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Administrative Assistant

About Us

For over 30 years, Refrigerated Structures of New England (RSNE) has been a leading name in thermal construction throughout New England. RSNE specializes in the installation of insulated metal panel structures and manufactures custom, hand-crafted cold storage doors. Recently acquired in 2023, we're combining the strength of our established legacy with a renewed drive for growth & expansion. RSNE has always been a family-run small business. At 25 employees, RSNE is big enough to provide our teammates with ample professional growth opportunities, while still preserving the feeling of playing a fulfilling and critical role for a small, growing & fast-paced business.

About the Role

Join a collaborative and driven team at RSNE. We're looking for a solution-oriented and reliable Administrative Assistant to become an integral part of our Operations Department. Our Main Office is the central nervous system of RSNE and this person will have exposure to every part of our business. Reporting to our Director of Operations, you'll play a vital role in ensuring our customers have a seamless experience while also supporting critical internal processes. This is an exciting opportunity to learn the ropes, contribute your skills, and grow alongside a passionate team.

This is a Full-time, on-site position at our Lakeville, MA location. There is the possibility of one day per week work from home, scheduled around the needs of the business. Flexible start and end time is available.

What You’ll Do:

  • Assist the Operations Manager by providing administrative support for essential tasks like purchase orders, invoicing and job scheduling.
  • Coordinate with vendors and suppliers via email and phone.
  • Communicate with customers, answering their questions or troubleshooting their concerns.
  • Manage Accounts Payable/Accounts Receivable processes.
  • HR administrative tasks including hiring, employee onboarding/offboarding, and benefits administration.
  • Assist the sales team with quoting smaller jobs.
  • Actively contribute to implementing new systems and processes within the company and other duties as assigned.

  • 2+ years of experience in administrative roles, preferably with AP/AR responsibilities.
  • Comfortable working a shop environment with occasional noise and dust; skilled at interacting with all employees of all levels.
  • Experienced in using or quickly learning various software and systems like Microsoft Office, Quickbooks, Coupa or similar
  • Problem-solver with a resourceful, logical approach to overcoming challenges
  • Strong multi-tasker and adaptability in a changing environment
  • Trustworthy, with a proven track record of long-term commitment in previous roles.
  • Clear communicator who takes initiative, shows ambition, and gets things done
  • The base salary range for this role is $40,000-$50,000
  • Benefits include quarterly bonuses, Health Insurance, Health Savings Account (HSA), 401(k) with match, Short and Long-Term Disability (SDL/LDL) insurance, Life Insurance, PTO, and Paid Holidays

More about working at RSNE

At RSNE, we foster a collaborative environment that values team players who are eager to grow with us. As a company, we prioritize the professional development of our employees and offer the stability and resources of a longstanding industry leader.

Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Administrative Assistant, RSNE

At Refrigerated Structures of New England (RSNE), we are in search of an enthusiastic and detail-oriented Administrative Assistant to join our dynamic Operations Department. For over 30 years, RSNE has been leading the charge in thermal construction across New England, and with our recent acquisition, we are gearing up for even more growth! As our Administrative Assistant, you'll be at the heart of our operations, collaborating with our amazing team of 25 talented individuals. This role is perfect for someone who thrives in a fast-paced environment and is excited to make an impact. You’ll be responsible for a variety of essential tasks, including managing purchase orders, invoicing, and scheduling jobs, while also serving as a bridge between our customers and essential services. Your ability to communicate clearly and address concerns will ensure a seamless experience for our valued clients. Additionally, you will handle HR administrative tasks and provide support to our sales team. Whether it's managing Accounts Payable/Receivable processes or implementing new systems, your resourcefulness and initiative will shine in this position. Working from our Lakeville, MA office, you can benefit from flexible hours and the option to work from home once a week! Join us and contribute to our legacy of quality and dedication while enjoying a supportive workplace that values your growth and ambition.

Frequently Asked Questions (FAQs) for Administrative Assistant Role at RSNE
What are the responsibilities of an Administrative Assistant at Refrigerated Structures of New England?

As an Administrative Assistant at Refrigerated Structures of New England, your responsibilities will include providing essential administrative support for tasks like purchase orders, invoicing, and scheduling jobs. You'll also coordinate with vendors, communicate with customers, manage Accounts Payable and Receivable, and assist with HR tasks including employee onboarding and benefits administration.

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What qualifications do I need to apply for the Administrative Assistant position at RSNE?

To apply for the Administrative Assistant position at Refrigerated Structures of New England, you should have at least 2 years of experience in administrative roles, particularly with AP/AR responsibilities. Familiarity with software like Microsoft Office and Quickbooks is beneficial, and having strong communication skills and the ability to adapt in a changing environment is key to succeeding in this role.

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Is the Administrative Assistant role at RSNE fully remote?

The Administrative Assistant role at Refrigerated Structures of New England is primarily an on-site position at our Lakeville, MA location. However, there is the possibility of working from home one day a week, based on business needs. This offers a flexible work-life balance while still engaging closely with our team.

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What are the growth opportunities for an Administrative Assistant at RSNE?

Joining Refrigerated Structures of New England as an Administrative Assistant offers numerous growth opportunities. In our collaborative environment, you'll have the chance to take on new responsibilities, assist with various projects across departments, and develop skills that can lead to advancement within the company as we grow.

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What is the salary range for the Administrative Assistant position at RSNE?

The base salary range for the Administrative Assistant position at Refrigerated Structures of New England is $40,000 to $50,000, depending on experience. Additionally, successful candidates can benefit from quarterly bonuses and a comprehensive benefits package.

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What kind of work environment can I expect working as an Administrative Assistant at RSNE?

As an Administrative Assistant at Refrigerated Structures of New England, you can expect a friendly and collaborative work environment. Our team values team players who are eager to help each other succeed, creating a fulfilling workplace that encourages growth while occasionally working in a shop environment.

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What kind of tools and software will I be using as an Administrative Assistant at RSNE?

In the Administrative Assistant role at Refrigerated Structures of New England, you'll likely work with various software tools, including Microsoft Office and Quickbooks. Additionally, you'll be trained in specific internal systems, such as Coupa, to effectively manage administrative tasks and enhance operational efficiency.

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Common Interview Questions for Administrative Assistant
How do you prioritize tasks as an Administrative Assistant?

When answering this question, consider discussing methods like using to-do lists or prioritization tools. Be sure to highlight your ability to assess task urgency and alignment with team objectives to demonstrate how you manage multiple responsibilities effectively.

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Can you describe a challenging situation you faced in a previous administrative role and how you handled it?

For this question, share a specific example that showcases your problem-solving skills. Focus on the challenge, the steps you took to address it, and the positive outcome. This illustrates your resilience and resourcefulness in administrative tasks.

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How do you handle confidential information?

Discuss your understanding of confidentiality and ensure you emphasize an employee's responsibility to protect sensitive information. Mention any protocols you’ve followed in the past and how you ensure compliance with company and legal standards.

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What experience do you have with scheduling or managing appointments?

Provide details about your experience in scheduling meetings and managing calendars. If possible, discuss specific tools you’ve used, like Google Calendar or Outlook, and how you organized multiple schedules to avoid conflicts and ensure efficiency.

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How do you maintain organization in a busy office environment?

Share strategies that illustrate your organizational skills, such as using filing systems, digital task managers, or prioritizing daily responsibilities. Discuss how these methods help you stay organized amidst multitasking and meeting deadlines.

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How do you communicate with team members effectively?

Focus on the importance of clear communication, utilizing appropriate channels, and actively listening. You might want to provide examples of how you’ve facilitated communication in past roles and the impact it had on team collaboration.

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Can you tell us about your experience with invoicing and purchase orders?

This question allows you to share specific details regarding your experience with financial processes. Discuss any relevant software you've used, your understanding of tax implications, and how your past experience contributes to accuracy and efficiency in invoicing and purchase orders.

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What steps do you take when troubleshooting a customer issue?

Describe a systematic approach to resolving customer concerns—from identifying the problem to implementing a solution. Highlight your communication skills and empathy, showcasing how these qualities enable you to create a positive customer experience.

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How would you support team activities and initiatives?

Mention ways you’ve contributed to team projects in the past. Talk about your collaborative spirit and willingness to assist team members in achieving group goals, while bringing a positive attitude to create an engaging work atmosphere.

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How do you continue to develop your administrative skills?

Answer this by discussing any training, online courses, or workshops you've attended. Emphasize your commitment to continuous improvement and how you actively seek opportunities to enhance your skills and contribute to company success.

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R By RSNE
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 28, 2024

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