Job details

Admission Coordinator

Full-Time Admissions Coordinator

San Antonio Recovery Center is looking for a highly organized, professional, and dependable Admissions Coordinator to handle a multitude of functions under the supervision of the Director of Admissions.

Role and Responsibilities

Communicates with family members and potential clients, informing about patient care expectations and necessary personal items/belongings for patients to bring with them upon admission.
Available to receive phone calls afterhours, on holidays and weekends.
Gathers financial and insurance information from the client/fiduciary in a prompt and secure fashion.
Communicates effectively with the billing company.
Completes phone intake screenings with potential clients and uploads results into EHR.
Coordinates with medical and clinical staff to assess incoming clients.
Meets with families and prospective clients to accurately describe the program and services we offer and what to expect from San Antonio Recovery Center.
Maintains the San Antonio Recovery Center Call Tracker and Admissions Traffic Report.
Follows Admissions Process as directed for step by step detail.
Visits treatment facilities, hospitals and other potential referral sources with marketing material. Provides updates of such business development visits to the Director of Admissions or Director of Business Development.
Completes all necessary paperwork prior to a client intake as outlined in the Admissions Process.
Treats clients with dignity and respect and communicates in a non-judgmental manner.
Assists with client transport as necessary.
Participates in quality improvement/patient satisfaction initiatives specific to the admission process
Maintains professional boundaries with clients and interacts with them in an appropriate manner.
Sends out emails to appropriate staff with updates on new admissions and their estimated times of arrival.

Qualifications and Education Requirements

1+ years of administrative experience.
High School diploma or equivalent.
Valid driver’s license.
Satisfactory drug screen and background check.

Preferred Skills

Substance abuse treatment history.
Strong time management and organizational skills.
Ability to communicate effectively and empathetically with clients and family members.
EHR systems experience.

Benefits:

Competitive salary
Comprehensive benefits package including medical, dental, vision and 401(K)
Generous paid time off accrual
Excellent growth and development opportunities
Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

San Antonio Recovery Center, a progressive substance abuse treatment organization is committed to the highest quality of patient care. Our ultimate goal is to address the physical, emotional, and mental aspects of treatment, to help each of our patients achieve long-term recovery and an improved quality of life.

San Antonio Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Admission Coordinator, San Antonio Recovery Center

Are you ready to make a meaningful impact? San Antonio Recovery Center is on the lookout for a dedicated and detail-oriented Admission Coordinator to join our team! This full-time role is perfect for individuals who thrive in a dynamic environment, juggling multiple responsibilities with ease. In this crucial position, you'll be the first point of contact for families and potential clients, providing them with essential information about the admission process. Your ability to communicate effectively will ensure that clients know what to expect and what personal items they need to bring upon admission. You'll work collaboratively with our medical and clinical staff to assess incoming clients, making sure that each one feels welcomed and supported. Flexibility is key as you'll occasionally be available after hours and on weekends to assist with intake phone screenings and other inquiries. If you have a background in administrative work, strong organizational skills, and a passion for helping others, San Antonio Recovery Center is the place for you. We offer comprehensive benefits including competitive salary, paid time off, and fantastic opportunities for professional growth. Join us in our mission to help those battling substance abuse issues and contribute to making a lasting difference in their lives!

Frequently Asked Questions (FAQs) for Admission Coordinator Role at San Antonio Recovery Center

What qualifications do I need to apply for the Admission Coordinator position at San Antonio Recovery Center?

To apply for the Admission Coordinator position at San Antonio Recovery Center, candidates should have at least 1 year of administrative experience, a high school diploma or equivalent, and a valid driver's license. It's also beneficial to possess experience with EHR systems and a background in substance abuse treatment.