a positive and supportive team culture and perks like hybrid working policies and language training, Satispay represents an exciting opportunity to be part of a movement that is changing how payments work in Europe. Are you ready to embark on this exciting journey with us? Let’s create some magic together!

Frequently Asked Questions (FAQs) for Operational Reporting Expert Role at Satispay
What does the Operational Reporting Expert do at Satispay?

The Operational Reporting Expert at Satispay is responsible for creating and maintaining informative business development reports that assist in tracking sales targets, calculating bonuses, and providing insights that inform strategic decision-making. Your analysis supports our commercial growth by uncovering trends and offering actionable recommendations.

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What qualifications do I need to become an Operational Reporting Expert at Satispay?

To qualify for the Operational Reporting Expert role at Satispay, candidates should hold a bachelor’s degree in areas such as Business, Finance, or Economics, along with 2-4 years of relevant experience in analytics or revenue operations within the tech or fintech sectors. Proficiency in Excel and data visualization tools is also crucial.

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How can I apply for the Operational Reporting Expert position at Satispay?

If you’re interested in the Operational Reporting Expert role at Satispay, you can apply directly through our company website. Make sure your resume highlights relevant skills and experiences that align with the role. Don’t forget to include a cover letter expressing your interest in working with us!

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What skills are essential for an Operational Reporting Expert at Satispay?

Essential skills for the Operational Reporting Expert at Satispay include strong analytical abilities, proficiency in reporting tools like Tableau or Power BI, excellent communication skills, and a collaborative mindset. Experience in business development processes and sales performance metrics is a plus.

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What type of work environment can I expect as an Operational Reporting Expert at Satispay?

At Satispay, you can look forward to a dynamic and inclusive work environment. We operate on a hybrid working policy that fosters flexibility and collaboration while delivering impactful results. Our culture encourages creativity and diverse perspectives.

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What are the career growth opportunities for an Operational Reporting Expert at Satispay?

Satispay is committed to the growth and development of our employees. As an Operational Reporting Expert, you will have opportunities to advance your career by taking on more responsibilities, leading larger projects, or transitioning into strategic roles that further influence our business operations.

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Is Satispay an equal opportunity employer for the Operational Reporting Expert role?

Yes, Satispay is proud to be an equal opportunity employer, welcoming individuals from diverse backgrounds to apply for the Operational Reporting Expert role. We celebrate diversity and strive to create an inclusive workplace where everyone feels they belong.

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Common Interview Questions for Operational Reporting Expert
Can you describe your experience with reporting tools as an Operational Reporting Expert?

When answering this question, highlight your proficiency with tools such as Excel, Tableau, or Power BI. Provide examples of reports you've created and how they impacted business decisions. Discuss any automations you’ve implemented to improve efficiency.

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How do you ensure data accuracy in your reports?

Emphasize the importance of data quality checks and audits in your reporting processes. Describe your experience in validating data and the methodologies you employ to prevent discrepancies. Giving examples will illustrate your commitment to accuracy.

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What strategies do you use for tracking sales performance?

Discuss specific metrics you’ve tracked, such as win rates or average deal sizes. Share your approach to monitoring individual and team performance and how you deliver insights to sales leaders. Be sure to mention any tools or systems you use for tracking.

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How do you communicate complex data insights to stakeholders?

Explain how you translate data insights into compelling visual presentations or straightforward reports. Use examples of how your communication skills have helped solve problems or informed decisions among stakeholders from various departments.

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What challenges have you faced in operational reporting, and how did you overcome them?

This is a great chance to show your problem-solving skills. Describe a specific challenge, your approach to resolving it, and the results achieved. Highlight your analytical thinking and adaptability in a fast-paced environment.

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How do you prioritize tasks when managing multiple reports?

Talk about your time management strategies, such as determining urgency versus importance. Provide an example of how you’ve successfully juggled multiple reporting tasks and ensured timely delivery without sacrificing quality.

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Can you give an example of when your report influenced a strategic decision?

Answer this question by sharing a specific instance where your insights led to a change in strategy or improved performance. Discuss the challenge, what your report revealed, and the impact it had on the company. Be detailed!

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How do you stay updated on trends in data analytics and operational reporting?

Discuss your commitment to continual learning through courses, webinars, industry publications, or professional networks. Mention any recent trends you've followed that could be relevant to the Operational Reporting Expert position at Satispay.

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What role does collaboration play in your reporting process?

Emphasize the importance of working collaboratively with other teams, such as Sales, HR, and Finance. Share examples of how you have effectively partnered with cross-functional teams to ensure accurate reporting and informed decision-making.

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What do you believe is the most critical metric for an Operational Reporting Expert?

Choose a key metric related to operational efficiency or sales performance as your focal point. Explain why it is important, how you track it, and how it influences broader business goals. Your answer should show your understanding of the business landscape.

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Simplify payments to improve everyone’s life

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Full-time, hybrid
DATE POSTED
November 27, 2024

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