Site Reliability Engineer I

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Site Reliability Engineers are members of our Site Reliability Operations team. Site Reliability Engineers design, implement, and monitor tooling, systems and infrastructure that support our customer-facing SaaS applications spanning several virtual and cloud environments, worldwide. Site Reliability Engineers also ensure success in areas including incident management, successful deployment of application code and data integrity. 

Essential Functions and Responsibilities: 

• Monitor and investigate issues in cloud environments 
• Operate and maintain monitoring systems and frameworks in multiple environments 
• Deploy code in multiple environments 
• Assist with writing/modifying new/existing scripts and infrastructure code 
• Enhance and support automated CI/CD pipelines 
• Infrastructure capacity planning 
• Troubleshoot and communicate during production outages and performance events 
• Provide off-hours and emergency support through on-call rotation 
• Contribute to disaster recovery exercises 

• 1-2 years of DevOps, Site Reliability, Operations, or Software Development experience 
• Experience with or well-rounded knowledge of key cloud best practices, tools, techniques, and frameworks 
• Experience working with programming/scripting languages, infrastructure as code, deployment, and monitoring tools and methodologies 
• A sound understanding of application monitoring and troubleshooting 
• Ability to perform code deployments in multiple environments with a variety of tools 
• Basic knowledge of infrastructure as code principles  
• Experience with AWS – Amazon Web Services.

Bonus if you have: 

• AWS certifications 
• Experience with: 
• Jenkins 
• New Relic 
• Python 
• GitHub Actions 
• FinOps 

All your information will be kept confidential according to EEO guidelines.

Salary Range: $61,000-$80,000

• This range is based on national market data and may vary by experience and location.

Benefits for eligible employees include:

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/